Standard Room, 1 King Bed | Premium bedding, pillowtop beds, desk, blackout drapes

Reviews of Monterey Surf Inn

2 out of 5
Monterey Surf Inn
1200 Munras Ave, Monterey, CA

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 1087 reviews" "
Rating 8 - Good. 317 out of 1087 reviews" "
Rating 6 - Okay. 194 out of 1087 reviews" "
Rating 4 - Poor. 105 out of 1087 reviews" "
Rating 2 - Terrible. 127 out of 1087 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jovita

Traveled with partner
Very nice and friendly owner and receptionist.
Stayed 1 night in Mar 2024

8/10 Good

Micheliene

Liked: Cleanliness, staff & service, property conditions & facilities
Once they finish with their remodeling, it will be better. Great price, probably because of the remodeling. perfect area, centrally located to surrounding cities.
Stayed 2 nights in Mar 2024

10/10 Excellent

kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff and great location. My only small complaint - the bathroom is small.
Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great when we checked in. Rate was affordable. It was quiet and clean. Pool area was under construction. I would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 2 nights in Mar 2024

10/10 Excellent

Javier

Stayed 1 night in Feb 2024

2/10 Terrible

Sophia

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The front office staff was very friendly, responsive, accommodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2024

8/10 Good

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price, clean and quiet at night, street noise can be loud early in the morning but overall would recommend to anyone on a budget.
Stayed 1 night in Feb 2024

10/10 Excellent

bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Storm knocked out power as we arrived. It didn't;t return. Staff was very cordial, helpful, assisted in finding another motel with power and provided refund.
Stayed 3 nights in Feb 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Stayed 1 night in Feb 2024

6/10 Okay

Jacquilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Broken blowdryer on wall. Phone in room but didnt work. No iron. No hangers. Said they were going to replace blowdryer but never did. But the place was clean and comfy bed. Good location to town and pebble beach
Stayed 4 nights in Jan 2024

2/10 Terrible

Alan, Antioch

Stayed 2 nights in Feb 2024

4/10 Poor

Scott

Great location. Currently under construction, no fun
Stayed 4 nights in Jan 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome I would stay again. Staff is helpful and friendly. Rooms are nice and clean.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Roon condition good. Staff good. Parking bad due to construction.
Stayed 2 nights in Jan 2024

6/10 Okay

Carlos

Disliked: Amenities
It wasn't clean, parking was bad, whoever did the remodel didn't know what they were doing I'm speaking fry 20yrs experience in the cons Union Construction trades. I won't be back.
Stayed 3 nights in Jan 2024

8/10 Good

Viviana

Stayed 1 night in Dec 2023

2/10 Terrible

Schaler

Stayed 1 night in Jan 2024

4/10 Poor

James Andrew

Stayed 7 nights in Jan 2024

8/10 Good

A One Stop Financial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2024

4/10 Poor

Brittany

Guy at front desk was very rude.
Stayed 1 night in Jan 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price.
Stayed 3 nights in Jan 2024

8/10 Good

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price, safer and cleaner than most cheap motels.
Stayed 1 night in Jan 2024

10/10 Excellent

Sage

Liked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Evin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the room on short notice. Great spot. Affordable, clean and not far from the wharf and good food
Stayed 1 night in Jan 2024

6/10 Okay

Laurie

Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Chris, Kalamazoo

Traveled with family
Disliked: Amenities
Overall a below average hotel, but somewhat expected given the price. However, upon arrival there were no available parking spaces due to construction & the attendant on duty was extremely dismissive; we eventually found street parking 3-4 blocks away. One of our rooms did not have a shower curtain & the TV phone didn’t work; the other room was as expected. The lobby was locked & no attendant was available for checkout at approximately 10:30am. The hotel is in a decent area & within walking distance of a large shopping mall with coffee shops, boutiques, ect. Would recommend staying elsewhere if there are other options available within your price point.
Stayed 1 night in Jan 2024

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service
Stayed 1 night in Jan 2024

2/10 Terrible

Madison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was black mold in our room and the front desk was super dismissive telling me it’s not mold and was because they were doing construction on their pool. Wouldn’t clean it for us or change our room.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ramon

2/10 Terrible

Wikar

Stayed 1 night in Jan 2024

6/10 Okay

Taylor

Disliked: Cleanliness, property conditions & facilities
I gave it an average rating because it is just that, average. You get what you pay for! For the price and location, it's quite good. There was damage in the room. Clean enough for satisfaction, but specific areas like corners or the room and floors were dirty. But for the convenience and cheap price it was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Jan

Stayed 2 nights in Jan 2024

2/10 Terrible

mark

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

DeAnna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The only negative was they are renovating the pool so temporary fencing blocked the parking lot making it extra narrow and hard to navigate
Stayed 2 nights in Dec 2023

10/10 Excellent

Aadhav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inside unit towel rack broken, smoke detector cover with plastic not remove after painting, internet connection bad. The staff need to check the unit before renting.
Stayed 1 night in Jan 2024

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Daniel, Torrance

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning products that the staff have to use are extraordinarily pungent, toxic, and smelly: rank. I'm not — actually — that sensitive to cleaning products, but I had to open the windows immediately, which still didn't really help much. I had to leave the windows wide open the whole time, too, when in the room. Some plugs and switches in the room didn't work, and there was black mold in the bathroom. Overhead lights in the room were harsh flourescent-like white. I used to like this place. New management? No idea. The bed was fine. The shower head had crusty mold.
Stayed 4 nights in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was smelling bad. The heater was not warming the room. Bathroom toilet was moving from its base. Overall its not a good one for family stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023