Ratings based on 106 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

G.M. was awesome!

Posted Dec 7, 2016
The GM went above and beyond to accommodate my stay. I had a booking/cancelation issue that she took care of. Wonderful stay, thanks again! Mr. Allen
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2016 on Hotels
5 out of 5
by A verified traveler

Clean, convenient with an excellent breakfast!

Posted Oct 22, 2016 on Hotels
Clean, updated accommodations with a friendly staff. Probably the best breakfast I've had at a hotel in quite some time!
1 out of 5
by A verified traveler

Dirty and lacks customer service

Posted Oct 17, 2016 on Hotels
We travel a lot and always try to stay at a Hampton. We generally have a comfortable, clean experience, which is all we are looking for in a hotel since we aren't there much longer than to sleep. This was the worst Hampton experience we have ever encountered. We arrived around 9 p.m. to check into our room. The front desk attendant was very courteous, but there was a man (who seemed to be thee hotel manager or the maintenance manager) who was milling all around behind the front desk area in his Alabama pajamas. It was really odd and gave us a different kind of first impression than we are accustomed to at a Hampton. We hauled our luggage up to our room and unpacked. I was disgusted when I made my way to the bathroom and realized it had not been cleaned AT ALL. There was hair, soap and toothpaste residue on the counter. Hair in the sink and all around the toilet seat and floor. I phoned the front desk and asked for a different room but was told they were sold out. They volunteered to send someone up to clean the bathroom, but it had been obvious at check-in that the front desk attendant and the man in pajamas were the only two employees on site so I declined and cleaned the bathroom as well as I could myself. I intended to speak to the hotel manager at check-out, but there was no one around the front desk except for pajama man (who was then dressed). He was not at all helpful and kept saying someone would be right with us but that was never the case so we left
5 out of 5
by A verified traveler

Excellent Stay

Posted Oct 1, 2016 on Hotels
Clean room with nice furniture. Excellent service and good buffet breakfast.
5 out of 5
by A verified traveler

Great property and staff!

Posted Sep 27, 2016 on Hotels
Stopped here on the way to the beach. Welcoming, friendly staff. Clean. Quiet. Front desk gave us great dining options:). (We chose the Bbq! Best bbq we have had). Next door to a Starbucks:)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
clean room and wonderful beds
5 out of 5
by A verified traveler

Great For an Overnight Stay

Posted Sep 19, 2016 on Hotels
Very clean; comfortable bed; nice for an overnight stay in a safe part of town
5 out of 5
by A verified traveler from Alabama

Hampton Inn Prattville

Posted Sep 5, 2016 on Hotels
Friendly staff. Extremely helpful. Very clean. Excellent complimentary breakfast.