Dear Cathryn,Thank you for taking the time to complete our guest survey. We appreciate your comments and suggestions regarding the cleanliness and comfortability of our Red Roof Inn Prattville. Issues you've described regarding noise disruptions from guests is regrettable. We thank you for bringing this to our attention because feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to improve your impression of our Red Roof Inn.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Pamela, We at the RED ROOF INN PRATTVILLE appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Regina,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PRATTVILLE. You indicated that lack of cleanliness and the toilet that did not work hindered your experience. Our team at Red Roof is committed to satisfying our guests, so your feedback will be taken very seriously, and rest assured that we will try to prevent any future occurrence. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for the feedback provided. All the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Kirk,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PRATTVILLE. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Wanda,Thank you for taking the time to tell us about your stay at the Red Roof Inn Prattville. I was thrilled to see you enjoyed the comfortability of the beds and you were pleased with the cleanliness of the room. However, it's truly disheartening to see you highlight that the condition of the bathtub, the lack of luggage racks and the other issues which hindered your stay. We are very sorry for your experience. I can assure you that I have brought your feedback about the missing amenities and the other concerns you listed to management's attention in an effort to address the issues. Nevertheless, at Red Roof we appreciate your feedback as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Douglas. The staff and I at the Red Roof Inn Prattville appreciate your 4/5 score following your stay. I am happy that our close proximity to the freeway pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Red Roof Management

Hello Ashley,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PRATTVILLE. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Amy,Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PRATTVILLE regarding the convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello John, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Prattville. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you had regarding the reservation and the remote, prompting your 2/5 score. Please accept our sincerest apologies for the impact this had on your stay with us. Comments like your is not taken lightly and the Red Roof team will be reviewing your concerns in an effort to ensure no other guest experience this.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Randy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRATTVILLE and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

Hello Damali,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRATTVILLE and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Donald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRATTVILLE and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Takya,Your review of the Red Roof Inn Prattville was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,Red Roof Management

Hello Amanda,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Prattville and I appreciate your 610 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Tim, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRATTVILLE and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Nikki, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRATTVILLE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Kristy,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Prattville. I'm so glad you were pleased with our very nice staff and the cleanliness of the hotel, prompting your 10/10 score. Nevertheless, at Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Thank you, Ryan, for taking the time to complete our online survey regarding your recent stay at the Red Roof Inn Prattville. I am pleased to hear that everything was fine; except for the firmness of the beds. At Red Roof, your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you, Walter, for taking the time to write a review of your stay at the Red Roof Inn Prattville. It upsets me to know we let you down prompting a 1/5 score. You indicated that you were unsatisfied with the distance to the stairs. Please accept our sincerest apologies for any inconvenience caused.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Kim,Thank you for taking the time to tell us about your stay at the Red Roof Inn Prattville. We appreciate your 3/5 score. Please accept our sincerest apologies for any inconvenience caused by the situation you described regarding the location of the room. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Brenda,Thank you for taking the time to tell us about your stay at the Red Roof Inn Prattville. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. The situation you described regarding the broken latch, the uncleanliness of the bathtub and the other concerns you mentioned is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I have shared your feedback with management in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Thank you for the feedback.

Thank you, Mark, for taking a moment to complete our survey. The staff at the Red Roof Inn Prattville and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

THANK YOU FOR YOUR FEEDBACK.

Dear Rhonda,We are sorry to hear your recent experience at the Red Roof Inn Prattville did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Leah,Thank you for being our guest at the Red Roof Inn Prattville. I sincerely apologize that your stay didn't meet your expectation, prompting your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Anne,Thank you for being our guest at the Red Roof Inn Prattville. I sincerely apologize that your stay didn't meet your expectation, prompting your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Marshall,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Prattville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

THANK FOR YOUR FEEDBACK.

Dear Rebecca,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Prattville. I'm so happy to see you mention that everything was just fine, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will take your comments regarding a new mattress into consideration to make changes to provide you with a better stay.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Joseph, We appreciate your comments regarding your recent stay at the Red Roof Inn Prattville. I am disappointed that your experience did not meet your expectations. You indicated the sheet was unclean and there was possible sign of burn marks, prompting your 4/10 score. Please accept our sincerest apologies for the impact this had on your stay. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

PLEASE ACCEPT OUR APOLOGY FOR ANY INCONVENIENCE YOU HAD DURING YOUR STAY.

Thank you for your feedback.

Thank you for your feedback.

SORRY FOR THE TROUBLE YOOU HAD DURING YOUR STAY,WE WILL MAKE SURE THIS DOES NOT HAPPEN AGAIN.

Hi Ronnie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Prattville. We appreciate your positive rating and are happy to hear you had a great encounter with our very helpful front desk staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Bethany,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Prattville and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

please accept our apology for the inconeniece yo had during your stay.

Please accept our apology for any inconvenience you had during your stay.

Hello Tara,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Prattville. I'm disappointed to see that your stay was less than ideal that prompted a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

Please accept our apology for any inconvenience you had during yoour stay.

Hello Steve, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PRATTVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Bonnie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Prattville. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding scrapped bathtub, broken ice machine and the other concerns. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,ChirellRediresponse Specialist

Dear Brett,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Prattville. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our stay being good and you having no issues. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediresponse Specialist

Please accept our apology for the inconvenience you had during your stay.

Thank you for your your feed back.

Thnak you for your feed back.

Dear Debral, We are sorry to hear your recent experience at the Red Roof Inn Prattville. I am happy to read that you loved the cleanliness and comfort of our beds. The situation you described regarding the possible uncleanliness of the towels is truly regrettable. Comments like your is not taken lightly and the team will be reviewing your concern in an effort to ensure no other guest experience this. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRediResponse Specialist

Dear Jeri,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Prattville. I'm so glad we earned your 4/5 score. I was thrilled to see you were pleased with our hotel being close to the bass pro shop. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist