Ratings based on 1,827 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from PASADENA CA

Wonderful hidden GEM!

Posted Aug 27, 2015
Beautiful view with panoramic windows in the lobby that welcomes you to lounge around and take it all in. We had bonfires right in front of the hotel well into the night. The rooms we had had a beachy decor and more than comfortable and these were the older ones that had not got the new remodeling. The restaurant was amazing as well, with great views and delicious breakfast (aka bomb) that was more than reasonably priced. Located 1 exit away from all the attractions and a hop away from the main bike trail. Will definitely stay again and recommend to anyone traveling to Monterrey!
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Excellent location

Posted Aug 26, 2015
Pros: The view and location
Cons: Matresses, a/c system, elevator.
Location: Everything was close by
My stay here was very pleasant. The view was absolutely stunning! The rooms were o.k. but worth the view. The mattress was not comfortable (it was really hard), the elevator was kind of scary and a very tight squeeze, and you couldn't run the fan all the time which I need to sleep. Overall though for 1 or 2 nights I'd stay again.
2 out of 5
by A verified traveler

Dirty and moldy

Posted Aug 26, 2015
Rude staff. Late check in. Smelly room. Mold in shower which smelled like bleach
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view on the beach.

Posted Aug 24, 2015
Had an amazing view, with the beach feet from our doorsteps.
3 out of 5
by A verified traveler

Hotel datato recentemente rivisto

Posted Aug 22, 2015
Hotel datato recentemente rivisto ma proprio sull'oceano e vicino all'autostrada. Le camere vista oceano sono discrete, quelle sul retro non meritano il soggiorno. Manca la possibilita' di fare la colazione a buffet e pertanto si spendono circa 30 dollari per una colazione "molto normale"
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

close to the beach, Noisy on the garden side.

Posted Aug 19, 2015
Pros: beach access
Cons: no
Location: Other restaurants are across the highway. Close enough to Fisherman's wharf.
I enjoyed my stay. Cozy rooms. Helpful staff. Pleasant enough for a short trip. Beautiful area downstairs and a great ocean view.
Comment from EPC
Aug 21, 2015 by Hotel Manager, EPC
It's always exciting to hear fro our guests, and we're pleased that the scope of our offerings made your visit such an enjoyable one. Thanks for visiting and taking the opportunity to share!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Still OK but don't like the remodel.

Posted Aug 16, 2015
Pros: Central location, beach access and restaurant.
Cons: Conserve Water by removing too many Lousy pillows, Replace cheap loose toilet seat, Room too expensive. Preferred the room layout before the remodel.
Location: Visit Monterey, car shows. Also we celebrated our anniversary.
After staying at many hotels in the area, this has become the one we return to.
Comment from EPC
Aug 17, 2015 by Hotel Manager, EPC
We love hearing from our guests and are excited to hear we've found such loyal fans in you. It will be a pleasure to welcome you back for many more memorable Unscripted returns!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

On the beach

Posted Aug 14, 2015
Excellent location right on the beach. Nice pool and hot tub. Great rooms. Spacious and clean. Excellent restaurant. Beautiful view.
Comment from EPC
Aug 16, 2015 by Hotel Manager, EPC
Thanks for the visit and enthusiastic feedback. We're delighted you enjoyed such a spectrum of our offerings!
3 out of 5
by A verified traveler from FL

Good location, amenities poor

Posted Aug 13, 2015
Beach is shared access to public, sand is not clean or maintained, no beach chairs umbrellas etc. $60 up charge for spa facility , pool was cloudy. Property was under new management, we were not notified of change or that it had a new name and policies. forget the included breakfast , it was not included by the new owners . Easy access to Fishermans Wharf, Aquarium. Nice lobby view of ocean.
Comment from Hotel Management
Aug 16, 2015 by Hotel Manager, Hotel Management
Thanks for taking the opportunity to reach out, Liz. We're sorry that our change in management wasn't made clear prior to your arrival, and we certainly hope you feel comfortable connecting with any concerns of your visit. It's always a pleasure to speak with our guests and to do all we can to ensure each Unscripted experience is a truly memorable one.
4 out of 5
Recommended
for Families
by A verified traveler from Stockton, CA

Convenient on the beach location

Posted Aug 10, 2015
Pros: The hospitality, service and location.
Cons: Replace carpet in the rooms; it can possibly use new furnishings and paint.
Location: Convenient location; about 3 miles from Dennis the Menace Park, Old Wharf, and 3.5 miles from Cannery Row/Aquarium. You're on the beach!
This place is called "Unscripted Monterey Bay" and has aged a bit from what it used to be under a former name. It's definitely not the place it used to be and it would be unfair to compare it to what I remembered it to be from a few years ago. I will say that the hotel room was just okay, but the location is still FANTASTIC. Where else can you roast s'mores on the beach? It's perfect for that. Back to the room itself: bed linens were clean, the bathroom looked and smelled clean, etc. The carpeting is very old and worn and the room furniture is also old/outdated. The rooms can definitely use some remodeling. The lobby area is still beautiful with the old tile flooring and unique furnishings. Happy hour is definitely delivered! The on-site cafe still looks great too. Staff was attentive and aimed to please! We had a backed up toilet and called the front desk for help and they sent someone to our room immediately (less than 5 min). We were impressed with how quickly they resolved it. Also, daily maid service is a plus. The food at their cafe was good and reasonably priced. Service at the cafe was excellent. I know a lot of people complained about this hotel's "hidden fees" but they are not hidden in my opinion. There is a $25 daily fee that covers the parking, daily Starbucks coffee, bottled water and use of on-site facilities. Therefore, if you book this hotel be aware of this additional daily fee. Overall, for the price and phenomenal location I would book this place again.
Comment from Hotel Management
Aug 16, 2015 by Hotel Manager, Hotel Management
We appreciate your understanding of the small bumps and your thoughtfulness in sharing our team's responsiveness to these. We're committed to ensuring the very finest comforts Monterey has to offer and hope to share even more of our evolution in visits to come!