Ratings based on 429 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from BC

Posted Sep 18, 2017
The facility and the structure are very worn down . The pictures displayed by Expedia are very misleading.
3 out of 5
by A verified traveler from Peoria, Arizona

Pictures lie...

Posted Sep 15, 2017
Definitely not what the pictures show. No pool, rooms were still being cleaned when we checked in. Elevators were hot and dirty, hallway floors were old and felt unstable under your feet. Construction going on on the same floor. Dining room for breakfast was small and over crowded. We had a complaint and the hotel reciptionsist told us we could go look for another hotel and did not try to resolve our issue. On a positive the housekeeping staff was very nice.
1 out of 5
by A verified traveler

Posted Aug 30, 2017
Good location only. Rooms are with smell, Very old AC are loud and bathtub.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Close to CSULA. Nice pool and hot tub. Needed more pillows and updating of facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose

Close to all restaurants.

Posted Jul 23, 2017
Pros: Location.
Cons: Condition of the room need some update.
Location: Plenty of restaurants. Easy get in to freeway.
Great location. Friendly staff. I will be back again next time when I visit LA.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenience location near restaurant, shopping.

Posted Jul 20, 2017
Pros: low price, convenience location.
Cons:
the price was reasonable in the area.and with free breakfast too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, awesome location.

Posted Jul 17, 2017
Pros: Excellent location.
Cons: Upgrade the facilities
Location: AMC, restaurants, food trucks and a grocery store within walking distance.
Great experience, the hot breakfast was perfect. Thanks
2 out of 5
by A verified traveler from Melbourne, Australia

Quite Disappointing Experience

Posted Jul 16, 2017
Pros: Location was close to supermarkets and restaurants. Easy parking access.
Cons: Cleanliness of the flooring, staff knowledge of signs, water system
The carpets were dirty which left black dirt marks on your feet if you went bare foot. Shower had only boiling water which was too hot to shower in. We asked the hotel management to fix this however it was just a temporary fix which made it slightly bearable however when we tried showering again it was way too hot to shower in. The house keeping lady kept knocking on our door every morning at around 9am eventhough the "Do Not Disturb" was shown which we found very annoying. She would come back and knock again every 5 mins or so until we answered. Presentation and comfort of the room was decent overall besides the shower and carpet/flooring problem. As you can see, the experience we went through was quite below our expectations and was disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Posted Jul 12, 2017
Really nice to be close to Monterey Park shopping, and central to our trip destinations
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Convenient. Clean. Comfortable.

Posted Jul 4, 2017
Very convenient, next to the plaza. Room was clean and comfortable. We stay here everytime when we go to LA.