Ratings based on 458 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Nice Rooms, clean and near to convention center. Shuttle service.
2 out of 5
by A verified traveler from Laredo, Mexico

Good location, bad maintenance

Posted Dec 9, 2016
Pros: The location for the Arena Monterrey and Parque Fundidora is excellent
Cons: Overall maintenance. My mom found a cockroach in the bathtub, there were no bathroom mats, heating was not working, there were little to none towels i
Location: There is a walking bridge that takes you directly from the hotel to the convention center which is excellent
We rented the room for its convenient location but the overall experience was mediocre. The heating didn't work, there were not enough towels in the room and I found a roach in the bathroom. No coffee maker in the room. Bottom line, overpriced.
Comment from Hotel Management
Dec 18, 2016 by Gerente General Lic Javier Mendez, Hotel Management
Dear Ana On behalf of the Hotel Antaris Cintermex, we thank you for choosing us as your travel option to the City of Monterrey, Nuevo León. We appreciate your kind comments and regret the inconvenience you experiencee, give us the opportunity to make your next visit of an excellent quality as your comments help us to better day by day. Wishing you a great afternoon, please accept my warmest regards from Hotel Antaris Cintermex. Cordially Javier Mendez General Management Hotel Antaris Cintermex
1 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Apreciable Huesped En nombre de Hotel Antaris Cintermex, agradecemos el habernos elegido como su opción de viaje a la Cuidad de las Montañas Monterrey, Nuevo León. Deseando que tenga una magnifica reciba mis mas cordiales saludos desde Hotel Antaris Cintermex Cordialmente Javier Mendez Gerencia General Hotel Antaris Cintermex
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Great location

Posted Dec 4, 2016
Great location, right across the street from Monterrey's Parque Fundidora. Great staff, atmosphere and once of the most comfortable rooms I've ever been in.
Comment from Hotel Management
Dec 18, 2016 by Gerente General Lic Javier Mendez, Hotel Management
Dear Adrian On behalf of the Hotel Antaris Cintermex, we thank you for choosing us as your travel option to the City of Monterrey, Nuevo León. We appreciate your kind comments and that you have enjoyed our rooms, which are waiting for you on any visit to Monterrey. Wishing you a great afternoon, please accept my warmest regards from Hotel Antaris Cintermex. Cordially Javier Mendez General Manager Hotel Antaris Cintermex
3 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Apreciable Huesped En nombre de Hotel Antaris Cintermex, agradecemos el habernos elegido como su opción de viaje a la Cuidad de las Montañas Monterrey, Nuevo León. Agradecemos sus amables comentarios y lamentamos la experiencia ocasionada, denos la oportunidad de que en sus próximas visitas sean de una excelente calidad ya que sus comentarios nos ayudan a mejor día con día. Deseando que tenga una magnifica tarde, reciba mis más cordiales saludos desde Hotel Antaris Cintermex Cordialmente Javier Mendez Gerencia General Hotel Antaris Cintermex
3 out of 5
by A verified traveler

Walk to Arena Monterrey

Posted Nov 11, 2016
The front desk staff was wonderful. It's conveniently located near the Arena Monterrey.
4 out of 5
Recommended
for Everyone
by A verified traveler

Got the rest I needed

Posted Oct 21, 2016
Although room was pleasingly clean, all three phones in the room were in poor condition -- you couldn't even dial out even if you wanted to. For over an hour, I called the front desk and received no answer. Fridge in the room was broken.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great ubication

Posted Oct 15, 2016
This hotel has excellent ubication, nothing fancy, you can tell this is an old hotel that has been remodeled. If you are attending a concert at arena Monterrey or Auditorio Banamex is ideal to stay at, you are at walking distance.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 9, 2016 on Hotels