4.0 / 5Very Good
15 reviews

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    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


      An epic fail.

      They had lost my booking even though I had paid so we’re only able to put me up for 2 of the 4 nights. The air con in my room was broken but admittedly they managed to get it fixed after a few hours. The WiFi was down the whole time I was there. And there were two clashing sound systems on the go on full blast between 9am and 12am with zero sound proofing in the room. I had to sleep with my ear phones in on maximum to drown the noise out. When I got my refund they were unable to put it back on my card so I had to take cash and talk the receptionist through the calculation as he got it wrong twice. Lots of staff trying hard but overall an epic fail and very stressful.

      Stayed 4 nights in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 3 nights in Dec 2019


      • Disliked: Cleanliness, amenities, property conditions & facilities

      Cons 1. There is no hot shower 2. Running water is salty 3. Lots of mosquitoes 4. Music was too loud 5. Some staffs were in no harmony Pros 1. Good locación

      Stayed 1 night in Nov 2019


      • Disliked: Cleanliness, amenities, property conditions & facilities

      I pretty much got overcharged $65 a night for a place that actually cost $25 a night. Bed had hairs on it and it was dirty, room was smelly, bathroom not too clean yuck...My advise is that if you go to Monterrico and you want some level of comfort, cleaningnes, good restaurant...go to Cayman Suites or Los Cabos, these places are more expensive but it is worth it. I ended up spending $90 for a night at Cayman Suites wich it was only $30 more expensive and it was a huge difference and the food it's amazing and service?...the best at Cayman's.

      Stayed 1 night in Oct 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Jul 2019

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