Ratings based on 279 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Northern Alabama

Unpleasant Smell

Posted Oct 25, 2017
Pros: I liked this hotel up till now due to location and affordability, combined with all the features I like in a hotel room (separate bathroom).
Cons: Stained room and hallway carpeting needs to be replaced.
Room 304 had an unpleasant odor, (smelled somewhat like urine)
Comment from Hotel Management
Nov 17, 2017 by guest relations, Hotel Management
Good Morning Mr Alexander We are sorry we will fix the issue you experienced . Thanks for letting us know Guest relations
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy access off interstate

Posted Oct 9, 2017
Pros: Price
Cons: Upgrade on hallway carpet, light fixture in bathroom didn't work.
When getting off elevator upon arrival, hallway was hot and humid with unpleasant odor. Very large cracked tile also near elevator exit on 2nd floor. Bed was comfortable but AC not temperature controlled, it either ran all the time or you turned if off.
Comment from Hotel Management
Nov 17, 2017 by guest relations, Hotel Management
Good Morning Mr Alexander We are sorry we will fix the issue you experienced . Thanks for letting us know Guest relations
5 out of 5
Recommended
for Everyone
by A verified traveler from Destin, fla

Family wedding

Posted Oct 9, 2017
Conveniently located to restaurants, mall, church, interstate. Great rates. The place was very clean, nice rooms, comfy beds, very roomy, quite. Breakfast was also very good.
Comment from Hotel Management
Nov 5, 2017 by GUEST RELATION MANAGER, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from N. Mississipi

Save some money on good side of town

Posted Oct 2, 2017
Pros: Location and price through expedia.
Cons: good carpet cleaning and breakfast improvements
We are from Montgomery originally. Moved and came back for football game. Booked for price via expedia. Should get refund bc expedia put out a better price day before stay. That makes me happy if they follow through. Patterned carpets still need to be cleaned. Both in halls and stairs. Staff very friendly and good to work with. Granite in bathrooms, less expensive furnishings in rooms. Some lamps bases showed signs of rust in our room. Odor control/musty could be better in room. Bed very comfortable. Upholstered chair could use some cleaning. Breakfast we ate consisted of coffee and a yogurt. Other items just not appealing (thin floppy bacon, pasteurized eggs) but typical offerings of hotels.
Comment from Hotel Management
Nov 17, 2017 by guest relations, Hotel Management
Good Morning Mr Alexander We are sorry we will fix the issue you experienced . Thanks for letting us know Guest relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
We were there during the hurricane. Everyone and everything was great.
Comment from Hotel Management
Nov 5, 2017 by GUEST RELATION MANAGER, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
It was fairly clean. I did find a bug in the room. The staff was nice. The breakfast was excellent.
Comment from Hotel Management
Nov 5, 2017 by Guest relation manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Nov 5, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by Mary Dianne

This traveler left a rating score only Posted Aug 30, 2017 on Hotels
3 out of 5
by Brian

it was defiantly Saturday night.

Posted Aug 14, 2017 on Hotels
elevator and 3rd floor had distinct smell of marijuana late into the night
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 26, 2017 on Hotels