Ratings based on 80 Verified Reviews

3.1 out of 5
59% of guests recommend
3.1 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montgemry,AL

Posted Jan 11, 2017
Pros: Location and cleanliness of room.
Cons: Perfect
Location: Plenty of stores and close to mall.
The staff was very friendly. My room was clean and well kept. Overall I had a very nice 👍 stay.
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am more than pleased to read how well you enjoyed staying at our hotel and that you received excellent service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Nice and cheap

Posted Dec 28, 2016
Great for price offered! Clean and VERY nice staff
Comment from Hotel Management
Jan 10, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad to see you enjoyed our staff, the cleanliness of your room, and the affordable price. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3 out of 5
by A verified traveler from Huntsville

Convenient location.

Posted Dec 10, 2016
Pros: Location
Cons: Updating rooms, better bed.
Location: Several restaurants were nearby and close to major roadways.
Check in was delayed for an hour. Staff was "out on the property" and no one in the office. Staff were pleasant and accommodating. Room clean but needed updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for working trip.

Posted Dec 10, 2016
Cons: Should bring fresh towels everyday even if room is not being cleaned.
Hotel over all was nice. Exhaust fan in bathroom was not working but other than that it was as expected.
Comment from Hotel Management
Dec 20, 2016 by Manager, Hotel Management
Thank you for sharing your experience. It is great to see you had a pleasant stay during your trip. Also, our maintenance engineer has fixed the issue with the fan in the bathroom. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016
Everything is awesome, awesome, awesome awesome ...
Comment from Hotel Management
Dec 26, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad you had a pleasant experience at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
2 out of 5
by A verified traveler from Montgomery

Need to clean better

Posted Dec 9, 2016
Dirty socks left in bathroom & you all have bed bugs...
4 out of 5
Recommended
for Everyone
by A verified traveler from alabama

very nice

Posted Dec 7, 2016
Pros: I liked the location and the spacious parking.
Cons: keep doing what you're doing
Location: Its close to nice eating places and gas station.
I go there every week to stay since it is close to my job and very convienent for me. The staff is wonderful.
Comment from Hotel Management
Dec 20, 2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is great to see you enjoyed our location, parking, and staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
1 out of 5
by A verified traveler from US

Not a good stay

Posted Nov 29, 2016
My experience was the worse, dirty room iron didn't work, they wouldn't extend my stay so they kicked me out the room. Toilet nasty with mold nasty. Really wasn't a great experience for me and my out of town friend. I could of stay at another hotel if it was going to be that bad of an experience.
2 out of 5
by A verified traveler from US

Hotel deserves an upgrade

Posted Nov 28, 2016
Hotel staff was very friendly and accommodating. Bedding and carpet needs to be replaced. Room was not clean...trash under beds. Sheets and blankets were not clean. Since most hotels were booked, I used disinfectant and purchased bedding for our stay. Room was not cleaned daily by staff. Clean towels were provided only upon request.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

It was so nice for what I paid for

Posted Nov 17, 2016
Pros: Clean, and quite and close to the interstate and places to eat
The clerk was so helpful and nice. I was tired and wanted go to sleep. I made reservations online and I was checked in in no time
Comment from Hotel Management
Nov 28, 2016 by Manager, Hotel Management
Thank you for sharing your experience. I am pleased to see you were well accommodated by our staff and that you favored the clean accommodations. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.