This hotel is situated in the heart of downtown Monteverde which makes it very easy to go to pharmacies, grocery stores, restaurants, tour operators, laundry services, etc. Unfortunately, this also means it can be quite noisy from road noise. The walls are also quite thin and you can hear everything/everyone. Bring earplugs and you should be OK though. The best part of this hotel besides location is the price per night and staff. The staff definitely make the hotel come alive. They are friendly, gracious, and helpful. The breakfast is delicious too.