Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Savannah, GA

Best Hospitality

Posted Jul 22, 2016
Pros: Location, landscaping, Sugarcane Plantation, Breakfast is wonderful, Lots of fresh fruit salads and cook to order omelettes.
Location: All activities nearby, excellent location.
Very friendly owner and staff, especially a manager Mr. Jose is very helpful and service with smiles.
Comment from Hotel Management
Sep 29, 2016 by Jose, Hotel Management
Hello Bob, thank you very much for your great review, I´m feel so glad to hear that you enjoyed Monteverde Stay, hope all runs great with you! Best Regards!!!!
4 out of 5
by A verified traveler

Recomendable

Posted Jun 23, 2016 on Hotels
En general estuvo muy bien. El hotel tiene lo necesario y el personal es muy amable
Comment from Hotel Management
Jul 25, 2016 by Luis Camacho, Hotel Management
Saludos desde Hotel Los Cipreses. Nos sentimos muy complacidos de que hayas disfrutado de su estancia en Hotel Los Cipreses, le agradecemos por habernos escogido en Monteverde
5 out of 5
by Edgardo from Guadalajara, MX

restaurante solo para desayunos

Posted May 2, 2016 on Hotels
el servicio de restaurante solo es durante el desayuno. se encuentra como a 500 mts del centro de monteverde, solo que esos 500 mts si vas de monteverde hacia el hotel son de subida, aun así recomiendo este hotel
Comment from Hotel Management
Jul 9, 2016 by Luis Camacho, Hotel Management
Saludos Edgardo. Nos sentimos muy agradecidos con su comentario, y felices de que hayas disfrutado de su estancia en Hotel Los Cipreses. Como lo dices nuestro Hotel solo cuenta con el servicio de desayunos y estamos en el proceso de abrir una cafetería para comodidad de nuestros clientes. Esperamos tenerle de vuelta en Monteverde y en Hotel Cipreses
3 out of 5
by A verified traveler from Dallas, TX

Great staff, great location and great price

Posted May 2, 2016
Pros: Location is great, staff is great and super helpful, fast laundry service, rooms and hotel is well kept
Cons: Properly sound proof the rooms, we could hear all of our neighbors as if they were in the room with us. A big issue if you go to bed early.
Location: This is walking distance from Santa Elena's downtown and every attraction is close by but you still have to drive or catch a shuttle.
Considering you are in the middle of the rain forest, this is a great little hotel to get to. It is located walking distance to Santa Elena's downtown and if you have a car, the road to go up to Santa Elena Reserve and Selvatura is a block away and you are about the same distance from Monteverde Reserve as you are from Santa Elenas Reserve.
Comment from Hotel Management
May 6, 2016 by Luis Camacho, Hotel Management
Greetings from Hotel Cipreses. Thanl you very much for your taking the time to write us a comment, it is very important for us. We are very sorry that you dont have a good time staying with us. We are working on fixing the problem about the sound in the rooms. We hope to have you in Monteverde and with our Hotel to give you a better service.
4 out of 5
by A verified traveler from USA

Will stay here again!

Posted Apr 26, 2016
What a great hotel! Jose and the rest of the hotel staff are very friendly and helpful. Beautiful grounds with amazing views and only a short walk to the center of town make this hotel a place I would definitely recommend and will stay at again!
Comment from Hotel Management
Apr 26, 2016 by Luis Camacho, Hotel Management
Greetings From Hotel Cipreses. We are very glad to hear that you have a good time staying with us. We really aprecciate the time you take to write us a comment, and will love to have you back.
4 out of 5
by A verified traveler

Posted Apr 24, 2016
Helpful and friendly staff, rooms a bit dark feeling, but comfortable overall. Town is a short walk down the hill.
Comment from Hotel Management
Apr 25, 2016 by Luis Camacho, Hotel Management
Greetings Thank you very much for your comment, we are very happy to hear that you have a good time in Monteverde. And hope to see you back, so you can continue exploring the amazing things Monteverde has.
5 out of 5
by Lilia Guadalupe from México

Muy lindo y cómodo!

Posted Apr 23, 2016 on Hotels
El hotel muy lindo y cómodo, el personal muy atento y aclaró nuestras dudas sin problema, también ahí mismo re reservan los tours. Me encanto! y lo recomiendo al 100% definitivamente regresaría a este hotel
Comment from Hotel Management
Jun 25, 2016 by Luis Camacho, Hotel Management
Saludos desde Monteverde Lilia Estamos muy complacidos de que hayas disfrutado su estadia en Hotel Cipreses, le agradecemos mucho por el comentario ya que para nosotros es de mucha importancia y le esperamos de nuevo en Hotel Cipreses.
5 out of 5
by Gerrard from San José

Lo recomiendo sin lugar a dudas

Posted Apr 12, 2016 on Hotels
Gente con cálidad humana sin igual, un desayuno rico y variado, te resuelven cualquier inconveniente de la mejor manera. Recomendado!
Comment from Hotel Management
Jun 18, 2016 by Luis Camacho, Hotel Management
Saludos Gerrard Muchas Gracias por su comentario. Y estamos muy complacidos de que haya disfrutado su estancia en Hotel Cipreses, para nosotros fue un gusto tenerlo con nosotros. Lo esperamos pronto.
3 out of 5
by Johann from Deutschland

Sehr guter Service und Organisation

Posted Apr 3, 2016 on Hotels
Das Cipreses ist ein guter Ausgangspunkt in die umliegenden Nationalparks,die Shuttle werden von den hilfsbereiten Rezeptionisten organisiert. Der Ortskern Sta Elena ist ca. 10 Gehminuten entfernt, ein gutes costaricanisches Restaurant befindet sich aber in unmittelbarer Nähe. Die Zimmer sind sauber, geräumig mit eigenem Balkon, die Auststattung ist wie in der ganzen Anlage eher schlicht.Das costaricanische Frühstücksbuffet mit frischen Früchten gut.
Comment from Hotel Management
Jun 18, 2016 by Luis Camacho, Hotel Management
Hola Johann We are really happy that you enjoy your stay in Hotel Cipreses and Monteverde, and we are very thankful for your comment, We hope you can came back.
4 out of 5
by A verified traveler from Seattle

excellent choice for the price

Posted Mar 26, 2016
Pros: Family atmosphere meets tourist needs... Costa Rican hospitality extended to one and all
Cons: More tourist activities could be encouraged beyond the four or five advertised jaunts. Certainly the nearby rainforest should be actively promoted
Location: Limited and repetitious adrenalin rush activities (canopy,rafting,etc) and in commercial visits to coffee/" cocoa" plantations
Pleasant staff, friendly atmosphere, quiet, walking distance to two restaurants, clean rooms...altogether a relaxing and safe experience for an initial discovery and exploration of the Monteverde national park.
Comment from Hotel Management
Apr 15, 2016 by Luis Camacho, Hotel Management
Saludos Rene! We really appreciate you taking the time to leave us a comment. and we are happy that you enjoyed Monteverde, we hope to have you back in our hotel.