When I arrived they gave me a room that smell bad and didn't look very clean. Although, when I complaint they upgrade my room for a nice one, very different.
To bad my first impression was aweful.
Comment from Hotel Management
Dec 15, 2016 by Estefania C , Hotel Management
Dear G, thank you for sharing your comments and impressions of your recent stay with us. I do apologize, since the first room that was assigned to you was not of your liking. I will make sure to share your comments with our housekeeping team so they can eradicate the issues you mention for your next stay. We hope to see you soon. Best regards.