Ratings based on 581 Verified Reviews

3.8 out of 5
73% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Paul

This traveler left a rating score only Posted Mar 16, 2017 on Hotels
3 out of 5
by A verified traveler

The room was not cleaned any of the days we stayed

Posted Feb 10, 2017
The beds were done daily, but the room and bathroom were poorly cleaned.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 9, 2017 on Hotels
2 out of 5
by A verified traveler

Not as shown on pics

Posted Feb 6, 2017
The image of the rooms is not what I got. Room was old and outdated. Water leaked when showering and its dangerous to get out of tub since is too high. Would not recommend for elderly or traveling with kids. Lobby area is modern and neat. Pillows are not comfortable. Would request money back if possible. Pros: location and staff
3 out of 5
by A verified traveler

Comfortable room, good WiFi, good price

Posted Jan 11, 2017 on Hotels
Good Service, rooms need new carpet, food was ok .
5 out of 5
by A verified traveler

Convenient hotel

Posted Jan 9, 2017 on Hotels
It was great
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Missouri, USA

A comfortable place to camp in Monterrey

Posted Dec 16, 2016
Pros: Again, staff and hospitality is a tremendous plus.
Cons: Nothing really....I was comfortable and enjoyed every aspect of my stay. I did have the breakfast buffet (I would have liked to have chilaquiles).
Location: Shopping is close but I wasn't there to shop....
Excellent staff and hospitality, I will plan on staying again on a subsequent trip to the city.
5 out of 5
by A verified traveler

-

Posted Dec 13, 2016 on Hotels
Quality of service, hotel location
5 out of 5
Recommended
for Everyone
by A verified traveler from McAllen, Tx

Comfortable

Posted Dec 5, 2016 on Orbitz
Very nice hotel, great location! Great price for what you get!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels