Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Excellent location in a great mall plaza

Posted Jul 25, 2016
I really enjoy staying here. Amazing location and staff was great
5 out of 5
by A verified traveler from Monterrey, Nuevo León

Buen Hotel en la mejor zona.

Posted Jul 19, 2016
Pros: Limpieza, es moderno y la atención.
Cons: Nada
Location: Centros comerciales, restaurantes, centros nocturnos.
Excelente servicio, habitaciones, en la mejor zona. Junto al mejor centro comercial.
4 out of 5
by A verified traveler

Hotel puramente de negocios bien ubicado.

Posted Jul 15, 2016
En general mi estancia fue agradable. El personal del hotel es muy atento. Las habitaciones son un tanto ruidosas. Falta aislamiento. Por lo demás esta bien ubicado con la opción del centro comercial a un lado que lo hace más atractivo.
5 out of 5
by A verified traveler

Posted May 12, 2016
Maravillosa! Una muy grata sorpresa que el hotel está en un centro comercial... El check in muy eficiente! Rápido. Profesional. Pido que las recamareras sean más discretas. Platican- gritan- entre ellas de una habitación a otra mientras limpian.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
5 out of 5
by FERNANDO J from Monterrey

Excelente Hotel

Posted Apr 18, 2016 on Hotels
Muy buen servicio
4 out of 5
by sanjay from Chennai

Good

Posted Apr 15, 2016 on Hotels
Nice and comfortable.Staff very cooperative
3 out of 5
by Sanjuanita

This traveler left a rating score only Posted Mar 25, 2016 on Hotels
5 out of 5
by A verified traveler from San Antonio, Texas

Great Stay

Posted Mar 17, 2016
Pros: Staff. Safety. Views. Location
Cons: It could use a little bit of cosmetic update.
Location: Great restaurants.
Hotel has beautiful views, in the best location. Adjacent to a mall with great shopping. Very convenient. The staff goes above and beyond expectations to help. Honest. I lost a very expensive earring in the courtesy vehicle. It was found and on its way to my room before I even realized it was missing. Hotel taxis are safe and reliable. Always felt secure. Can't wait to return.
4 out of 5
by A verified traveler from b

Good for business travel

Posted Mar 13, 2016
Good breakfast, good internet, 'inside ' a mall let's you eat and kill sometime. Although you have restaurant San Carlos three blocks from the hotel. Staff is nice, not your best staff but nice.