Some rooms good, some in need of repair
Posted Nov 15, 2016
Checked into a room where the window lock was broken. They apologized, moved us 2 rooms down. There was a window lock broken on that one. The woman at the front was mortified and profusely apologized. She ended up putting us into a brand new suite room. So, all in all, they totally did the right thing and I was a happy customer. Just be aware, some of the rooms are newer and nicer. Looks like they are doing construction. It is a totally cute place, great landscaping and cottage type feel. Despite this experience, I would recommend and stay there again.
Comment from Hotel Management
Nov 20, 2016 by Front Desk Manager, Hotel Management
Thank you ever so much for taking your valuable time to rate and comment on your recent stay with us. We apologize again for the inconveniences you had experienced but we are glad that we were able to accommodate you in one of our deluxe rooms! We are working diligently to have our maintenance staff check and fix all of our window locks. We hope that we may be able to welcome you back for a stay that is more typical of our hotel!