Ratings based on 189 Verified Reviews

3.6 out of 5
42% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by best western from madero

great stay

Posted Nov 13, 2017 on Hotels
2 out of 5
by Luis

Spend $15 more to stay in a decent place

Posted May 18, 2017 on Hotels
Paid 55 USD for a double room. Grumpy old men in the reception. The "business center" printer had no toner. I asked for help, they didn't even try. Room carpet was stained, the beds only had thin sheets, no blanket, no comforter. The door didn't have a safety chain / lock in the inside. There was a used disposable razor hanging grim the top of the sink mirror when we arrived.
4 out of 5
by mike from mex

pretty good

Posted May 11, 2017 on Hotels
1 out of 5
by A verified traveler

Hotel in Monterrey downtown

Posted Mar 18, 2017
Cons: Maintenance and renovation to the hotel.
Location: Location is fine, that's one of the few advantages.
Hotel very old, pictures doesn't match with reality. hotel was not very clean, smells bad. Overall is not a recommended hotel.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2016 on Hotels
3 out of 5
by Arne

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
4 out of 5
by Raul from Eagle Pass

Extremely happy

Posted Aug 19, 2016 on Hotels
Hotel was very clean and personnel was very friendly and helpful
3 out of 5
by A verified traveler from London

The check in was confusing.

Posted May 1, 2016
Pros: Mexican Breakfast
Cons: Check in experience and receptionist attitude, that was not very welcoming.
Location: Across the road there is a "tortas" restaurant, that my friends and I believe to be one of the best in the world!!!
At the check in they did not have our rooms allocated (it was later than 4pm), so it took them a long while to figure everything out, they were inflexible with our requests, the rooms that were allocated for 3 guests only had 2 towels, etc. The hotel is quite nice, rooms are a bit old, but the beds are comfortable and it's well cleaned and maintained. The wifi works throughout the hotel, however you'll need to log back in every hour or so, which is a lot of hassle. The breakfast included is only continental, but I definitely recommend the "huevos rancheros con tocinho"!!!
3 out of 5
for Everyone
by A verified traveler from houston

nice but no heat function

Posted Jan 15, 2016
nice stay just the problem is de heating because is not working