Ratings based on 1,002 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from CA

Good location.

Posted Jan 12, 2018
No on site restaurant No fitness facility I was charged more than what I was promised when I booked on line with Expedia. Bed mattress was old and lost its firmness.
Comment from Hotel Management
Jan 19, 2018 by Inns of Monterey Management, Hotel Management
Hello Munish, We are very appreciative of your review. We apologize that you felt misled that we did not have a restaurant or a fitness facility onsite. We work very hard to ensure that all of our website descriptors are accurate and list our services that we do offer. We certainly hope that we will have the opportunity to welcome you back soon!
1 out of 5
by A verified traveler

The worst hotel I have ever stayed in

Posted Jan 5, 2018
I will give this hotel a 1 star. It is unclean, has uncomfortable bed and pillow, is noisy ( coulfn’t Sleep due to noices heard from next door, steps floor above floor and door slam) has terrible customer service and is extremely over priced. Over all this is a horrible place and the price charged is a disgrace. I have stayed at several hotels globally and this is the worst of all.
Comment from Hotel Management
Jan 19, 2018 by Inns of Monterey Management, Hotel Management
Hello, Thank you for your review! We appreciate your feedback and apologize for the discomfort you found in our hotel. This is certainly contrary to our service standard and we will be reviewing your comments with our team. We hope that you will give us another chance to demonstrate how committed we are to personal and attentive service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice want to be boutique

Posted Dec 28, 2017
Good clean hotel - no car or restaurant , room service comes from hotel next door . Food only fair in this partnership . Good views , clean room Pricy considering no pool or bar .
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Posted Dec 27, 2017
We loved the room, the view, the breakfast and especially the bathroom. Not just a typical hotel- but a special hotel. We loved our 5 night stay.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent location, staff, and views!

Posted Dec 26, 2017
Pros: Well kept. Friendly staff. Close to all activities.
Cons: Parking fees included in hotel stay. These "hidden" fees are a pain in the derriere. If you really need the extra dough from customers...
A welcoming stay in a comfortable room. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Corona, CA

Beautiful view of the harbor.

Posted Dec 25, 2017
Short walk to San Carlos beach. On the quiet end of Cannery Row Very lovely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
I loved hearing the waves while I was drifting off to sleep and waking up. Very romantic.
Comment from Hotel Management
Dec 6, 2017 by Inns of Monterey Management, Hotel Management
One of our favorite sounds! Thanks for sharing with us and we hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Downey, CA

Great location!

Posted Nov 30, 2017
Pros: Location Huge bathroom
Cons: Needs new mattresses Shower head is too low flow - no pressure
Location: Monterey Wharf - Whale watching, restaurants Monterey Bay Aquarium Cannery Row Carmel 17 Mile Drive
This hotel is conveniently located on Cannery Row right on the water next to charming San Carlos Beach. You are a 10 minute walk to the wharf in one direction and a 10 minute walk to the aquarium in the other direction. Superb location!
Comment from Hotel Management
Dec 1, 2017 by Inns of Monterey Management, Hotel Management
Hello Heather, Thank you so much for your comments and sharing your experience with us. We are so glad that you had such a wonderful Monterey visit and that we were able to welcome you as our guest. We appreciate your comments on your room and will certainly share with our team. We hope to welcome you back to Monterey soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Overnight stop along Pacific Highway

Posted Nov 16, 2017
Pros: Location, view from room and parking.
Cons: Bar and somewhere to eat breakfast
Location: Great shops and restaurants. Also good for whale watching.
Monterey is a must stop if travelling along the Pacific Highway. Hotel is well located at the edge of Cannery Row. Lots of shops and restaurants. Room was very comfortable and had an excellent view over the harbour. There are no eating or bar facilities within the hotel but a good breakfast pre-ordered is delivered to your room. Good parking facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Beautiful view and room. Free continental breakfast delivered to your room.