Ratings based on 490 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from TX

For the price paid, there are much better options.

Posted Jul 29, 2016
Romms are not very comfortable, valet parking speed too slow. After this stay, I'd prefer to stay in another hotel nearby at the same price.
3 out of 5
by A verified traveler from parral, chihuahua mexico

Not what it was before

Posted Jul 26, 2016
Its a great hotel great location but they dont have the dame attention or the same staff thatvthe had before i recomend this hotel just because of the location no more than that, if you pay almost 200 daily you have to pay valet abou 30 more, the breakfast is very expensive, if you find another hotel by this area cheaper go there
4 out of 5
by A verified traveler from victoria

Buen hotel y excelente Ubicación

Posted Jul 25, 2016
Comodo y con instalaciones adeuadas, un poco confuso el tema de Valet Parking pero bien
4 out of 5
by A verified traveler

Posted May 25, 2016
The Japanese restaurant inside the hotel was unbelievable
5 out of 5
by Andrea Muniz from Santos/SP

Perfeito

Posted May 24, 2016 on Hotels
Ótima estadia, atendimento perfeito!
5 out of 5
by Raul A from saltillo

excelente

Posted May 16, 2016 on Hotels
excelente
5 out of 5
by maria magdalena

This traveler left a rating score only Posted May 11, 2016 on Hotels
5 out of 5
by Jaime from Ciudad de México

Excelente

Posted May 11, 2016 on Hotels
excelente atencíon de todo el personal desde que llegamos hasta nuestra salida, valet parking, recepción, room service, alimentos, limpieza, etc. todo cumplió con nuestra expectativa de un hotel de 5 estrellas
5 out of 5
by jose

This traveler left a rating score only Posted May 3, 2016 on Hotels
5 out of 5
by A verified traveler from LRD

Excelente hotel.

Posted May 2, 2016
Pros: Todo
Cons: Todo se puede mejorar pero es excelente actualmente.
Location: Excdelente ubicacion y a pie tienes restaurants, tiendas y demas. Ademas en carro todo te queda cerca.
Excelente servicio al cliente desde el gerente hasta los empleados de limpieza.