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Get an overview of this hotelDowntown Central Zone hotel with health club

Walk to attractions

This 229-room hotel is within walking distance of most Central Zone attractions, including the Macroplaza and Santa Lucia Riverwalk (2 blocks) and the Old Quarter (4 blocks).

Pool, fitness center

Grill & Vine, the hotel's fine-dining restaurant, serves up specialty fare. A health club includes a pool, tennis court, racquet court and fitness center.

Sweet Sleeper beds

Guestrooms feature Sheraton's signature Sweet Sleeper Beds, sitting areas with loveseats and desks, marble bathrooms, and high-speed Internet access.

Hotel Amenities

Hotel Amenities

The 24-hour Link@Sheraton interactive lobby lounge serves as a connectivity hub in the heart of the lobby. Guests are provided with 3 hours of complimentary Internet access per day. An outdoor pool, fitness facility, and onsite restaurant are conveniences at Sheraton Ambassador Monterrey Hotel.

Events can be arranged in the hotel's 8 meeting rooms, including a ballroom. Valet parking is available for a surcharge.

  • 24-hour front desk 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 8 
  • Multilingual staff 
  • Number of floors - 12 
  • Outdoor pool 
  • Porter/bellhop 
  • Restaurant 
  • Sauna 
  • Smoke-free property 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Tennis on site 
  • Total number of rooms - 229 
  • Valet parking (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pool  

Internet

Available in all rooms: Wireless internet access ( MXN 126 per day )

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Plasma TV 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower/tub combination 
  • WiFi (surcharge) 

Where to Eat

Grill & Vine - Fine-dining restaurant. Stained-glass ceiling, brass "street" lamps, and silk plants and palm trees. Buffet and à la carte breakfasts, lunches, dinners. Sunday brunch buffet with live music. Mexican and international dishes.

Le Pavillon Sports Bar - Club-like ambience with sports on TVs. Open late afternoon to late night. Closed Sundays.

Nearby Things to Do

Located in the hotel's health club and accessible by a second-story enclosed walkway is an 11.5-by-4.5-meter (38-by-15-ft) outdoor swimming pool surrounded by a sundeck furnished with padded lounge chairs and umbrella tables. Adjacent is a lighted, hard-surface tennis court (surcharge). Inside the health club are a complimentary fitness center with cardio machines, weight machines, and free weights; complimentary men's and women's saunas, steam rooms, and three-person spa tubs; and a racquetball/squash court (surcharge). Spinning classes (surcharges) are offered four mornings a week.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Racquetball/squash on site 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Pets

  • Pets allowed for an extra charge of MXN 270 per pet, per night, plus a one-time cleaning fee of MXN 1330 and a deposit of MXN 300.00 per night
  • Dogs and cats only
  • 2 per room (up to 20 kg)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 250 per person (approximately)
  • Fee for in-room wireless Internet: MXN 126 per day (rates may vary)
  • Valet parking fee: MXN 70 per day (in/out privileges)
  • Pet deposit: MXN 300.00 per night
  • Pet fee: MXN 270 per pet, per night plus MXN 1330 one-time cleaning fee
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Ambassador Monterrey
  • Hotel Sheraton Ambassador Monterrey
  • Monterrey Sheraton
  • Monterrey Sheraton Ambassador
  • Sheraton Ambassador
  • Sheraton Ambassador Hotel
  • Sheraton Ambassador Monterrey
  • Sheraton Ambassador Monterrey Hotel
  • Sheraton Monterrey
  • Sheraton Hotel Monterrey
  • Sheraton Ambassador Hotel Monterrey

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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