Ratings based on 183 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from dallas

Ok

Posted Dec 29, 2016
Cheap place to stay , takes a long time to check-in
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay at Monterrey

Posted Dec 25, 2016
Excellent hotel-- been here more than once.. staff is always nice and helpful..we usually order room service and food is always excellent as well.
2 out of 5
by A verified traveler

The food was not good.

Posted Dec 7, 2016 on Hotels
Not so good
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Convenient to my family

Posted Nov 29, 2016
It was great and the food too. I had diff family members stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good hotel

Posted Nov 21, 2016
Long process to check in . My female cousin was asked if she was staying the night in the room . That's none of your business for the hotel clerk to ask . Very offensive.
3 out of 5
by Rudy

Posted Jul 19, 2016 on Hotels
Location from family in Monterey was close
4 out of 5
Recommended
for Everyone
by A verified traveler

Rooms-thumbs up, Staff-thumbs down

Posted Jul 1, 2016
The room was nice and clean. What upset me was that my family came to visit me at the hotel but if I wanted to take them up to my room I had to register and pay a guest fee for them even though they weren't sleeping over. What the hell...I'm alreading paying for me staying there not them.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Danbury,ct.

Posted Apr 29, 2016 on Orbitz
Pros: Good shuttle service to Airport.
Cons: Restaurant
Rooms are good but restaurant can be better. nothing much around hotel except 7-11 store.
4 out of 5
by Douglas from El paso

OK hotel

Posted Apr 3, 2016 on Hotels
Nothing special but I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super nice hotel close to the family

Posted Mar 18, 2016 on Orbitz
Had a great time and slept well, breakfast was super delicious and the staff was awesome. One of the cleaning lady's showed us the master suite and it was super nice.