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Get an overview of this hotelFamily-friendly hotel with restaurant and fitness center


This family-friendly Garza Garcia hotel is located in the business district, within 1 mi (2 km) of Paseo San Pedro and Alfa Planetarium. Plaza Fiesta San Agustin and Basilica de Guadalupe are also within 6 mi (10 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, valet parking, and 24-hour room service.

Room Amenities

All 217 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. 7 meeting rooms are available. This family-friendly hotel also offers a fitness center, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

NH Collection Monterrey is a smoke-free property.

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Free reception 
  • Computer station 
  • Conference center 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Laundry facilities 
  • Long-term parking (surcharge) 
  • Luggage storage 
  • Meeting rooms 11 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 12 
  • Number of meeting rooms - 7 
  • Porter/bellhop 
  • Restaurant 
  • Shopping on site 
  • Smoke-free property 
  • Television in common areas 
  • Total number of rooms - 217 
  • Use of nearby fitness center (discount) 
  • Valet parking (surcharge) 
  • Wedding services 
  • Year Built 2008 

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Rollaway/extra beds available  
  • Soundproofed rooms  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Down comforter 
  • Espresso maker 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LED TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillow menu 
  • Pillowtop mattress 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Shower only 
  • Slippers 
  • Soundproofed rooms 

Where to Eat

The hotel offers a complimentary manager's reception on select days.

Lobby Bar NH - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Scooter/moped rentals nearby 
  • Segway rental/tour nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 

Hotel Policies


Minimum check-in age is 18


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 18 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 18

24-hour check-in


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 260 per person (approximately)
  • Valet parking fee: MXN 90 per day
  • Early check-in fee: MXN 300
  • Late check-out fee: MXN 300
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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