Exterior

Reviews of Ramada by Wyndham Marina

2 out of 5
Ramada by Wyndham Marina
323 Reservation Road, Marina, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1003 reviews" "
Rating 8 - Good. 333 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 71 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on Apr 19, 2024
Hello Genesis,Thank you for choosing our hotel! We are thrilled to hear that you had a wonderful stay with us. We look forward to welcoming you back again soon for another fantastic experience!

8/10 Good

Connie

Traveled with family
Liked: Property conditions & facilities
Pleasant stay
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Connie,We appreciate your positive feedback and are glad you had a pleasant stay. Thank you for sharing your experience with us.

10/10 Excellent

Banupriya

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Banupriya,We are delighted to hear that you had a fantastic experience during your stay with us. Our team looks forward to welcoming you back in the future for another memorable visit!

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
Room and bathroom were clean and comfortable
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Lynn,We are delighted to hear that you found our room and bathroom clean and comfortable. Our team strives to provide a welcoming environment for all our guests. Your feedback is truly appreciated and we hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello jennifer,I'm thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and very sanitary location. No problems at all
Stayed 2 nights in Mar 2024
Response from Manager on Apr 2, 2024
Hello Jose,We are pleased that you enjoyed our peaceful and clean premises during your stay. Should you have any further feedback or queries, do not hesitate to reach out to us directly.

10/10 Excellent

Brent S

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, spacious rooms and clean. Nice room in shower too. Neighborhood a little down trodden.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Brent S,We appreciate your positive feedback on our service, rooms, and cleanliness. Our team strives to provide top-notch accommodations for all our guests. If you have any concerns about the neighborhood, please feel free to reach out to local authorities for assistance. Your comfort and safety are always our top priorities.

10/10 Excellent

Maria

Traveled with family and small children
Liked: Amenities
Good service
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Maria,We are pleased to hear that you enjoyed the service during your stay with us. Our team works hard to ensure all guests have a wonderful experience. Your feedback is appreciated and we hope to welcome you back in the future.

4/10 Poor

chao

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place does not look as good as the advertised pictures. Property is not well kept and staff is not friendly.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello chao, We're sorry to hear about your experience. We always strive to meet our guests' expectations and appreciate your feedback, which will be shared with our team for improvement. Your satisfaction is important to us, and we hope you will consider staying with us again in the future.

6/10 Okay

Stephanie

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service
Staff was polite and welcoming, we had our kids with us and the tvs not working kinda bummed the night but the beds and room were great and clean . Although you could tell some renovations were occurring.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Stephanie, Thank you for sharing your feedback with us. We're glad to hear you found our staff polite and welcoming, and that you enjoyed the cleanliness of the room and comfortable beds. We appreciate your understanding regarding the ongoing renovations and apologize for any inconvenience caused by the TV issues. We hope you had an otherwise pleasant stay with us and we look forward to welcoming you back in the future.

10/10 Excellent

Susana

Traveled with partner
We enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Manager on Mar 20, 2024
Hello Susana,We're pleased to hear you had a good time at our hotel. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Emanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and staff was nice
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Emanuel,We're thrilled to hear that you found our hotel clean and enjoyed the service from our staff. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. Thank you for choosing to stay with us!

10/10 Excellent

Francisco

Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Francisco,We are delighted that you enjoyed your stay with us! Please don't hesitate to reach out if you have any further comments or suggestions.

8/10 Good

Jose

Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Jose,We appreciate you choosing our hotel! If you have any concerns from your stay, please don't hesitate to contact us directly. We hope to welcome you back soon for an even better experience!

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities
Great mattress, made for a great night.
Stayed 2 nights in Feb 2024
Response from Manager on Mar 7, 2024
Hello G,We are delighted to hear that you had a comfortable night's sleep on our mattress. Our priority is ensuring our guests have a restful stay. If you have any further feedback or suggestions, please feel free to contact us.

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Feb 29, 2024
Hello Lourdes,We're thrilled you had an exceptional stay with us! We look forward to welcoming you back soon for another wonderful experience.

2/10 Terrible

Cyndee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Cyndee,We're sorry to hear your experience didn't meet expectations. Please contact us directly to discuss any concerns you may have had during your stay. We strive to provide exceptional service and would like the opportunity to address any issues you encountered.

8/10 Good

Marisol

Liked: Cleanliness, property conditions & facilities
I think the person at the help desk could have been more hospitable by being more inviting
Stayed 1 night in Jan 2024
Response from Manager on Feb 17, 2024
Hello Marisol,We appreciate your feedback regarding our customer service and will address your concerns internally for improvement. Our team strives to provide a welcoming atmosphere for all guests. Thank you for bringing this to our attention, and we hope to welcome you back for a better experience in the future.

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2024
Response from Manager on Feb 14, 2024
Hello Leonardo,Thank you for your kind feedback regarding your stay at our hotel. We are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we appreciate your recognition. If you have any future travel plans, we would be honored to welcome you back as our guest.

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2024
Response from Manager on Feb 14, 2024
Hello Leonardo,Thank you for your feedback! We are glad to hear that you had a positive experience during your stay. We appreciate your time in sharing your thoughts, and we hope to welcome you back in the future.

10/10 Excellent

Aurelia

Liked: Staff & service, property conditions & facilities
I really enjoyed how nice and clean and quiet it was. The room was spacious and loved the view from my room. The staff were friendly. It's in a great location, close to the freeway and shopping center.
Stayed 3 nights in Jan 2024
Response from Manager on Feb 2, 2024
Hello Aurelia,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're thrilled to hear that you enjoyed the cleanliness, quietness, and spaciousness of your room, as well as the beautiful view. Our staff takes pride in providing friendly service, and we'll be sure to pass along your kind words. We're glad you found our location convenient for accessing the freeway and shopping center. We appreciate your patronage and hope to welcome you back in the future.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodel room very clean stores to get something quick to eat near by My son lives in Monterey so i travel once a month to monterey i found a safe and quiet clean place to stay with my daughter after driving for 5 hrs beds are incredibly soft.
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Rachel,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you found our remodeled room to be clean and enjoyed the convenient proximity to stores for quick meals. It is our aim to provide a safe and quiet environment for our guests. We're also glad to know that you and your daughter found the beds comfortable. We look forward to welcoming you back on your next trip to Monterey!

10/10 Excellent

Dominica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing!! This hotel was not located in the most scenic area of town but the facility itself was so nice. We stayed in the suit option that had two king sized beds and a pull out twin bed and we had more than enough space for our family of four. The room was really clean (and smelled clean) and the restroom and shower were great! You can tell the hotel was remodeled not too long ago. The staff was friendly and check-in and check-out was a breeze. We’d definitely stay here again!
Response from Manager on Jan 28, 2024
Hello Dominica,Thank you for sharing your feedback! We're glad to hear that you enjoyed your stay and found our hotel facilities to be nice and clean. We take pride in providing spacious accommodations and excellent service to our guests. We appreciate your compliments on our remodeled rooms and the friendliness of our staff. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2023
Response from Manager on Jan 27, 2024
Hello alan,Thank you for sharing your positive feedback. We strive to provide excellent experiences and are delighted to hear that you had a great stay with us. We appreciate your kind words and hope to welcome you back in the future for another enjoyable visit.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
We greeted nicely and rooms were clean and nicely updated.
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Dear Guest,Thank you for taking the time to compliment our friendly service and well-maintained rooms. We appreciate your feedback and are thrilled that you enjoyed your stay with us. We hope to welcome you back in the future for another great experience.

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent, clean and quiet. Very close to the beach and the staff are very professional, polite and friendly. Highly recommend.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 17, 2024
Hello Maria,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found the room excellent, clean, and quiet, and that our staff was professional, polite, and friendly. It's great to know that you were able to enjoy the proximity to the beach. We appreciate your recommendation and hope to welcome you back in the future.

10/10 Excellent

Juan, Sparks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price! Staff was friendly and professional.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello Juan,Thank you for choosing our hotel for your stay! We are delighted to hear that our staff provided friendly and professional service during your visit. Your positive feedback is greatly appreciated. We hope to welcome you back in the future for another great experience.

10/10 Excellent

Tasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming to this property. Always clean, spacious rooms, easy to get to, and cost effective.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Tasha,Thank you for your continued support and positive feedback on our property! We truly appreciate your loyalty as a guest and are delighted to hear that you consistently enjoy the cleanliness, spacious rooms, convenient location, and cost-effective rates. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Kevin,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience during your time with us. Our team strives to provide exceptional service, and we are thrilled that we met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again in the future.

10/10 Excellent

Arcelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Arcelia,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience during your time with us. We strive to provide excellent service and exceed our guests' expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. She also got me a quieter room when I asked for a room change. The room was clean and comfortable. There weren't enough parking spaces on the hotel site. As a woman traveling alone and arriving after dark, I had to find street parking. I circled around for many blocks several times till I finally found a space across 4 lanes of traffic from the hotel. This didn't feel as safe as parking within the hotel lot.
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Janie,Thank you for taking the time to share your experience with us. We appreciate your kind words about our pleasant and helpful staff, as well as our clean and comfortable room. We understand your concerns regarding the availability of parking spaces on our hotel site, especially for those traveling alone and arriving after dark. We apologize for any inconvenience this may have caused. Your feedback will be shared with the management for further review and consideration.

10/10 Excellent

Richard

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Richard,We are delighted to hear that you had a wonderful experience during your stay at our hotel. It is always a pleasure to receive positive ratings and we appreciate you taking the time to share your satisfaction. Should you have any further comments or questions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional stay.

10/10 Excellent

Tova, Sacramento

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and smells nice. My tv was on the fritz and they were so kind to take the time needed with tools and all to try and fix it. They really care about your quality of experience
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Tova,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel clean and pleasant. Our team always strives to provide excellent service and we're pleased that they were able to assist you with the issue you experienced with the TV. We appreciate your kind words about our commitment to ensuring a quality experience for our guests.

10/10 Excellent

anaceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
We got the 3 rd floor king bed and room was very clean and spacious ! Bathroom was really nice and luxury all around !
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello anaceli,Thank you for your kind feedback! We're delighted to hear that you enjoyed the cleanliness and spaciousness of our 3rd floor king bed room, as well as the luxurious bathroom. Your satisfaction is important to us, and we hope to welcome you back in the future for another fantastic experience.

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2023
Response from Manager on Dec 21, 2023
Hello Sarah,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on Dec 10, 2023
Hello Robert,We appreciate you taking the time to share your rating with us. Should you have any specific feedback about your stay, we encourage you to reach out to our hotel directly so that we can further address any concerns and improve our services.

8/10 Good

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. Friendly staff
Stayed 1 night in Nov 2023
Response from Manager on Dec 2, 2023
Hello Kelli,We're pleased to hear that you enjoyed your stay and found the room to be nice. Our staff takes pride in providing a friendly atmosphere. We hope to welcome you back again soon.

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk when we were checking out and the Manager was very helpful and accommodating. It's the simple touch that made our stay wonderful.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Ivy,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our front desk team, including the Manager, provided you with helpful and accommodating service during your stay. Our team strives to provide a wonderful experience for all our guests, and we appreciate your kind words. It was our pleasure to assist you, and we hope to welcome you back in the future.

8/10 Good

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests too loud verbally and other tv too loud
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Susana,Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused by the noise from other guests during your stay. Our team is dedicated to ensuring a peaceful and enjoyable experience for all our guests. We appreciate your feedback and will utilize it to further improve our services.

6/10 Okay

Leslie

Stayed 2 nights in Nov 2023
Response from Manager on Nov 22, 2023
Hello Leslie,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Maria Rosivelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Maria Rosivelda,We appreciate your exceptional rating and are thrilled to hear about your overall positive experience at our hotel. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for another memorable stay.

8/10 Good

Mical

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The ongoing renovation work makes the property desirable.
Stayed 4 nights in Nov 2023
Response from Manager on Nov 16, 2023
Hello Mical,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our ongoing renovation work. We strive to improve our property to provide a better experience for our guests. We understand that renovations can be disruptive, and we apologize for any inconvenience caused during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Nov 15, 2023
Hello Kimberly,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the 3 king beds
The 3 king beds in one room were amazing! I wish more hotels had this option for larger families.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 12, 2023
Hello Kate,Thank you for your positive feedback regarding the spacious room with three king beds. We're delighted to hear that our accommodation was suitable for your larger family. We appreciate your suggestion for other hotels to offer this option and will certainly consider it moving forward.

8/10 Good

Angelica

Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Angelica,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience. If you have any specific feedback or suggestions, please do not hesitate to reach out to us directly. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 5, 2023
Hello Kimberly,Thank you for your excellent rating! We are delighted to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and a comfortable stay for all our guests. Your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Bien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello Bien,Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you had such a fantastic stay at our hotel. We strive to exceed our guests' expectations, and we are thrilled that we were able to do so for you. We look forward to welcoming you back on your next visit.

10/10 Excellent

Danforth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Hi Danforth,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

4/10 Poor

Lorena or Jorge

Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Lorena or Jorge,Thank you for your feedback. We apologize if your experience did not meet your expectations. We appreciate your input and will use it to improve our services.