Ratings based on 1,349 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Best deal in town!

Posted Sep 19, 2017
Pros: microwave and fridge are great since you can keep some actually healthy food. Wifi is included. Room is clean. Bathroom is nice. Plenty of easy to access power outlets. Quick drive to downtown. Cons: wifi is slow at times. Walls are thin, so bring some headphones or eat plugs!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel!!

Posted Sep 19, 2017
Close to Monterey Fairgrounds, and restaurants. Neighborhood is comprised of business district, restaurants and motels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to the Monterey Fairgrounds

Posted Sep 18, 2017
I was pleasantly surprised with the room. The air conditioner worked great,very clean and new looking with a fridge & a Keurig coffee machine. The only suggestion I would suggest is to have a little touch up paint to touch up the small scrapes on the walls to continue to make it look new. Comfortable bed and lots of light.Plugs at table level to plug in chargers.
5 out of 5
Recommended
for Everyone
by A verified traveler from san jose

Best stay for dog lovers

Posted Aug 30, 2017
We stayed two night with our dog. The room was updated and very clean. The location is less than ten minutes from beach and wharf. There are supermarkets and some restaurants around the hotel. It is not a fancy hotel but comfortable and relaxing. If you have a pet this hotel is best choice.
Comment from Hotel Management
Sep 9, 2017 by Guest Experience Manager, Hotel Management
We were just delighted to welcome you and your pooches to our hotel recently, and we are thrilled that you all enjoyed your stay so much! We hope to welcome you all back again very soon! Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Hotel staff was very nice. The rooms were clean and very comfortable. Easy location to stay from downtown. We will definitely be staying again next year!
Comment from Hotel Management
Sep 9, 2017 by Guest Experience Manager, Hotel Management
Hi, and thank you for choosing to stay with us recently! We were happy to welcome you to our hotel, and we are pleased that you had an enjoyable stay. Customer service is a key focus of ours, so it's good to hear that you were so happy with the service that our staff provided. We are always happy to hear that our guests intend to stay with us again, we hope to see you soon! Best wishes, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Experience

Posted Aug 23, 2017
"Don't judge the book by its cover" as I arrived the place, it looked sketchy but once you were in your room it totally changed. Rooms were very modern and clean. The only down side about this hotel was the lack of internet. I tried connecting my tablet and lo luck. Aside from that everything else was okay. There is nearby restaurants, grocery stores, gas stations, and fun.
Comment from Hotel Management
Sep 9, 2017 by Guest Experience Manager, Hotel Management
We're delighted that you had such a pleasant stay with us, and that both our location and our rooms pleased you so much. Thank you very much for your feedback, we look forward to welcoming you back when you are next in Monterey. Best wishes, Hotel Management
2 out of 5
by A verified traveler from philadelphia

Hotel on a busy street with no parking.

Posted Aug 23, 2017
Hotel staff not very friendly. Room was clean, but not worth the price.
Comment from Hotel Management
Sep 9, 2017 by Guest Experience Manager, Hotel Management
We are known for our wonderful staff and the fantastic service that we provide, and we are sorry that this aspect of your stay was not satisfactory. We are sorry that you didn't leave our hotel with a better impression, but we appreciate your feedback, thank you. Best wishes, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Good place to save money and stay close to Aqurium

Posted Aug 17, 2017
Clean and simple set up. Good place to stay to save some cash and still be comfortable.
Comment from Hotel Management
Aug 25, 2017 by Guest Experience Manager, Hotel Management
We are very pleased that our property suited your needs so well, and that you enjoyed your stay with us. We are very pleased to hear that you appreciated the terrific value that we provide, and we hope to welcome you back for another great stay the next time you're in town! Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2017
Pros: The rooms were modern, comfortable and clean.
Location: We were not crazy about the location but overall we had a good experience and we found a good breakfast place down the street.
We were pleasantly surprised with the room because the location is not the best but when we came in we felt very comfortable and happy to see that it was clean and we had plenty of space.
Comment from Hotel Management
Aug 19, 2017 by Guest Experience Manager, Hotel Management
It's great to hear that you got such a pleasant surprise during your stay with us! We are happy that you had a comfortable and enjoyable stay at our hotel, and we hope to see you soon! Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 4, 2017
Pros: location
Cons: bed thin walls
Nice location, thin walls, clean, would stay again.
Comment from Hotel Management
Aug 19, 2017 by Guest Experience Manager, Hotel Management
Thank you for your review. We are so glad to hear that you enjoyed your stay. I was truly delighted to read that you would stay again; this is always wonderful feedback to get. We look forward to your return and welcoming you back in future. Best wishes, Hotel Management