Ratings based on 2,016 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Stuffy staff

Posted Aug 18, 2015
Very nice facilities but the staff always seemed to be looking down at us like we weren't quite good enough for them. Restaurant was slow with tourist-trade quality food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Great location right on the water. Easy walking to shops and restaurants. The perfect place to stay while in Monterrey.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel, good location and views of the ocean!

Posted Aug 13, 2015
Pros: The location
Cons: Their internet connection - was very slow when we were able to get in!
Location: Hotel offers free bicycles to use for biking or you can walk the paths near the ocean. Close to Pacific Grove and Carmel.
Had a wonderful time, even though parts of the hotel was closed off due to the concourse event. The room was very nice with a fantastic view of the ocean - wish we could have stayed longer to watch the action of the vehicles involved in the concourse!
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, ca

It is within walking distance to all.

Posted Aug 12, 2015
Pros: The schooner restaurant was great
I was up there for a few days for a wedding and the hotel sits right on the ocean's edge. it is within walking distance to the trail, downtown, and all tourist traps but far enough from the noise of all the cannery row tourists.
2 out of 5
by A verified traveler from Boston, MA

I wouldn't stay here again.

Posted Aug 10, 2015
I booked our rock shower room several months in advance. We had the Cabin Still room. It just wasn't clean. There were cobwebs that were covering the wood logs at the bottom of the still. The floor was also quite dirty. Very disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2015
Very nice and wonderful staff. Very helpful, close to many things . Nice restaurant with great views also spa nice..
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Beautiful hotel - good location!

Posted Aug 4, 2015
Great hotel especially if staying for longer then 1 night. They have excellent amenities and a spa that we weren't able to take full advantage of because of our short stay. Would definitely recommend but be aware of extra resort fees and valet charges.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2015
In my perspective, I do think that this hotel has left me a great time
5 out of 5
Recommended
for Everyone
by A verified traveler from So Cal

Great Montery Bay view, amenities, staff and food

Posted Jul 27, 2015
Pros: Service, location and food offerings
Cons: Hostess/reservations service could be more efficient.
Location: Kayak in the bay, rent a Surrey bike and ride the trail, Monterey aquarium, spa services in the hotel, view the sea life from your room, hear waves.
We love this hotel. Service is top notch, the food is wonderful, view from room can be amazing if you have a balcony over the bay. This hotel harkens to the days when a hotel genuinely cared about your comfort and well being. We enjoyed most of our meals there over 2 1/2 days because the food was amazing, service prompt and several enjoyable venues to choose from. Love this property. Look forward to our return
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Posted Jul 21, 2015
We had a wonderful time. Hotel staff was amazing. And the hotel is gorgeous! Great service, breathtaking views and delicious food. We will visit again.