We wanted to stay here since this hotel was in the cloud forest. Rooms were very average.. Bugs.. Bathroom was not on good condition. No air conditioning and leaving window open let bugs in. Beds creaked with every single move. The silver lining was the restaurant and the free breakfast which was delicious Stay elsewhere
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
It really is a shame that there is no step as expected, the cloud forest forest lodge is a wildlife refuge and therefore there are many animals and insects. The rooms are checked and cleaned every day, I do not explain the mosquitoes inside and I apologize for the incident, I do not know what could happen to the bathroom because in terms of maintenance is something constant, we would like it if we saw all this At the same time to have been able to help. Enn regarding air conditioning is not something that we offer.
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