Indoor pool, sun loungers

Reviews of Canby Inn And Suites

3 out of 5
Canby Inn And Suites
127 1st St. West, Canby, MN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 156 reviews" "
Rating 8 - Good. 39 out of 156 reviews" "
Rating 6 - Okay. 7 out of 156 reviews" "
Rating 4 - Poor. 0 out of 156 reviews" "
Rating 2 - Terrible. 0 out of 156 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley on Apr 12, 2024
We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you had a great stay at Canby Inn & Suites.Your satisfaction is our priority, and we are thrilled to know that your experience with us met your expectations. We appreciate your support and hope to have the pleasure of hosting you again in the future. Safe travels!Best regards,Bobbi Jo D General Manager

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like we were in the middle of nowhere and then this little town of Canby pops up! The hotel is very clean and in a very safe/comfortable area. Staff was very friendly. Absolutely love the small town atmosphere here!
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Hello Kris, Thank you so much for sharing your positive experience with us! We are delighted to hear that you enjoyed the unexpected charm of Canby and found our hotel to be a clean and comfortable oasis in the midst of it. The small-town atmosphere of Canby truly is special, and we're glad you were able to appreciate it. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Safe travels!Best Regards, Bobbi Jo D General Manager

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people and very helpful. Entire place is clean and well kept.
Stayed 1 night in Feb 2024
Response from Joy on Feb 10, 2024
Appreciate your business. Hope we can continue to accommodate your needs.

8/10 Good

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
For a smaller community it’s a nice and clean hotel.
Stayed 1 night in Feb 2024
Response from Joy on Feb 8, 2024
We appreciate your business and hope to accommodate your next stay.

10/10 Excellent

Marlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice place to stay.
Stayed 1 night in Jan 2024
Response from Joy on Jan 18, 2024
We appreciate your feedback.

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on Dec 18, 2023
Thank you for the 5 stars! Hope to see you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Ashley on Dec 10, 2023
Thank you for your feedback! We are glad you enjoyed your stay with us

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop for a night. Restaurant right next door was good.
Stayed 1 night in Nov 2023
Response from Zoe on Dec 10, 2023
We're glad to hear you enjoyed your stay! Come visit us again sometime, and happy travels!

8/10 Good

Makenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joy on Nov 28, 2023
We appreciate your business and hope to see you again.

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Joy on Oct 3, 2023
Thank you so much for your review. We appreciate your feedback.

10/10 Excellent

Sherri

Stayed 1 night in Oct 2023
Response from General Manager on Nov 2, 2023
Thank you for the 5 star review. We hope you’ll visit us again soon.

10/10 Excellent

Becky

Stayed 1 night in Sep 2023
Response from General Manager on Nov 2, 2023
Thank you for taking a moment to share your experience at Canby Inn and Suites. We look forward to welcoming you back again soon.

8/10 Good

Virginia

A very nice motel that exuded a cozy atmosphere, especially the big windows and the fireplace sitting area. The rooms were very nice, however, there was only 1 paper cup by the coffee maker and nothing to heat hot water on the stove or microwave.
Stayed 2 nights in Sep 2023
Response from General Manager on Nov 2, 2023
Hello Virginia, thank you for leaving us a review. We do love our fireplace ) Sorry about your room not having enough cups, also we have now made kitchen packs for the rooms. Thank you for choosing Canby Inn & Suites.

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable room and the congenital breakfast was great. Staff was very polite and accommodating.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 5, 2023
Thank you for your feedback. We hope to see you again.

8/10 Good

Bruce

Liked: Amenities
We were placed in a handicapped room. That’s not an issue but not having a vanity or shelf above the sink is an issue. Contact lens users, shaving, and brushing your teeth need a place for the equipment.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 21, 2023
Thank you for providing us with your valuable feedback. We’re disappointed to hear that our room wasn’t exactly to your liking. I have taken your feedback and will look into adding some type of shelf near the sink. We hope you give us another chance soon, so we can share aneven more positive experience.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great, with the exception that the condensation from the AC unit on the floor above was dripping directly on the housing of ours. When ours wasn't running you would hear the dripping, all night long. Maybe add a tube to eliminate the issue.
Stayed 4 nights in Jul 2023
Response from General Manager on Aug 13, 2023
Thank you for sharing a review of your recent experience. Our team here at Canby Inn & Suites is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We will mention to maintenance about the unit dripping, thank you for bringing it to our attention. We hope you’ll visit us again soon.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kelly on Aug 14, 2023
Thank you for choosing us for you stay!!! We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Canby Inn and Suites in the near future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk Joy on Aug 8, 2023
We appreciate your review and hope to see you again.Thank you from Canby Inn and Suites

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager on Aug 1, 2023
Thank you for taking a moment to review your experience at Canby Inn & Suites. We look forward to welcoming you back again soon.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Kelly on Jul 5, 2023
Thank you so much for your five-star review!! We are delighted to hear that you had a positive experience with us at Canby Inn & Suites. We hope you’ll visit us again soon.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small town hotel.
Stayed 2 nights in May 2023
Response from Kelly on Jul 5, 2023
Thank you for sharing this positive review!! We appreciate our location here in Canby just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood!!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Kelly on Jul 5, 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Canby Inn & Suites in the near future.

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, knowledgeable, competent staff. The room was clean and very comfortable. Breakfast was exceptional in choice and quality. We highly recommend this hotel!
Stayed 1 night in Jun 2023
Response from General Manager on Jun 23, 2023
Thank you for sharing a review of your recent experience. Our team here at Canby Inn & Suites are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. I'm from the Madison area and return semi-annually for meetings.
Stayed 3 nights in May 2023
Response from General Manager on Jun 1, 2023
Thank you for taking a moment to share your experience at Canby Inn & Suites. We are so pleased to hear that you enjoy staying here. We look forward to welcoming you back again soon.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Rv doesn’t work! 🙁
Stayed 1 night in May 2023
Response from General Manager on May 28, 2023
Thank you for leaving a review. We’re so glad you were able to visit us at Canby Inn &Suite. Our teamis always working to offer the best service to our guests, we will pass along your notes. We hope you’ll have a chance to come back soon.

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was ice cold couldn't even get in to swim and no place to take your dog potty.
Stayed 1 night in May 2023
Response from Joy Front Desk on May 21, 2023
Very sorry for the inconvenience. We have signs posted that the heater for pool is temporarily not working. Also, for future reference there is an area out back for animals to use for them and feces bags to clean up after them. We will work better on informing guests of this area. Thank you for your feedback.

10/10 Excellent

Barbara

Stayed 2 nights in May 2023
Response from General Manager on Jun 23, 2023
Thank you for taking the time leave us a rating. We truly appreciate your business. Please come back soon.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great team supporting the hotel
The keycard system was down upon arrival. The team went out of their way to make sure door access was not an issue for us.
Stayed 2 nights in Feb 2023
Response from General Manager on Feb 21, 2023
Thank you for sharing a review of your recent experience. Our team here at Canby Inn and Suites is committed to providing high-quality customer service and thank you for your understanding during our technical difficulties. We hope you’ll visit us again soon.

10/10 Excellent

Manish, YAKIMA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2022
Response from J on Nov 30, 2022
We are pleased you were happy with our accommodations.

10/10 Excellent

Joel

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come stay here
Incredibly maintained.
Stayed 1 night in Oct 2022
Response from General Manager on Oct 20, 2022
Thank you for providing feedback on your recent experience at Canby Inn and Suites. We take pride inproviding a clean and comfortable space for all of our guests, we appreciate that you noticed. Thank you for choosing Canby Inn and Suites.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well maintained hotel.
This was a clean well maintained hotel. The breakfast was good, clean and well stocked. I will definitely stay here again if in the area.
Stayed 1 night in Oct 2022
Response from General Manager on Oct 10, 2022
Thank you for providing feedback on your recent experience with us at Canby Inn and Suites. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 Excellent

James, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Lori

Traveled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff and clean rooms!
Stayed 1 night in Apr 2022
Response from Canby Inn and Suites on Apr 5, 2022
We appreciate your feedback. Hope to see you again in the near future!

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good syay
Stayed 1 night in Mar 2022
Response from General Manager on Mar 30, 2022
Thank you for taking the time to leave us a review. We are happy to see you had a good stay. Thank you Bobbi Jo D General Manager

10/10 Excellent

Julienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We came into town for a funeral. The woman at the front desk let us check in early so we could get changed. She was very friendly and helpful. Beds were comfortable
Stayed 1 night in Mar 2022
Response from General Manager on Mar 21, 2022
Thank you for taking the time to leave a review. I am happy Michelle was able to accommodate an early check in. Our deepest sympathy to your family. Thank you for choosing Canby Inn and Suites. ~Bobbi Jo General Manager

8/10 Good

john

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable but the breakfast was lacking,waffles were crumbly and cold coffee.
Stayed 1 night in Mar 2022
Response from General Manager on Mar 14, 2022
We appreciate you taking the time to leave us a rating. I am glad your room was comfortable. I am sorry to hear that the waffle mix was not working right and there was cold coffee. I have addressed these issues with my staff.

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice midwest hotel. Great staff
Stayed 2 nights in Dec 2021
Response from General Manager on Jan 4, 2022
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about your stay and will let my staff know. Thank you, Bobbi Jo D. General Manager

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Was disappointed the pool was cold no one had told us.
Stayed 1 night in Dec 2021
Response from General Manager on Dec 20, 2021
Thank you for taking the time to leave us a great rating. I do apologize that you were not informed the temperature of the pool was down, our sign must fell off the door. Thank you for choosing Canby Inn & Suites.

10/10 Excellent

Paul

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021
Response from General Manager on Dec 1, 2021
Thank you for taking the time to leave such a great rating. Have a great December. Thank you for choosing Canby Inn & Suites.

8/10 Good

SARAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from General Manager on Nov 22, 2021
Thank you for taking the time and leaving us a great rating. We appreciate you choosing Canby Inn and Suites. Happy Thanksgiving.

10/10 Excellent

Janice M St

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had fresh chocolate chip cookies available. Coffee and tea were available anytime. Nice selection of food items for breakfast. Some type of fresh fruit would have been good to see.
Stayed 1 night in Oct 2021
Response from General Manager on Nov 1, 2021
Thank you for taking the time to leave a review. I am so glad to hear that you enjoyed our cookies! I will look into a fresh fruit for breakfast. Thank you for choosing Canby Inn and Suites. ~Bobbi Jo General Manager

10/10 Excellent

Mike

Liked: Staff & service, amenities, property conditions & facilities
Our second year out there pheasant hunting, the staff is always accommodating. Looking foward to returning next year. Have a great winter Canby Suites,
Stayed 2 nights in Oct 2021
Response from General Manager on Oct 29, 2021
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay. I will make sure to pass your comments onto my staff. See you next year! Stay warm this winter. Thank you for choosing Canby Inn and Suites. ~Bobbi Jo General Manager

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from General Manager on Oct 24, 2021
Thank you for the 10 out of 10 rating. We are happy you choose Canby Inn and Suites for your stay and it went well. Thank you Bobbi Jo D General Manager

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No local competition, yet operates at a high standard of service and cleanliness. Friendly staff.
Stayed 2 nights in Sep 2021
Response from General Manager on Sep 13, 2021
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Thank you for choosing Canby Inn & Suites!

8/10 Good

Brad

Stayed 1 night in Sep 2021

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Friendly and welcoming staff upon arrival and throughout our stay. Sanitizer available at multiple locations. I was impressed by the cleanliness of the public areas. Another great first impression was finding the television remote sanitized and bagged waiting for my first use.
Stayed 2 nights in Sep 2021
Response from General Manager on Sep 12, 2021
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner Thank you for choosing Canby Inn & Suites!

10/10 Excellent

Todd

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from General Manager on Sep 7, 2021
We appreciate you taking the time to leave such great ratings. Thank you for choosing Canby Inn & Suites.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great amenities.
Stayed 1 night in Aug 2021
Response from General Manager on Aug 23, 2021
Thank you for taking the time to review your stay with us. We appreciate the wonderful ratings.