Ratings based on 269 Verified Reviews

3.7 out of 5
81% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Close to the Aquarium

Posted Dec 7, 2016
Pros: In a good location. Price is good for Monterey.
Location: Food, beach and shopping
Owner upgraded our room. Loved that it was so close to everything.
Comment from Hotel Management
Dec 15, 2016 by Eric, Hotel Management
Thank you for the review! We are glad that you enjoyed your stay with us, and we hope to have you with us again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Would have been better if the thermostat worked...

Posted Nov 23, 2016
Pros: The staff was friendly. I had a cool picture of Lone Cypress overlooking my bed.
Cons: HDMI cables for the TV. The central heating to work.
Location: On Fremont Street by lots of over cheap motels. Need to drive to Old Monterey and Cannery Row, but not a long drive to those places about 10 minutes.
The hotel staff was nice and the room itself was clean and in decent shape. The only problem was that the central heating didn't work, which made my night a little cold. The bed had a sheet, a fleece blanket, and a thin bedspread, which probably would have worked for most nights, but the night I stayed there was cold for Monterey. Also, the flatscreen TV didn't have an HDMI cable for it, so I had to watch TV in standard definition. Other than that, it was a decent motel for the price. The continental breakfast isn't anything great, but it's free so I can't complain about it.
Comment from Hotel Management
Dec 2, 2016 by Eric, Hotel Management
Thank you for the review! We are glad that you enjoyed your stay with us, and we hope to have you with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice 2 nights stay

Posted Oct 25, 2016
Pros: The room was nice and clean, bad was big and staff was nice. The location was also good for us, far from the city center, but close to the highway
Cons: Just note that it's not a walking distance from the beach and basically all of the town's highlights. Also, breakfast is pretty basic
Comment from Hotel Management
Nov 4, 2016 by Dina, Hotel Management
Thank you for the review! We are glad that you enjoyed your stay with us, and we hope to have you with us again!
2 out of 5
by A verified traveler

Location convenient

Posted Oct 24, 2016
Stayed at this hotel twice before years ago and we loved it. It was during the tourist season so they were busy but quiet. This time, off season and loud. People were yelling in the parking lot, rummaging through the garbage outside our room, our shower drain had some sort of clog and we were ankle deep in water...I guess when it's off season there is less effort. Won't be back.
Comment from Hotel Management
Nov 4, 2016 by Dina, Hotel Management
Thank you for taking the time to provide us feedback about your stay. Please accept our deepest apologies for the shortfalls you mentioned. We take these concerns seriously and will keep these notes into account to improve in our training and services. Please consider giving us another opportunity to better your experience at our property next time you are in the area.
1 out of 5
by A verified traveler

BED BUGS

Posted Oct 16, 2016
BED BUGS- cheap and close to e erythingbut woke up with mysterious bites on my arms and developed more bitesover the course of the week. At first I thought my bed at home was infected but after all the traps and standard sop i am pretty sure Super 8 at Monterey needs to do a better job with their BED BUGS.
Comment from Hotel Management
Oct 21, 2016 by Eric, Hotel Management
Thank you for taking the time to provide us feedback about your stay. Please accept our deepest apologies for the incident you mentioned. We take these concerns seriously and have notified our pest control company. Our staff is currently inspecting all rooms to ensure a positive guest experience. Please consider giving us another opportunity to better your experience at our property next time you are in the area.
3 out of 5
by A verified traveler from Monterey, CA

Pay a little extra and stay somewhere else!!!!

Posted Oct 11, 2016
Hotel staff extremely rude and unprofessional. Made me and my husband uncomfortable enough to the point that we checked out early (even though no refund) and stayed somewhere else. The front desk man asked me weird questions when I checked in, like "is your boyfriend staying with you?" Which is none of his business. He called me on my cell phone the next night at almost 9:30 pm because there was confusion that we had two cars parked there (even though we moved our car the first time they asked). He asked me where I was repeatedly and then proceeded to ask when I was going to be back. I kept explaining that we moved the car earlier that day. He kept on pushing and I eventually hung up. My husband went to talk to him after the incident and he wasn't there but his wife, who was incredibly rude, was there. In the end, we packed our bags and got a better hotel. When trying to explain to the man why we were leaving early, he didn't seem to understand how uncomfortable he had made us, he seemed stuck on the car issue. We didn't care about moving the car, it was the fact that he was asking me weird questions and crossing boundaries that were super unprofessional. Just based on the staff and mediocre rooms I would opt to stay somewhere else. Save your money.
Comment from Hotel Management
Oct 21, 2016 by Eric, Hotel Management
Thank you for taking the time to provide us feedback about your stay. We hope you will accept our apologies for the shortfalls you experienced. We take these concerns seriously and will use this to improve our services. Please consider giving us another opportunity to better your experience at our property next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Nice hotel

Posted Sep 11, 2016
Pros: Clean, quiet, good internet
Location: Close driving distance to everything in the area
We went to the aquarium which was nice and spent a lot of time in the City of Carmel which is magnificent, also went for a drive along the 17 mile road
Comment from Hotel Management
Sep 23, 2016 by Eric, Hotel Management
The team at our hotel strives to exceed expectations of guests staying at Super 8 Monterey. Thank you so much for letting us know that we were able to make your visit to Monterey a pleasant stay! Please do come visit us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2016
The beds were comfortable, bathroom was very large.
Comment from Hotel Management
Sep 23, 2016 by Eric, Hotel Management
Thank you for the review! We are glad that you enjoyed your stay with us, and we hope to have you with us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Princes Risborough

Monterey/Carmel overnight stay

Posted Aug 28, 2016
Pros: Friendly staff. Comfortable clean rooms. Cosy breakfast room!
Location: Carmel was our favourite place. Do the 17 mile drive and visit the pebble beach golf club. Check out the seals at Fishermans Wharf.
We were met by Haran when we checked in. The rooms were perfect for what we wanted. They were clean and comfortable and good value for money. The staff couldn't be more helpful and the continental breakfast was a bonus. If you stay in this area you must do the 17 mile drive and visit Carmel as they were both gorgeous. Dinner at Bubba Gumps in Cannery row was also a great experience.
Comment from Hotel Management
Sep 23, 2016 by Eric, Hotel Management
All of us at the Super 8 Monterey are glad to see a positive five-star review of our property! We truly appreciate you taking time to offer your comments regarding the comfortable guest room, continental breakfast and the courteous staff of the Super 8 Monterey. We hope to be of service on your next visit to the Monterey area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Quiet location and comfortable.

Posted Aug 12, 2016
Pros: I liked the quiet setting and the comfortable beds
Cons: I thought I would have access to an iron, and a microwave oven in my room
Location: I found the Denny's restaurant across the street very convenient. The movie theatre was not far either.
The room was clean, but the bathroom sink was clogged.
Comment from Hotel Management
Aug 13, 2016 by Eric, Hotel Management
Thank you for the review! We are glad that you enjoyed your stay with us, and we hope to have you with us again!