Ratings based on 91 Verified Reviews

3.1 out of 5
51% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Monticello

Posted Apr 22, 2018
My experience here was pretty good. Rhe tub was stained so I cleaned it with ajax. The rug was in need of vacuuming.
2 out of 5
by A verified traveler

Convenient location.

Posted Mar 12, 2018
The hotel was in a convenient location. Close to downtown and WindCreek casino. Staff very friendly.
2 out of 5
by A verified traveler

Posted Mar 10, 2018
The door didn’t close and the light didn’t come on
3 out of 5
by A verified traveler

Posted Mar 7, 2018
Dirty carpet door lock didn’t work properly bed mattress uncomfortable (sage in the middle) toilet leak nonsmoking room with smoke odor no clock or radio in room no bedside lamps
Comment from Hotel Management
Mar 10, 2018 by Hemant Patel, Hotel Management
We apologize for the inconveniences and issues you experienced during your stay. We take your feedback very seriously and will make improvements accordingly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the money

Posted Mar 4, 2018
The staff were friendly and very nice. They assisted us when needed. The room was very nice and very clean. The continental breakfast area was nice and the food was good.
Comment from Hotel Management
Mar 10, 2018 by Hemant Patel, Hotel Management
Thank you for your feedback. We greatly appreciate it and hope to see you again sometime in the future!
2 out of 5
by A verified traveler

Posted Jan 11, 2018
There are many hotels in sight that seem to be the same quality for half the price. Thought it would be better because of the rating so that's why I spent more. I really don't care how the room is as long as it is clean. I don't think the sheets have been washed in month. My husband wouldn't even get under the sheets. Bad experience. Also they let people smoke in their rooms, yuck. There were at leat 10 cig burns on the side of the tub, a few on the floor and even one on the toilet seat.
Comment from Hotel Management
Mar 10, 2018 by Hemant Patel, Hotel Management
I apologize for the problems that you faced during the stay. Please keep in mind that is not a completely non-smoking property and that there are smoking rooms on site. We will work on improving the rooms based on the issues described. Thank you for your feedback.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 8, 2018 on Hotels
Average, room was missing remote for TV. But not a big deal. Reported in morning and they promptly supplied one for the room
Comment from Hotel Management
Mar 10, 2018 by Hemant Patel, Hotel Management
We are glad to hear that your stay was pretty good and glad to know that any problems experienced were corrected as soon as they were reported. Thank you for your feedback. We appreciate it.
2 out of 5
by Fred

Our stay

Posted Dec 7, 2017 on Hotels
The room itself was not very clean. Needs a total deep deep cleaning. Breakfast was missing eggs and bacon/sausages. Would not recommend this hotel.
Comment from Hotel Management
Dec 22, 2017
I am sorry to hear that you had an unpleasant stay. We will take into consideration your feedback and make improvements. Please consider that our breakfast is only continental, not a hot breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Posted Nov 19, 2017
Tv never worked the picture was blurry in and out couldn’t watch Tv..The room was clean .
Comment from Hotel Management
Dec 22, 2017 by Hemant Patel, Hotel Management
We apologize for the TV problem during your stay. Always report these issues to the front desk so they can be fixed immediately. Thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis TN

Nice clean hotel.

Posted Oct 9, 2017
I was pleased with this hotel. It was a nice clean hotel with easy access to the major highway.
Comment from Hotel Management
Oct 9, 2017 by Hemant Patel, General Manager, Hotel Management
Thank you for your feedback! We hope to see you again soon!