Ratings based on 252 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Amazing place to relax and enjoy the quiet

Posted Apr 23, 2018
Wonderful place to go for a relaxing stay with wonderful staff and a beautiful view
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, canada

Not long enough. Returning for sure.

Posted Feb 18, 2018
Pros: Location, views, comfortable
Our check-in was good. We arrived early but they managed to get us into our room. Our room was in the main building and it was nice. The bathroom was roomy and shower was lovely. Breakfast was made to order and good. My only complaint, we should have stayed longer.
Comment from Hotel Management
Feb 19, 2018 by Raquel, Hotel Management
Thank you for your feedback, we look foward to improve every day. All the best!
4 out of 5
Recommended
for Families
by A verified traveler from British Columbia

Feels like you are staying in the forest

Posted Jan 6, 2018
Pros: Comfortable and clean room Great breakfast Friendly staff Beautiful grounds
Location: Close to Santa Elena and Monteverde.
Lovely buildings on a beautiful property near Monteverde. Felt like we were staying in the forest. We had a suite room which provided ample room for our family of 3. The kitchenette was adequate for snacks or small easy meals but was not extensively equipped (our room had 2 small pots but no frying pan). The little patio outside our ground level room was very nice to sit out on and watch for birds in the trees. The included breakfast was excellent! The staff were extremely friendly and helpful. We booked both our tours at the hotel once we had arrived and their recommendations were perfect.
Comment from Hotel Management
Feb 12, 2018 by Raquel, Hotel Management
Thank you very much for your feedback, we look foward to improve everyday. All the best!
5 out of 5
by Sarah

Great lodge in good location

Posted Dec 27, 2017 on Hotels
The lodge is in a great location, with restaurants nearby and a 15-min walk to the centre of town. It’s easy to drive to the reserve and zip wires, although the roads are mostly rough tracks and watch out for closures due to roadworks. The lodge staff are great, and the homemade marmalade at breakfast is a must-have.
Comment from Hotel Management
Dec 29, 2017
Thank you very much for your feedback, we look foward to improve every day. All the best!! Raquel
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Quiet lodge in good location

Posted Dec 12, 2017
Friendly staff Excellent breakfast Rustic lodge with great coffee
Comment from Hotel Management
Dec 13, 2017 by Raquel, Hotel Management
Thank you very much for your feedback, we look foward to improve everyday. All the best!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2017
Pros: The size of the rooms and the balcony!
Cala Lodge was a great place to stay near everything in Monteverde. Excellent breakfast, clean rooms, lovely balcony to relax on at the end of the day. NOTE: it is best to have your own vehicle to be able to access everything on your own at this location - although there are many taxi's and tour busses available if required.
Comment from Hotel Management
Nov 21, 2017 by Raquel, Hotel Management
Thank you very much for your feedback. We look forward to improve everyday! All the best!
5 out of 5
Recommended
for Everyone
by A verified traveler from Guildford, UK

A lovely, peaceful hotel in beautiful countryside

Posted Nov 9, 2017
Comfortable hotel in quiet, beautiful surroundings. Lovely and helpful staff. We had a peaceful and enjoyable four day staff. Hotel is well positioned for the various attractions in Monteverde. Only suggestion is that storage space for clothes is required - the big room had almost none.
Comment from Hotel Management
Nov 12, 2017 by Raquel, Hotel Management
Thank you for your review and feedback! It truly help us to improve!
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Lovely hotel with lovely Cloud forest views!!!

Posted Sep 15, 2017 on Orbitz
Absolutely wonderful staff- so sweet, extremely helpful! Rooms were lovely, clean, and well appointed- just a little small - but adequate. Rooms have a nice balcony overlooking the jungle below and the Cloud forest in the distance! No hot tub - would have been enjoyable in this cool locale- but they are beautiful trails to explore on the grounds. Great breakfast too!!! So nice to have the option of inside/outside dining!
Comment from Hotel Management
Nov 12, 2017 by Raquel, Hotel Management
Thank you!
4 out of 5
by Luke

Great

Posted Sep 8, 2017 on Hotels
Hotel was great, friendly staff and easy check in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a view

Posted Aug 15, 2017
We stayed one night during our honeymoon, and it was a lovely place to stay in Monteverde. We had a beautiful view from our balcony and the small path through the hotel grounds was great. The room was pretty small, but great for our one night stay. We would definitely come back!
Comment from Hotel Management
Aug 19, 2017 by Raquel, Hotel Management
Thank you!