Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
69% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Anne from hørsholm

Posted Jul 25, 2016 on Hotels
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you very much for your visit and for your comments we are very happy to know that you like them and hope to see you again in the future
2 out of 5
by Akila from st. louis

View alone doesn't cut it

Posted Apr 1, 2016 on Hotels
We wanted to stay here since this hotel was in the cloud forest. Rooms were very average.. Bugs.. Bathroom was not on good condition. No air conditioning and leaving window open let bugs in. Beds creaked with every single move. The silver lining was the restaurant and the free breakfast which was delicious Stay elsewhere
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
It really is a shame that there is no step as expected, the cloud forest forest lodge is a wildlife refuge and therefore there are many animals and insects. The rooms are checked and cleaned every day, I do not explain the mosquitoes inside and I apologize for the incident, I do not know what could happen to the bathroom because in terms of maintenance is something constant, we would like it if we saw all this At the same time to have been able to help. Enn regarding air conditioning is not something that we offer. Thank you very much for your stay with us and your comment is helps us to improve
4 out of 5
by Bethany

Posted Mar 29, 2016 on Hotels
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you very much for your visit and for your comments we are very happy to know that you like them and hope to see you again in the future
4 out of 5
by Jamie from Tarbaca

Posted Feb 10, 2016 on Hotels
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you very much for your visit and for your comments we are very happy to know that you like them and hope to see you again in the future
3 out of 5
by A verified traveler

Posted Jan 12, 2016 on Hotels
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you very much for your visit and for your comments we are very happy to know that you like them and hope to see you again in the future
4 out of 5
by A verified traveler from Cheshire

Posted Jan 8, 2016
Pros: Staff are excellent. Went out of their way to be helpful.
Terrible roads but worth it when you get there. Lots of birds to view from the hotel and trails that you can walk in the grounds.
5 out of 5
by Christina from Partille

Posted Jan 6, 2016 on Hotels
A perfect lodge for exploring the beauty of the Monteverde rainforest. Nice drinks with a beautiful view of the sunset and a 800 m Zipline in front of the restaurant. We loved the Canopy tour.
3 out of 5
by Bettina from Deutschland

Landschaft top. Rest ging so. Nighttour war gut.

Posted Jan 3, 2016 on Hotels
Betten waren extrem laut und einfach. Essen muss man hier nicht.
4 out of 5
by Darren from Austin, TX

Wonderful little place, very peaceful.

Posted Dec 8, 2015 on Hotels
Very cozy feeling place. Highlight for us was really the restaurant staff who were so nice and friendly, especially Jhendry (sp?). Food was quite good as well.
Comment from Hotel Management
Mar 5, 2016 by Wilberth Parajeles, Hotel Management
thank your for your visit, and stay with us
4 out of 5
by Mike from Elizabeth

Great setting

Posted Dec 7, 2015 on Hotels
Everything was wonderful with our stay at the lodge, only complaint would be the bed was really hard. But the setting is amazing and the on-site restaurant was really good and they mix some awesome cocktails.
Comment from Hotel Management
Mar 5, 2016 by Wilberth Parajeles, Hotel Management
thank your for yours visit and stay with us