Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
73% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Portland, OR

Nice location downtown, good food and staff

Posted Feb 29, 2016
Pros: good location, staff and food. Has a jacuzzi and pool!
Cons: put at least one chair in each room!
Location: close to several restaurants and shops and numerous sights and activities.
This place is run well and has a jacuzzi and full service restaurant. There are some nice grounds and views of the surrounding forest. It is within walking distance to stores and restaurants in town, but the flipside of the location is the noise issue. The road runs hard by the place and the sound and smells of Deisel motors working up the mountain road is noticeable except during normal sleeping hours. The staff are good and the food is a pleasant surprise for a hotel. The decor is showing some wear and parking is tight.
Comment from Hotel Management
Mar 1, 2016 by Management, Hotel Management
Dear John, thank you for taking your time to share your experience with us. We are glad to hear you had a pleasant stay, as you mentioned in your comment, we have the best location in town. Another one of our highlights is our staff, their service is up to the best standards. It is good to hear you enjoyed food in our restaurant, thank you for giving us a chance! We will consider your suggestions, we are always looking for the opportunity to improve. Happy travels!
4 out of 5
by A verified traveler from New York, NY

Great Overall Experience

Posted Jan 24, 2016
Pros: Staff; bed; restaurant.
Cons: More hot water; much much better WiFi.
Location: This hotel is on the road to Monteverde, and the eponymous bus makes a stop right at the hotel. The town of Santa Elena is a ten-minute walk away.
Stayed two nights during the end of January, 2016. Is a great hotel for the Santa Elena / Monteverde region. Is not inexpensive, but it appears that nothing in Costa Rica is (side note: if you want "cheap travels", go to Nicaragua or Guatemala). Good things about the hotel include: great staff; comfortable bed; amazing restaurant. Bad things include: thin walls; fleeting hot water; terrible WiFi.
Comment from Hotel Management
Feb 13, 2016 by Monteverde Country Lodge Management, Hotel Management
Dear scottyb, your comments about your stay at Hotel & Spa Poco a Poco are greatly apprecciated. Our location, added values, facilities, details, and specially our service are all up the best standards. It is true our WI-FI works better as closer as you get to the public areas, front desk and restaurant. We are apologize if you experienced issues with the hot water. Please be assured that we are taking steps to improve our hotel and services day by day. Happy Travels!
3 out of 5
by JOSE ANTONIO

This traveler left a rating score only Posted Jan 17, 2016 on Hotels
5 out of 5
by Jorge from san jose

la mejor opcion

Posted Jan 10, 2016 on Hotels
exc lugar, exc atencion
Comment from Hotel Management
Apr 23, 2016
Estimado Jorge, muchas gracias por sus amables comentarios. Como usted lo indica contamos con excelente atención, nuestro personal está 100% orientado a satisfacer las exigencias de nuestros huéspedes. Efectivamente, nuestras instalaciones y ubicación son las mejores de la zona. Esperamos de nuevo su visita. Felices viajes!
4 out of 5
by A verified traveler

Posted Dec 25, 2015
Friendly staff. Walking distance to town . Close to attractions
2 out of 5
by Christina from Toronto

Basic at Best

Posted Dec 21, 2015 on Hotels
My husband and I stayed at Hotel Poco a Poco for 1 night as part of our honeymoon. Although we booked the Deluxe Room (Quetzal)and the room was very simple with a view of roof shingles below us. We were welcomed with a nice watermelon drink but rushed to finish it so they could keep the glasses at reception. One of the attendants helped us carry our bags to our room on the top floor. The bed was large and comfortable but the room was very noisy. You could hear guests walking up and down the stairs or wheeling their luggage at all hours. We were right in front of the stairwell so the location wasn't the greatest. There is no air conditioning at this hotel but it was freezing that night so we just curled up under the blankets. There was a festival going on across the street which we checked out before bed. We headed to bed around 1030 because we had an early morning and the noise was unbelievable with the crowds and fireworks. The windows are so thin it felt like the fireworks were exploding right in our room and not sure why there were half open windows going into the hallway. The only thing at this hotel that we really loved was the views getting to and from it, as well as the food in the restaurant and their wine selection - We had the beef tenderloin in coffee marinade. The hotel needs a major updating as well as better windows to keep the noise/bugs out. This hotel serves its purpose for a one night stay, but I wouldn't stay for an extended trip.
2 out of 5
by A verified traveler

So so but ok for mountain area stay

Posted Dec 16, 2015
It was so-so. Really wanted the spa that is why we booked here but it was under construction so couldn't use it even once
3 out of 5
by Julie

Posted Dec 7, 2015 on Hotels
Our hotel room was very small but it did have a third bed so our kids could sleep seperately. It was hidden behind the kitchen which made it dark and a bit noisy. Maybe if we had a different room, it would've been a nicer stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2015 on Hotels
4 out of 5
by Daria from Moscow

Релакс-отдых недалеко от парка Монтеверде

Posted Dec 1, 2015 on Hotels
Прекрасный отель для проведения времени в Монтеверде. Стоит отметить, что у них хорошо представлены спа-процедуры, массажист - очень ответственная девушка с золотыми руками. Приветливый персонал, очень доброжелательные девушки на рецепшн. Всем советую! Однако, из минусов хочу отметить, что сам по себе район Монтеверде очень влажный, и в номере попросту ничего не успевает высохнуть. Просите замену полотенец каждый день - и будет Вам счастье :)