Ratings based on 1,757 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to fisherman's wharf

Posted Sep 13, 2017
Nice room with double sink and vanity areas! Close to fishermen's wharf, cannery row and 17 mile drive.
Comment from Hotel Management
Oct 9, 2017 by Guest Relations Manager, Hotel Management
Dear guest, It is heartwarming to hear that you find our guest room comfortable. Earning your excellent rating is another accomplishment for our entire team. Many thanks for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from eugene,or

Great location

Posted Sep 12, 2017
Great location, helpful staff. The beds are hard but they worked.
Comment from Hotel Management
Sep 14, 2017 by Guest Relations Manager, Hotel Management
Dear guest, Lovely to hear that we were able to meet your expectations. Thanks for sharing your feedback, another fine reference favorable for our hotel and our team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chico CA

Close to Cannery Row

Posted Sep 10, 2017
Nice place to stay, room was small but comfortable. It was quiet and not rowdy. Would stay again
Comment from Hotel Management
Sep 14, 2017 by Guest Relations Manager, Hotel Management
Hi Jon, We truly appreciate that you've taken the time to share your thoughts about your experience at our hotel. I am glad that you were pleased with the accommodation we provided and took note of your approval on the services. It would be a pleasure to see you again.
5 out of 5
Recommended
for Families
by A verified traveler from Fremont

Spacious and kids friendly, fridge, microwave +++

Posted Sep 6, 2017
Pros: big comfortable room and beds.
Cons: table night light.
Location: beach, aquarium.
Room is clean, really spacious beds, first time in last 10 years that I had good sleep at any hotel bed, esp. with kids. If needed, I will book the same hotel again.
Comment from Hotel Management
Sep 7, 2017 by Guest Relations Manager, Hotel Management
Hi Hari, We are very happy knowing that you enjoyed your stay with us. We are doing our best to be able to meet our guests' approval and your feedback paid off our effort. Many thanks for the kind words, we hope to see you again soon.
3 out of 5
by A verified traveler

Not worth money

Posted Sep 5, 2017
Strong smell of moisture. We left the clothes and suitcases in the car. Lunch less than the other Super 8.
Comment from Hotel Management
Sep 7, 2017 by Guest Relations Manager, Hotel Management
Dear guest, I am sorry to hear that you were disappointed with the condition of clean, we’ll work hard to fix the issue you experienced. I hope we could have the chance to make up for the shortcomings.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean!!

Posted Sep 2, 2017
Pros: Clean room!!
Location: Across the street from Del Monte Shopping Center and Iris Greenbelt.
We were pleasantly surprised that this was the cleanest room we have stayed in on our trip. The other big name hotels (mid class) we have stayed at were very disappointing. This Super 8 (Budget class) has a family owned feeling that cares, (while checking in, a woman came in with a non-working remote and was taken care of quickly), the room was very clean (checked behind the door for crusty dirt,none) and little touches like folded toilet paper bows and tissue fans that match the towel and wash cloth fans, no dust on headboard, clean carpets, sparkling mirrors and faucets. Give me a clean room any day versus a big corporate big name dirty "suite". Thank you to the staff at Super 8 Monterey for making our stay awesome.
Comment from Hotel Management
Sep 4, 2017 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for your time to let us know what you think about our offering here at Super 8 Monterey. The comfort of our guests is really important to us and we are continuously working on further improving the quality of our accommodation to offer the best experience possible for our guests. Thank you for your very kind words for our team. Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paso Robles, CA

Great Location & Comfort on the Monterey Peninsula

Posted Aug 24, 2017
Pros: The location is ideal and shopping and restaurants are located conveniently nearby. We found the hotel to be quiet during our visit.
Cons: (1) It could use more space for breakfast; perhaps enclose the adjacent patio area due to the cool weather. (2) Parking space is tight.
Location: Great location, close to shopping, restaurants, Carmel, Fishermans Wharf, Cannery Row, 17-Mile Drive.
My wife & I attended a local priest's 25th jubilee celebration in nearby Seaside and only stayed one night in the hotel. On the way in from Paso Robles, we stopped at a market in Castroville to purchase artichokes---very fresh. The hotel is located just off the freeway going up Carmel Hill and near the entrance to the Del Monte Shopping Center. So of course we had to visit Macy's and other stores in the shopping center the day after the celebration. We also discovered a nice little restaurant in the center which we had not visited before---DAMETRA Fresh Mediterranean. We also visited an old neighbor in Monterey. Upon our departure from Monterey the afternoon of the second day, we stopped to buy takeout sandwiches at a popular Vietnamese restaurant named Chopstix (walking distance to the hotel). Very reasonable prices and great food. As for the hotel itself, it was very clean and the staff was friendly. The beds were comfortable. The complimentary breakfast is adequate and situated in the same room as the front desk; it can get crowded in there sometimes. Our only other complaint was the parking. They must have just enough parking spaces. We returned rather late and were lucky to get the next to last available space.
Comment from Hotel Management
Aug 26, 2017 by Guest Relations Manager, Hotel Management
Hi Don, We truly appreciate that you've taken the time to share your thoughts about your experience at our hotel. I am glad that you were pleased with the accommodation we provided and took note of your approval on the services. It would be a pleasure to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near shopping.

Posted Aug 23, 2017
Pros: Location is great, right across from the mall.
Cons: Fresher smelling room.
Location: again the mall is right across the street.
It was ok but room did smell a little. The location is great, right across from the mall. I know we stayed during Monterey Car week but for as much as we paid for the room I would think we could of had a little bit bigger TV. The staff was great and they accommodated everything we ask for.
Comment from Hotel Management
Aug 26, 2017 by Guest Relations Manager, Hotel Management
Dear guest, It is heartwarming to learn that you were pleased with the services from our staff on duty. Thank you for choosing to stay here at our hotel. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good location for us

Posted Aug 22, 2017
Have stayed here before some years ago. Rooms have been refurbished since then. Good location with large shopping mall across the road. Breakfast is average but adequate. Would have appreciated larger bath towels. We were there during the motor racing and auction week and room rates were very expensive over the main weekend for a motel.
Comment from Hotel Management
Aug 26, 2017 by Guest Relations Manager, Hotel Management
Hi Jeanette, Thanks for staying with us again. Great to hear that you enjoyed your stay with us. We aim to provide our guests comfort, convenience and good value hotel accommodation and we are very pleased we earned your approval. Kind regards.
4 out of 5
by Hoss

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017 by Guest Relations Manager, Hotel Management
Hi Hoss, On behalf of the entire team here at Super 8 Monterey_Carmel, thank you very much for having taken some of your quality time to share this wonderful feedback. I am delighted to see that your expectations were met on all fronts, and we hope to have the pleasure of welcoming you back here in our hotel again soon.