Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from New York, NY

Great Overall Experience

Posted Jan 24, 2016
Pros: Staff; bed; restaurant.
Cons: More hot water; much much better WiFi.
Location: This hotel is on the road to Monteverde, and the eponymous bus makes a stop right at the hotel. The town of Santa Elena is a ten-minute walk away.
Stayed two nights during the end of January, 2016. Is a great hotel for the Santa Elena / Monteverde region. Is not inexpensive, but it appears that nothing in Costa Rica is (side note: if you want "cheap travels", go to Nicaragua or Guatemala). Good things about the hotel include: great staff; comfortable bed; amazing restaurant. Bad things include: thin walls; fleeting hot water; terrible WiFi.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2015
Friendly staff. Walking distance to town . Close to attractions
2 out of 5
by A verified traveler

So so but ok for mountain area stay

Posted Dec 16, 2015
It was so-so. Really wanted the spa that is why we booked here but it was under construction so couldn't use it even once
4 out of 5
Recommended
for Families
by A verified traveler

Un escape vacacional

Posted Oct 30, 2015 on Hotels
El spac fue una linda experiencia nueva para mi, la recomiendo
3 out of 5
by A verified traveler from Pensacola, FL

Ok hotel for the price.

Posted Oct 26, 2015
Pros: The location was great because it was central to a lot of restaurants, ticos and services. They had free movies to check out.
Cons: Get rid of the bugs in the room, and replace the roof with something that is soundproofing.
Location: Lots of coffee shops and other tourist trap places with trinkets and other souvenirs to purchase. There was also a reptile house that was overpriced.
We stayed there for a few nights. First the staff is excellent and the service is great. The restaurant has excellent food and they are very friendly. The only reason I gave it a poor mark on the rooms was because the roof is covered with a plastic cover and it amplified the sound of the rain at night which made it difficult for me to sleep. Also, there were these bugs in the room that jumped and looked like big fleas. Maybe they don't have a bug service which I guess is a good thing for an eco type of place, but still unpleasant to look at. Our bathroom wall by the shower was wet and the paint was chipping. The on site hot tub is not hot at all, just above 98 degrees. We didn't use the pool but it looked nice.
4 out of 5
Recommended
for Families
by Patricia from Colorado

Good hotel

Posted Oct 17, 2015 on Hotels
Good hotel. On a Main Street so very noisy traffic as motorcycles are the main source of transportation for locals. Clean rooms but ants. They are everywhere in Costa Rica. No air conditioning, but we went in the green season so it was a little cooler. Isaac in the restaurant was the best. Hotel staff were way above average, very accommodating.
2 out of 5
Recommended
for Couples
by NATALI from ISRAEL

OK , NOT MORE

Posted Oct 12, 2015 on Hotels
very small hotel, for sure not a 4* one..very thin walls - cleaning lady makes a lot of noise at the corridors and you can hear it inside the room all the time - very anoing in the morning when you try to get some sleep. the room next to you as well.. very old pacilities.shower is bad!!! tiny balcony..tiny view points..Plastic roofs at all the hotel areas - if it's raining - you will get a lotttttttttt of noise because of the plastic it will hit.goodluck! too expensive for what you will get!! **very nice SPA!!! the best treatment i had in a longgg time..Brakfast ok- very small.
3 out of 5
Recommended
for Personal Event
by Moti

Posted Oct 6, 2015 on Hotels
לא ממליץ
4 out of 5
Recommended
for Families
by Manuel from madrid

buen hotel

Posted Sep 5, 2015 on Hotels
es un hotel bueno como base para hacer excursiones
2 out of 5
Recommended
for Couples
by A verified traveler

Poor not worth the price.

Posted Aug 23, 2015 on Hotels
The first room had plumbing problems and no wifi like the claim it did. We where moved to a second room it was not worth the prize we paid. Very hummid and not even a ceiling fan.