Simple rooms in a nice hotel complex
Posted Feb 17, 2016
The main areas of the hotel are nice, especially the large playground, fountains and benches. The rooms, however, are disappointing. Not feather duvets, as promised, just plain blankets and old bed spreads. We were cold at night. The bathroom looked relatively new, but there was no space to put down toiletries. No closet, just a shelf with a coat rack, no fridge, not even a hair dryer. Therefor plenty of ants. We called the front desk to sent someone who sprayed the room right away. The breakfast buffet was very simple, with little to choose from. The restaurant was empty in the evening, we were the only guests, but the food was okay.
We walked to the nature preserve down the hill, where they charge 15$ for a hike through the woods. We saw a few butterflies, that was it. Monkeys hang out near the reception.
Monteverde is alltogether overrated, they charge an arm and a leg for everything, even a hike, because they are all private. The government does not even maintain the roads. It takes forever to get there, because none of the roads leading there are paved. Coming from Arenal we spent 3 hours on appx. 40 miles of very steep, curvy dirt roads with huge pot holes. You better rent a Jeep if you want to go faster than 10 mph. Leaving towards Route 1 is another 20 miles of gravel roads, with potholes and all. We had rented a Prius, and it probably needs new shocks now. It was not worth it.
Comment from Hotel Management
Dec 28, 2016 by Management, Hotel Management
Dear Tina, thank you for sharing your thoughts about your stay with us. It seems that your visit to Monteverde didn´t meet your expectations at all, what a shame! Monteverde can get rain more often than not, that is why the area is so green and diverse, guests shouldn´t let the weather become an obstacle to explore the Rain Forest. Monteverde is a charming and unique destination. The zip lining, hanging bridges, coffee tours, orchid garden, butterfly garden, frog pond and hiking trails are definitely worth visiting! We are a little confused about you mentioning feather duvets... we do not offer them or promise them in any way. We are sorry to hear you were cold at night, we are happy to provide heaters and extra blankets upon request. Perhaps next time you should align your expectations with the type of country you are visiting, this is Costa Rica after all... We are sure doing more research before you decide on a place will really work for your expectations and personal preferences. Better luck next time. Happy travels!