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Expedia Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Portola King
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Room, 1 Double Bed, Accessible
342 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Accessible
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Harbor View
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Portola Room Two Double Beds
342 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed
342 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Run of House
344 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds, Harbor View
342 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds
342 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Adventure resort connected to the convention center in Downtown Monterey, walk to Maritime Museum

Popular property highlights

Pets allowed
Outdoor pool
Business center
Smoke-free property
24-hour front desk

Location

Located in Downtown Monterey, this spa resort is steps from Monterey Convention Center and Maritime Museum. Fisherman's Wharf and Monterey Bay are also within 15 minutes.

Resort Features

3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free resort. A shopping center shuttle is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café.

Room Amenities

All 379 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. WiFi and wired Internet are standard, as are LCD TVs with cable channels.

Languages Spoken

  • English

Show all languages

Portola Hotel & Spa at Monterey Bay

Two Portola Plaza, Monterey, CA 93940

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Portola Hotel & Spa at Monterey Bay features an outdoor pool and a steam room. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Public areas are equipped with wireless Internet access (surcharge).

A business center is on site at this 4-star property. Event facilities measuring 60000 square feet (5574 square meters) include conference space. This business-friendly resort also offers a 24-hour fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Portola Hotel & Spa at Monterey Bay is a smoke-free property.

  • Free shopping center shuttle
  • Elevator
  • Number of bars/lounges - 2
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Steam room
  • WiFi (surcharge)
  • Outdoor pool
  • Valet parking (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 5574
  • Spa services on site
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 60000
  • Shopping on site
  • Total number of rooms - 379
  • 24-hour fitness facilities
  • Number of floors - 7
  • Wedding services
  • Number of buildings/towers - 9
  • Multilingual staff

Family Friendly Amenities

  • Outdoor pool
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • Spanish
  • Filipino

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Portola Hotel & Spa at Monterey Bay offers 379 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Ceiling fan
  • Pillowtop mattress
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Bathtub or shower
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
  • Rollaway/extra beds (free)
  • HDTV
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Desk
  • Premium bedding
  • Heating
  • Pay movies

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Jacks Monterey - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Peters B's Craft Brewery - Overlooking the garden, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Club Room - This restaurant serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the resort include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Spa on The Plaza has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room.

The spa is open daily.

  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 2 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 100 per stay)
  • 2 per room (up to 150 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

Only service animals are allowed

Noise-free rooms not guaranteed

Service animals exempt from fees/restrictions

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night
  • 1 percent destination fee will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 5.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 24.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 100 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Portola
  • Monterey Bay Portola Hotel
  • Portola Hotel
  • Portola Hotel Monterey Bay
  • Portola Monterey Bay
  • Portola Hotel And Spa At Monterey Bay
  • Portola
  • Portola Hotel Monterey Bay
  • Portola Hotel Spa at Monterey Bay
  • Portola & At Monterey Monterey
  • Portola Hotel & Spa at Monterey Bay Resort
  • Portola Hotel & Spa at Monterey Bay Monterey
  • Portola Hotel & Spa at Monterey Bay Resort Monterey

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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