Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Nov 26, 2016
Excelente muy cómodas y limpias sus habitaciones, excelente servicio y amabilidad
5 out of 5
by A verified traveler from US

Will be back

Posted Nov 23, 2016
Loved it!!!!! Room, clean, wifi, food, service, everything is 5 stars!!! Defiantly will be back!!!!!!
5 out of 5
by A verified traveler from torreon, coah

Excelente servicio

Posted Nov 2, 2016
Recomendado, muy cómodo. Tiene muy buen servicio. Excelente personal.
5 out of 5
by A verified traveler

Muy bien todo recomendado

Posted Oct 11, 2016
Location: Céntrico
Las habitaciones comodas, limpias y modernas ademas muy buena ubicación
5 out of 5
by A verified traveler from Cd, Juarez

Excellent Hotel service and facilities

Posted Sep 20, 2016
Pros: Service
Cons: Pool size
Location: Gas station, food restaurants, shop mall, taxi
Nice Staff, good services, great room, very clean, the only thing i could say is wrong is the pool is so small
5 out of 5
by A verified traveler

Muy comodo y centrico, super recomendable.

Posted Sep 19, 2016
Pros: Las camas.
Cons: cambio de alfombras
Location: Cerca de restuarantes como la nacional y del galerias monterrey.
Un fin de semana excelente, las habitaciones muy comodas y el personal muy amable. Muy bueno para descansar.
3 out of 5
by A verified traveler

Posted Aug 27, 2016 on Hotels
The hotel news updates
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 26, 2016 on Hotels
5 out of 5
by A verified traveler from hernandez

Super

Posted Aug 22, 2016
Muy buena atencion Habitaciones excelentes Muy bonita vista
4 out of 5
by A verified traveler from st paul, MN

Convenient location

Posted Aug 16, 2016
The daytime staff very nice & helpful. The restaurant staff nice. The evening staff didn't care to help or to try to make it right for the guest. I was promised a microwave & small fridge at checkin. When I arrived later in the evening it wasn't installed. The FD staff said no one from maintenance available. I needed to warm up the milk for my toddler. After insisting more I was told I could have the fridge but not the microwave by the FD. Later when the maintenance man came w the fridge I told him my problem, he was so nice & understanding & he was able to get me the microwave for my baby bottle. He showed care but not the others. I also reported the bathroom tile had black mold twice but they never came to clean. Nice city views & access to the road. AM staff helped me with my laundry & I really appreciate it.