expedia

Reviews

22 reviews

Amenities

  • Gym
  • Business Services
  • Room Service

Map

What's nearby

  • Popular Location
    Santa Lucia Riverwalk
    2 min drive
  • Popular Location
    Alameda
    3 min drive
  • Popular Location
    Macroplaza
    3 min drive
  • Airport
    Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.)
    26 min drive

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Book online or call:

1-800-238-0767

    About this area

    Monterrey

    Located in Monterrey, Best Western Hacienda Monterrey is in the city center and near a metro station. The area's natural beauty can be seen at Fundidora Park and Santa Lucia Riverwalk, while Parque Plaza Sesamo and KidZania Monterrey are popular area attractions. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario.

    Popular Location

    What's nearby

    • Santa Lucia Riverwalk - 2 min drive
    • Alameda - 3 min drive
    • Barrio Antiguo - 3 min drive
    • Macroplaza - 3 min drive
    • Casino Monterrey - 4 min drive

    Getting around

    • Del Golfo Station - 7 min walk
    • Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) - 33 min drive

    About this property

    Best Western Hacienda Monterrey

    Monterrey hotel in Monterrey Centro, near Fundidora Park
    Along with a fitness center, this hotel has a business center and multilingual staff. Other amenities include a front-desk safe. All 42 rooms offer room service, coffee makers, and free local calls. Guests will also find hair dryers and ironing boards.
    Best Western Hacienda Monterrey offers 42 accommodations with coffee/tea makers and hair dryers.
    Recreational amenities at the hotel include a fitness center.

    Property amenities

    Food and drink

    Room service available

    Things to do

    Fitness center

    Conveniences

    Front-desk safe

    Guest services

    Multilingual staff

    Business services

    Business center

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible path of travel

    Room amenities

    Bathroom

    Hair dryer

    Entertainment

    Cable/satellite channels

    Food and drink

    Coffee/tea maker

    More

    Free local calls
    Iron/ironing board

    Policies

    Check-in

    Check-in time starts at 2 PM

    Check-out

    Check-out before 1 PM

    Children and extra beds

    • Children are welcome.

    Property payment types

    Mastercard
    American Express
    Visa

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property is also known as

    • Best Western Hacienda Hotel Monterrey
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    • Best Western Hacienda Monterrey Monterrey
    • Best Western Hacienda Monterrey Hotel Monterrey

    Frequently asked questions

    3.4

    Guest rating

    5 - Excellent
    5
    4 - Good
    5
    3 - Okay
    7
    2 - Mediocre
    3
    1 - Poor
    2
    3.7
    Cleanliness
    3.5
    Service and Staff
    3.5
    Property condition

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Not Impressed

    I was very disappointed with the hotel, it does not look anything like the pictures on the website.... hotel was very old, rooms were dated and dirty. The location of the hotel was also disappointing! :-(

    2/5

    • Liked: Cleanliness
    • Disliked: Room comfort

    Best western la hacienda in monterrey, mexico

    the inside of the hotel is very nice and clean but the parking space is very small. The place the hotel is located is not the best of place. One is because it is to close of the red distric. Also right in front of the hotel their is a strip club which cause alot of noise at night. There is also alot of gay clubs around their. That is the only thing that ruins this hotel because everything is o right.

    Location: close to the macroplaza

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    WHEN WILL I GO BACK?

    THE HOTEL STAFF WAS EXCEPTIONAL

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    5/5 Excellent

    Muy buen hotel, para atender negocios.

    Me gusto la estancia en el hotel, hubo problemas con el internet por dos dias pero al tercer dia se soluciono. En una ocación se atoro el elevador pero no paso a mayores. En resumen hubo imprevistos pero nada trascendente.

    Pros: Todo muy limpio!

    Cons: Elevador con ruidos raros

    Location: Es centrico, llegas rapido a lugares importantes.

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