Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Comfy lodge in beautiful setting

Posted Feb 2, 2016
Pros: Balcony off room, comfortable beds, great breakfast, nice accommodating staff, beautiful setting
Cons: More lounge chairs by pool
Location: Cari Cucha Reserve with guided tour by Esteban was outstanding. Excellent restaurants in town.
Lovely room with balcony looking out to jungle. Delicious full breakfast in the morning - wonderful homemade marmalade! Nice quiet pool area - could have used a few more lounge chairs. Comfortable, quiet, clean setting after a long day of hiking.
5 out of 5
Recommended
for Everyone
by A verified traveler

magical

Posted Sep 21, 2015
the butterfly garden is truly magical. great staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Laval, Canada

Hotel de Santa Elena bien situé

Posted Aug 24, 2015
Bon choix d'hotel pour ses chambres confortables et le personnel très acceuillants et prêts à vous aider à choisir les activités à faire aux alentours. Plusieurs bons restos à 10 min de marche.
5 out of 5
Recommended
for Families
by Peter from Hudson, MA.

Beautiful Lodge Atmosphere!

Posted Aug 5, 2015 on Hotels
We chose this hotel based on location to town (Santa Elena), free wifi, free breakfast included and the on site butterfly conservatory. We found the restaurant to be very good, with exceptionally great waitstaff - Pura Vida Juan! The entire staff was excellent! The hotel had a wonderful rustic and warm décor. The rooms were very comfortable and the balcony was lovely! There is two floors and no elevator, but the bellman was more than happy to carry any bags for you. Most of the sightseeing tours were able to pickup and drop off right from the front door which was extremely convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Geneva

Excellent hotel

Posted Jul 25, 2015
We stayed one night in this lovely hotel. The garden is beautiful and peaceful, the pool is small but beautiful. The breakfast was amazing and the staff was nice and helpful. If you consider booking some activities, we nevertheless recommend you to do it at the info center in town (THE official one) as the price is 50% less than at the hotel.
5 out of 5
Recommended
for Getaway With Friends
by Diane

Posted Jul 11, 2015 on Hotels
Very friendly staff, great food and beautiful property (especially the gardens in the back).
5 out of 5
Recommended
for Families
by Michael

This traveler left a rating score only Posted Jul 5, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel in Monteverde

Posted Jun 29, 2015 on Hotels
Great Hotel close to Monteverde in Santa Elena. The Hotel has a very nice garden and is close to a private Ecoreserve that has really nice trails! Staff is very friendly!
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Excellent nature hike guide Carlos at the hotel

Posted Jun 27, 2015
Nice place included breakfast is great. Location is excellent and staff is very knowledgable about adventures nearby.
3 out of 5
Recommended
for Families
by kuldip from NEW YORK

DISAPPOINTING...

Posted May 29, 2015 on Hotels
NO TV, NO AIR CONDITION, NO FRIDGE, NO MINI BAR, I DONT UNDERSTAND HOW DO YOU COUNT 4 STARS. VERY DISAPPOINTING.