Ratings based on 22 Verified Reviews

3.4 out of 5
86% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Arlington, TX

Not Impressed

Posted Sep 10, 2010
I was very disappointed with the hotel, it does not look anything like the pictures on the website.... hotel was very old, rooms were dated and dirty. The location of the hotel was also disappointing! :-(
2 out of 5
by A verified traveler

Best western la hacienda in monterrey, mexico

Posted Jun 3, 2010 on Hotels
Location: close to the macroplaza
the inside of the hotel is very nice and clean but the parking space is very small. The place the hotel is located is not the best of place. One is because it is to close of the red distric. Also right in front of the hotel their is a strip club which cause alot of noise at night. There is also alot of gay clubs around their. That is the only thing that ruins this hotel because everything is o right.
5 out of 5
Recommended
by A verified traveler from SAN JUAN CAPISTRANO CA

WHEN WILL I GO BACK?

Posted Feb 27, 2009
THE HOTEL STAFF WAS EXCEPTIONAL
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2012 on Hotels
5 out of 5
Recommended
for Everyone
by Oliver from Mexicali, BC, México

Muy buen hotel, para atender negocios.

Posted Oct 8, 2012
Pros: Todo muy limpio!
Cons: Elevador con ruidos raros
Location: Es centrico, llegas rapido a lugares importantes.
Me gusto la estancia en el hotel, hubo problemas con el internet por dos dias pero al tercer dia se soluciono. En una ocación se atoro el elevador pero no paso a mayores. En resumen hubo imprevistos pero nada trascendente.
4 out of 5
by Lorena

Cerca de lugares de interés.

Posted Sep 25, 2012 on Hotels
Está ubicado relativamente cerca de cintermex y de algunos otros lugares. El hotel está bonito en general.
5 out of 5
by Elisa

Buena opción para hospedarse

Posted Sep 19, 2012 on Hotels
El servicio fue excelente. No queda muy lejos del centro ni del Parque Fundidora, además de que se encuentra cerca de una estación de metro. Lo recomiendo ampliamente.
4 out of 5
Recommended
for Business Travelers
by Emmanuel from Monterrey, NL, México

Ideal para visitas de trabajo

Posted Sep 13, 2012
Pros: Ubicacion
Cons: Aire acondicionado
Location: Excelente, excepto para actividades turisticas
El aire acondicionado es viejo, ruidoso, y no se puede regular la corriente de aire. Te congelas cuando funciona, y el calor es insoportable cuando el aparato se detiene. El hotel debe ser buena opcion cuando el clima es mas templado. Buena ubicacion en el centro, con acceso a transporte publico y a tiendas de conveniencia
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel con excelente ubicación

Posted Aug 28, 2012
el personal nos atendio muy bien siempre atentos a lo que nos ofrecia y no tuvimos ningún altercado durante la estancia
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2012 on Hotels