It was nice overall! Lobby is beautiful, the rooms were clean, but the bathrooms were a little dated! The elevator sounds very scary to ride in and I prayed each time I had to use it. The pool is big and the gym equipment is great. The Ethnic Receptionist was so kind and welcoming, but the older lady was not so friendly over the phone. She may need to be retrained on her Customer Service skills and work on being a little more polite.