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Reviews of Fiesta Inn Monterrey Tecnológico

3.5 out of 5
Fiesta Inn Monterrey Tecnológico
Avenida Eugenio Garza Sada, 2411, Colonia Roma, Monterrey, NL

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1005 reviews" "
Rating 8 - Good. 248 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ana de la

Traveled with partner
Lo que me gusto shopping mall y lugares para comer
Stayed 1 night in Apr 2024

6/10 Okay

Luis Noel

Traveled with family
Disliked: Staff & service
The hotel is on a shopping center which is convenient if you want to buy or dine without leaving the property........There is no free parking you have to buy a card to access the parking and its a bit confusing but it should nt be if the front desk explains you how to used it and that is the problem they did nt tell me how it works and i had to buy several cards
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a private elevator and great selection of restaurants.
Stayed 2 nights in Mar 2024
Response from Fredi Fierro on Mar 30, 2024
Dear Mr. David,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

6/10 Okay

Raul

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Reservation in junior suite 1422; Toilet water supply valve would not turn on; Had to fill toilet tank with water from the vanity faucet, fortunately there were two glasses; Many dining options nearby including Starbucks; But also noisy nightlife so be ready; Elevators can be busy; No VIP upgrades; Overall average.
Stayed 1 night in Mar 2024
Response from Fredi Fierro on Mar 11, 2024
Dear Mr. Raul,First of all receive our sincere apologies for the inconvenience during your recent stay, we are very sorry to you for failing you with our service on this occasion.We appreciate your preference for staying at our hotel as well as for sharing your kind comments with us.We are at your service and look forward to your prompt return to our house.Cordially

4/10 Poor

Joaquin

Traveled with family
Disliked: Amenities, property conditions & facilities
It was close to the places I needed to go.
Stayed 1 night in Feb 2024
Response from Fredi Fierro on Feb 29, 2024
Dear Mr. Joaquin,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to check in and the staff speak Spanish and English.
Stayed 3 nights in Feb 2024
Response from Fredi Fierro on Feb 29, 2024
Dear Mr. Salvador,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

8/10 Good

Jonathan

Stayed 2 nights in Feb 2024
Response from Fredi Fierro on Feb 29, 2024
Estimado Sr. JonathanAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Xochitl, Princeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. Excellent customer service. Highly recommended 💯
Stayed 2 nights in Jan 2024
Response from Fredi Fierro on Jan 22, 2024
Dear Miss Xochitl,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!
All the staff amazing! Location great and hotel comfy. However had numerous issues with the room key reader every day like 5-10 tries each time to enter the room before the door would unlock even with a brand new key.
Stayed 3 nights in Jan 2024
Response from Fredi Fierro on Jan 18, 2024
Dear Mr. David,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Salvador

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and security area.
Stayed 2 nights in Jan 2024
Response from Fredi Fierro on Jan 17, 2024
Estimado Sr. SalvadorAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Luis

Stayed 2 nights in Jan 2024
Response from Fredi Fierro on Jan 17, 2024
Estimado Sr. LuisAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Fredi Fierro on Jan 15, 2024
Estimada Srta. ErikaAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

LEONEL, AUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta Inn Tecnologico is our top choice when staying overnight in Monterrey. Rooms are always clean and check-in is quick and hassle-free. Staff is amazing, especially Antonio at the front desk who always ensures we are welcomed and greeted with a smile and very attentive to our needs. Highly recommended!
Stayed 1 night in Jan 2024
Response from Fredi Fierro on Jan 15, 2024
Dear Mr. Rafael,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Fredi Fierro on Jan 15, 2024
Estimado Sr. RamiroAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Leti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had great vegan options for the breakfast buffet. They had almond milk, cereal, fruit, beans, guiso de mushrooms, tomato and onions, tortillas, and delicious salsa
Stayed 1 night in Dec 2023
Response from Fredi Fierro on Jan 15, 2024
Dear Miss Leti,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

8/10 Good

Jessica S

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Response from Fredi Fierro on Jan 15, 2024
Estimada Srta. Jessica SAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

6/10 Okay

Thelma

Traveled with partner
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from Fredi Fierro on Jan 22, 2024
Estimada Srta. ThelmaAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Reyes William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to sleep a few nights
Stayed 2 nights in Dec 2023

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Fredi Fierro on Nov 9, 2023
Estimado Sr. VictorAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

8/10 Good

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ana friendly staff.
Stayed 2 nights in Oct 2023

6/10 Okay

Rogelio

Traveled with group, Traveled with family
I would always stay at this location when visiting Monterrey. However quality upkeep has been lacking last few times.
Stayed 3 nights in Oct 2023
Response from Fredi Fierro on Nov 1, 2023
Dear Mr. Rogelio,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2023
Response from Fredi Fierro on Oct 31, 2023
Estimado Sr. RubénAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like that there was shopping centers around the area but noisy at night
Stayed 1 night in Oct 2023
Response from Fredi Fierro on Oct 31, 2023
Dear Mr. David,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay at this property was good. However, my room was not ready until an hour & a half after check in.. so I had to wait for it to be prepared..
Stayed 2 nights in Oct 2023
Response from Fredi Fierro on Nov 1, 2023
Dear Mr. Francisco,We appreciate your preference for staying at our hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Eliud Villarreal

Stayed 1 night in Oct 2023

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within an area with a convenience store, and many restaurants. Clean rooms, friendly staff, spacious rooms.
Stayed 1 night in Oct 2023
Response from Fredi Fierro on Oct 9, 2023
Dear Miss CarolinaWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Salvador

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Saturday or room was not bad for the towers exchanged for clean ones
Stayed 2 nights in Sep 2023
Response from Fredi Fierro on Sep 28, 2023
Estimado Sr. SalvadorAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Fredi Fierro on Sep 28, 2023
Estimado Sr. JoséAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it’s worth they stay!
Stayed 3 nights in Jul 2023
Response from Fredi Fierro on Sep 16, 2023
Dear Mr. RogelioWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

2/10 Terrible

Evelyn

Stayed 2 nights in Sep 2023
Response from Fredi Fierro on Sep 25, 2023
Estimada Srta. EvelynAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Fredi Fierro on Nov 9, 2023
Estimado Sr. CarlosAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

8/10 Good

Salvador

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not graded like always makes it warm and caring.
Always stayed there when arriving always greeted by the employee of Tony. Always help me with luggage on this time arriving no one to help no one greet you. She has somebody at the door to help you with your luggage.
Stayed 1 night in Aug 2023
Response from Fredi Fierro on Aug 30, 2023
Dear Mr. SalvadorWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

NYELEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta a muy cerca de la universidad de mi hijo
Stayed 4 nights in Jul 2023
Response from Fredi Fierro on Aug 15, 2023
Estimada Srta. NyelenAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

6/10 Okay

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service
Location is very good
Stayed 7 nights in Jul 2023
Response from Fredi Fierro on Aug 15, 2023
Estimado Sr. GustavoAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

MARIO

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like most everything, except the fact that did not provide enough bottle water and coffee packs for the room.
Stayed 2 nights in Jul 2023
Response from Fredi Fierro on Jul 31, 2023
Dear Mr. MarioWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Jose

Stayed 3 nights in Jul 2023
Response from Fredi Fierro on Aug 22, 2023
Estimado Sr. JoséAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

6/10 Okay

Juan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Aspectos positivos: La cercanía con la zona Tec, la comidad de su habitación y baño, así como la conveniencia en el estacionamiento por una tarifa bastante justa, el desayuno buffet y la atención de algunos miembros del personal del restaurante. Aspectos negativos: la conexión Wifi es insegura y muy limitada, la falta de amabilidad del encargado de recepción al momento de llegada (el sábado 22 de julio), su sistema de cable no proporciona información de la programación de los canales. En Expedia al momento de comprar la opción me aparecía que incluía los desayunos buffet, al momento de llegar comprobé que eso no era exacto. Eso fue lamentable.ñ
Stayed 3 nights in Jul 2023
Response from Fredi Fierro on Jul 27, 2023
Estimado Sr. JuanAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Con gusto daremos seguimiento para solucionarlos nuestras áreas de oportunidad que nos menciona.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

8/10 Good

Jeannette Ventura de

Stayed 3 nights in Jul 2023
Response from Fredi Fierro on Aug 15, 2023
Estimada Srta. Jeannette VenturaAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

8/10 Good

Maria

Stayed 1 night in Jul 2023
Response from Fredi Fierro on Jul 6, 2023
Estimada Srta. MariaAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Salvador

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at service excellent surroundings lots to do bars food
Stayed 2 nights in Jun 2023
Response from Fredi Fierro on Jun 28, 2023
Dear Mr. SalvadorWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

LEONEL, AUSTIN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was super quick. Staff is friendly and ready to assist with any requests. Antonio at the front desk is always great! We continue to choose this property for our overnight stays and highly recommend it. A/C was not cooling room upon arrival but was fixed right away. Not enough towels were stocked for all 4 guests, but other than that it was all good.
Stayed 1 night in Jun 2023
Response from Fredi Fierro on Jun 21, 2023
Dear Mr. LeonelWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Jaime

Stayed 1 night in May 2023
Response from Fredi Fierro on May 24, 2023
Estimado Sr. JaimeAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

LEONEL, AUSTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Fredi Fierro on May 23, 2023
Estimado Sr. LeonelAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, safe
Stayed 1 night in May 2023
Response from Fredi Fierro on May 15, 2023
Estimado Sr. JoseAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Fredi Fierro on May 6, 2023
Estimada Srta. MyrnaAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

6/10 Okay

Evelyn

Stayed 4 nights in Jan 2023
Response from Fredi Fierro on May 24, 2023
Estimada Srta. EvelynAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That is has restaurants walking distance
Stayed 5 nights in Apr 2023
Response from Fredi Fierro on Apr 30, 2023
Dear Miss BelindaWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel recomendado. Céntrico.
Response from Fredi Fierro on Apr 20, 2023
Estimado Sr. GerardoAgradecemos su preferencia por hospedarse en nuestro Hotel y nos complace haber cumplido con sus expectativas con nuestro servicio.Nos encontramos a sus órdenes y esperamos su pronto regreso por nuestra casa.Cordialmente

8/10 Good

Noriko

Traveled with group
Liked: Cleanliness, staff & service
The staff was great at check in. Very friendly. The hotel is conveniently located in a plaza with several convenient stores, restaurants and bars. Unfortunately the bar turns into club at night and the room noise was unbearable. The staff dis fortunately change us to another room which was quiet.
Stayed 1 night in Apr 2023
Response from Fredi Fierro on Apr 18, 2023
Dear Miss NorikoWe appreciate your preference to stay at our Hotel and we are pleased to have met your expectations with our service.We are at your service and look forward to your prompt return to our house.Cordially