Ratings based on 221 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great breakfast

Posted Nov 7, 2017
Pros: Comfortable room and breakfast.
The hotel was very clean and comfortable. The staff was very obliging. We had already booked one night about three months prior to our stay but decided at the last minute to come in a day early. We figured it would be best to stay at the same hotel, even though when I called I was told that we would have to switch rooms. We guessed it was due to scheduling and they already had us scheduled for a particular room already. Upon checkout the next morning (after our impromptu night's stay), I told the front desk that we would be checking back in shortly...that's when they said we could just keep the same room and not have to worry about moving rooms, only recalculating our keys for the room. It was very nice of them to do that. And the breakfast was awesome! They had sausage, biscuits and gravy, eggs, waffles, etc. Just like you would get at any other hotel but for some reason, it was more delicious the two mornings we were there.
2 out of 5
by A verified traveler from Texas

THIS HOTEL NEEDS A COMPLETE MAKEOVER!

Posted Nov 6, 2017
Pros: THE LOCATION!
Cons: I think that someone from the Best Western Corporation needs to make a visit and assign someone to really OVERSEE the house keeping area of this hotel
Location: It was close to the wedding that my husband and I were attending!
The lady at the front desk was pleasant and did her job. The room once you opened the door had an odor like a pet had been in the room. In the future I will be requesting hotels that do not allow pets because pet owners have different habits when it comes to their animal. The room was musty and had some mold on the ceilings in certain spots. Paint does not always cover up everything. There was mold on the bathroom door along the side and bottom of where the mirror was on the door. I wiped it down a little to see if it would come off if someone just gave it a try. The iron board was a hot mess and needed to be thrown in the trash it was filthy and had trash on the floor behind it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Nice and comfortable beds and the room was very clean. Breakfast in the lobby was delicious.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lake Conroe

Nice clean room at an affordable rate

Posted Oct 16, 2017
Pros: Comfortable bed, nice TV with expanded channels, clean pool, warm breakfast....
Cons: The room seemed humid and musty. I think it was the A/C system.
Location: Enjoyed several local restaurants including 7 Leguas, The Cozy Grape in Montgomery and Buldogies.
The hotel was conveniently located across from Lake Conroe.
1 out of 5
by Chris from Liberty, Tx

Not great

Posted Oct 1, 2017 on Hotels
The room felt humid, the bed was hard, the drive to pull in is hard to find in the dark because it's not lit up very well, the breakfast was bad except for the waffles. We told the manager of the hotel there was a yellow jacket nest in the outside hallway and he said he would take care of it, he never did. It's in a good location so it was convient going to restraunts. I really like Best Western, one of my favorite hotels is one, but I wouldn't stay here again.
2 out of 5
by A verified traveler from Houston, TX

very minimal

Posted Sep 29, 2017
Pros: Location
Cons: Yes!
Location: B-52 brewery
Right across from Lake Conroe. Room was okay, but Tub was slow draining The AC came and went Breakfast was not good No gym
4 out of 5
by James

This traveler left a rating score only Posted Sep 18, 2017 on Hotels
5 out of 5
by chris

This traveler left a rating score only Posted Sep 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Pretty standard hotel

Posted Sep 11, 2017
Pros: waffles/breakfast
Cons: Coffee & Pillows
Location: You can go to the lake, but I only stayed at the hotel to go to a wedding close by.
Love the waffles/breakfast in the morning except the coffee tasted like water. The room was nice, though I am not really a square pillow person. The air conditioner works great. The bathroom was nice and clean.You get a nice view of the lake across the street. I would stay there again.
3 out of 5
by A verified traveler

Average

Posted Aug 25, 2017 on Hotels
Average place.