Ratings based on 683 Verified Reviews

3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Mpls. MN

It was a great place to stay. Close to everything.

Posted Mar 23, 2017
Pros: It was close to everything when wanted .
Cons: The fireplace in our room wasn't working. It would of been nice to have it but, wasn't necessary.
The staff was very helpful in helping us find different places to see and do.
4 out of 5
Recommended
for Couples
by A verified traveler from Arizona

A pleasant complex close to downtown PG

Posted Mar 17, 2017
Pros: We liked its peaceful setting, away from most tourist venues.
Cons: The volume of water coming out of the shower head is minimal. Persons with lots of hair take forever to rinse out the shampoo.
Location: Too many wonderful things to do on the Monterey peninsula to list here!
A very pleasant motel + cottage complex in a quiet section of town. The TV didn't want to work for us, but the on-duty staff replaced the batteries in the remote and re-programmed the set so we could use it. Overall, the room was very pleasant.
Comment from Hotel Management
Mar 20, 2017 by William Birch, Hotel Management
Thank you for the nice review Al, we appreciate you sharing your experience with us. Sorry about your shower, we will look into this so it is not an inconvenience in the future. We look forward to welcoming you back again soon. Warm regards,
2 out of 5
by A verified traveler from Arroyo Grande, CA

You Get What You Pay For

Posted Mar 16, 2017
Pros: Location
Cons: See list above of faults.
Location: The area is fantastic! Beaches, golf courses, great food, and the aquarium. Gorgeous! Go, but stay elsewhere.
Many facilities didn't work properly, such as: smoke alarm, faucets, toilets, door locks, no window locks. The rooms with one queen bed were tiny/cramped. Get a room with two queens. The TV and internet service were terrible. Bottomline, we won't be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy convenient cabin

Posted Mar 12, 2017
Comfortable, adaquate lodging close to attractions in the area. Located on quiet street where you can go safely out for a walk. Near butterfly grove and beach.
Comment from Hotel Management
Mar 20, 2017 by William Birch, Hotel Management
Dear Jaycee, We are happy that you enjoyed your stay with us. Thank you for the feedback, it helps us make everyone's stay better.
1 out of 5
by A verified traveler from So Cal

Good location but outdated and drabby

Posted Mar 7, 2017
We booked this room specifically because it said "cottage "but it was actually smaller than your average hotel room. I felt misled. Also they take a copy of your drivers license and credit card when you check in and they would not give it back to me when I checked out. I think that this is out of date in a good way to have my information stolen. Housekeeping took off all of our bedding and towels and did not remake so we had to do it by ourselves at 10 PM when we returned. They offered no compensation. All in all it was like a rundown motel.
5 out of 5
Recommended
for Everyone
by A verified traveler from SF Bay Area

Great location & a great value

Posted Mar 7, 2017
My wife and I stayed here for our wedding anniversary. The Inn is a great value and only a few blocks from a very pretty stretch of the coast line. It is all two blocks from the Pacific Grove Golf Course. The staff was very friendly. We had a great time during our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2017
Wonderfully helpful and friendly staff…The location is great… Very peaceful…
Comment from Hotel Management
Mar 4, 2017 by William Birch, Hotel Management
We are happy that you are enjoying your stay with us. Thank you for taking the time to share your experience. We look forward to welcoming you back to stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Very Cute Cottages

Posted Mar 2, 2017
The cottages are cute and conveniently located to the 17 Mile drive. The staff was so helpful with advice on where to go and directions. Really enjoyed one night stay!
Comment from Hotel Management
Mar 4, 2017 by William Birch, Hotel Management
We are glad that you enjoyed your stay with us Janice. We look forward to welcoming you back to stay with us again soon. Warm regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

room was quiet clean but needed another chair

Posted Mar 2, 2017
Pros: the quietness and clean bed
Cons: like i said another chair and a comfortable one that an older person could climb out of without being lifted up by my husband. a table would be nice
Location: location is close to most everything you need to do
room was quiet clean but needed another chair and a small table to be able to relax and not have to sit on the bed to have coffee etc. then we got ants in the bathroom that were drawing on the towels which weren't used yet. made for a battle to keep them away.
Comment from Hotel Management
Mar 6, 2017 by William Birch, Hotel Management
Thank you for sharing your experiences with us, your feedback helps us to examine and improve for future stays. I would love to hear from you via email or phone call so we can examine the room you were in to look into the issues we had with your stay. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, Bungalow-style rooms. Dog-friendly hotel.

Posted Feb 20, 2017
Just up the hill from the main drag of Pacific Grove, CA. 5 minute drive to Monterey, guests can purchase tickets for the Aquarium at the hotel's front desk and skip the lines later.
Comment from Hotel Management
Feb 23, 2017 by William Birch, Hotel Management
Thank you very much for your feedback, we look forward to welcoming you back soon!