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Get an overview of this hotelFamily-friendly Santiago hotel in El Cercado with 5 outdoor swimming pools


Located on the waterfront, this family-friendly hotel is 0.6 mi (1 km) from Presa La Boca and 7 mi (11.2 km) from Cascada Cola de Caballo. Bioparque Estrella is 31 mi (49.8 km) away.

Hotel Features

This smoke-free hotel features a marina, 5 outdoor pools, and free water park access. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, an indoor pool, and a fitness center are onsite.

Room Amenities

All 140 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sofa beds and refrigerators. Other amenities available to guests include furnished lanais, microwaves, and room service.

Hotel Amenities

Hotel Amenities

Bahía Escondida features a complimentary water park, a marina, and 5 outdoor swimming pools. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Event facilities include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers an indoor pool, a children's pool, and a fitness center. For a surcharge, a shuttle from the hotel to the airport (available on request) is offered to guests. Onsite self parking is complimentary.

Bahía Escondida is a smoke-free property.

  • Airport transportation - drop-off (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Pool umbrellas 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Conference center 
  • Conference space 
  • Express check-out 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Front desk (limited hours) 
  • Garden 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Marina on site 
  • Meeting rooms 5 
  • Number of buildings/towers - 4 
  • Number of floors - 5 
  • Number of meeting rooms - 5 
  • Number of outdoor pools - 5 
  • Outdoor tennis court 
  • Picnic area 
  • Pool sun loungers 
  • Poolside bar 
  • Restaurant 
  • Rooftop terrace 
  • RV, bus, truck parking (surcharge) 
  • Shopping on site 
  • Smoke-free property 
  • Steam room 
  • Tennis on site 
  • Total number of rooms - 140 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
  • Free water park access 
  • Waterslide 
  • Wedding services 
  • Year Built 1980 

Family Friendly Amenities

  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Indoor pool  
  • Laundry facilities  
  • Microwave  
  • Outdoor pools  
  • Outdoor tennis court  
  • Refrigerator  
  • Sofa bed  
  • Water park access (complimentary)  
  • Waterslide  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, RV, bus, truck parking (surcharge)

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free bottled water 
  • Free toiletries 
  • Daily housekeeping 
  • Espresso maker 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Furnished lanai 
  • Hair dryer 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Microwave 
  • Phone 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Room service (limited hours) 
  • Shower only 
  • Sofa bed 
  • Turndown service 

Where to Eat

La Casona - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor tennis court, a marina, and a complimentary water park with a waterslide are featured at the hotel. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Personal motorized watercraft on site 
  • Aerobics on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Motor boating on site 
  • Pilates classes on site 
  • Playground on site 
  • Racquetball/squash on site 
  • Tennis lessons on site 
  • Yoga classes/instruction on site 
  • Boat tours on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 5 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 150 per person (approximately)
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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