BBQ/picnic area

Reviews of Wingate by Wyndham - Montgomery

2.5 out of 5
Wingate by Wyndham - Montgomery
2060 Eastern Blvd., Montgomery, AL

Reviews

8.0

Very Good

Rating 10 - Excellent. 424 out of 1005 reviews" "
Rating 8 - Good. 306 out of 1005 reviews" "
Rating 6 - Okay. 133 out of 1005 reviews" "
Rating 4 - Poor. 76 out of 1005 reviews" "
Rating 2 - Terrible. 66 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay here. The bed was so comfortable I think I slept better than I ever have in a hotel.
Stayed 1 night in Mar 2024
Response from Mike on Mar 18, 2024
Hello Leigh,Thank you for your stay with us and for taking the time to share your review! We are very happy to hear that you enjoyed your stay and that you were able to rest well while you were here. We look forward to seeing you again in the future and we always wish you safe and happy travels!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mike on Mar 14, 2024
Hello Timothy,Thank you for your stay and for taking the time to share your review! We are very happy that you enjoyed your stay with us. We look forward to seeing you again when you are back in our area, and we always wish you safe and happy travels!

8/10 Good

Tracy, Birmingham

Traveled with family
Property was well maintained and breakfast was delicious! Staff were very courteous l!
Stayed 1 night in Mar 2024
Response from Mike on Mar 11, 2024
Hello Tracy,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that the breakfast was to your liking. I will pass along your comments to our staff & I know they will be pleased to know they made you feel welcome. We look forward to seeing you in the future and we always wish you safe and happy travels!

8/10 Good

Bethany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is older and badly in need of some TLC.
Stayed 2 nights in Feb 2024
Response from Mike on Mar 8, 2024
Hello Bethany,Thank you for your stay with us and for taking the time to share your review! We always appreciate our guests giving us feedback to help us know where we need to improve! We hope to see you again the next time you are in our area, and we always wish you safe and happy travels!

10/10 Excellent

Chantel

Stayed 2 nights in Feb 2024
Response from Mike on Mar 21, 2024
Hello Chantel,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again when you are back in our area. As always, we wish you safe and happy travels!

10/10 Excellent

PHILLIP

Stayed 1 night in Feb 2024
Response from Mike on Feb 26, 2024
Hello Phillip,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and that everything met your expectations! We look forward to seeing you in the future and we always wish you safe and happy travels!

8/10 Good

Maria

Business traveler, Traveled with family
Overall good hotel. The beds were very springy and hard. Breakfast was good.
Stayed 2 nights in Feb 2024
Response from Mike on Feb 12, 2024
Hello Maria,Thank you for your stay with us and for taking the time to share your review! We are pleased to hear that you enjoyed your stay and we do apologize that the bed wasn't comfortable. We would have gladly moved you to a different room had we known this while you were with us! We look forward to seeing you in the future and we always wish you safe and happy travels!

10/10 Excellent

HOLLY, Tuscaloosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could use a little updating, painting, etc.
Stayed 2 nights in Feb 2024
Response from Mike on Feb 6, 2024
Hello Holly,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again the next time you are in our area. As always we wish you safe and happy travels!

2/10 Terrible

Jule

Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Mike on Feb 6, 2024
Hello Jule,Thank you for your stay with us and for taking the time to share your review! We are saddened that you did not enjoy your stay with us and wish that you had made us aware of the issues that kept you from having a good stay. We always wish you safe and happy travels!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Clean rooms! Common areas and hallways show some wear and could use a little updating but over all a nice hotel. The staff were all very nice while we were there. With that said, about 45 minutes after we checked out I realized that I left my wedding rings in the room. We were on the way to UAB for a medical appointment with my Mom and couldn't immediately turn around. I called the front desk and spoke to Jin who was fabulous and immediately went to the room to retrieved my rings and kept them safe until I could return the next day to get them. Talk about excellent customer service! Thank you to Jin and to Wingate for having such awesome employees!!
Stayed 1 night in Jan 2024
Response from Mike on Jan 27, 2024
Hello Deborah,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that Ms. Jin was able to secure your rings until you could return for them! I will share your comments with her & I know she will appreciate you recognizing her. We look forward to seeing you agian in the future and we always wish you safe and happy travels!

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on Jan 23, 2024
Hello Ronald,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we do look forward to seeing you again when you are back in our area. As always, we wish you safe and happy travels in the future!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mike on Jan 22, 2024
Hello George,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and we look forward to seeing you again in the future. As always, we always wish you safe and happy travels!

8/10 Good

Gayle

Older hotel but clean and comfortable. Staff was very friendly and we were very comfortable. Location was great for quick hops to the city center and also a pleasant walk to the museum of fine art.
Stayed 2 nights in Jan 2024
Response from Mike on Jan 13, 2024
Hello Gayle,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and that our location was convenient for you. We look forward to seeing you again in the future and we always wish you safe and happy travels!

6/10 Okay

Machelle

Stayed 1 night in Dec 2023
Response from Mike on Dec 24, 2023
Hello Machelle,Thank you for your stay with us and for taking the time to share your review. We are saddened to see that you did not enjoy your stay as much as we wish you had. Please feel free to reach out to us concerning the areas of your stay where we could have done a better job. We hope to see you again in the future and we always wish you safe and happy travels!

8/10 Good

Winfred

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mike on Feb 7, 2024
Hello Winfred,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay with us and we look forward to seeing you again in the future. As always we wish you safe and happy travels!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near the interstate , shopping and dining close by
Response from Mike on Dec 11, 2023
Hello Thomas,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that our location was convenient for you. We look forward to seeing you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Dec 2023
Response from Mike on Dec 11, 2023
Hello Thomas,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that everything was good for you. We look forward to seeing you again and we always wish you safe and happy travels!

10/10 Excellent

A

Business traveler
Quiet and clean
Stayed 1 night in Nov 2023
Response from Mike on Dec 1, 2023
Hello,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again in the future. As always, we wish you safe and happy travels!

10/10 Excellent

Kyungtar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, easy parking, good staff
Stayed 1 night in Nov 2023
Response from Mike on Nov 30, 2023
Hello Kyungtar,Thank you for your stay with us and for taking the time to share your review! We are very pleased to hear that you enjoyed your stay with us. I will pass along your comments to our staff and I know they will be happy to hear that they helped you have a great stay! We look forward to seeing you again when you are in our area, and we always wish you safe and happy travels!!!

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my hotel of choice. My family and I have been staying at this hotel for the last eight years. each time we come home this is our first choice.
Stayed 2 nights in Nov 2023
Response from Mike on Nov 28, 2023
Hello Harvey,Thank you for your stay with us and for taking the time to share your review! It is always a pleasure to see you and your family every time you visit! We are very thankful that you all have selected us as your place to stay when you are in our area! We look forward to seeing you next time and we always wish you safe and happy travels!

6/10 Okay

Vincent

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly, however the bed linens looked soiled prior to my arrival. The room I had could use some painting and the ceiling looked as if it had a water stain on it. Otherwise, a good stay.
Stayed 1 night in Nov 2023
Response from Mike on Nov 28, 2023
Hello Vincent,Thank you for your stay with us and for taking the time to share your review! While we are pleased to hear that our staff made you feel welcome, we do apologize for the issue with the bed linens. I am looking to find which housekeeper cleaned the room prior to your arrival, as well as who inspected it so that this can be brought to their attention and discussed with each of them! We do hope to see you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Alisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how friendly the staff was and the ease of checking in and out.
Stayed 3 nights in Nov 2023
Response from Mike on Nov 28, 2023
Hello Alisa,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that our staff made you feel welcome. I will pass along your comments to each of them and I am sure they will be pleased to know they helped you have a great stay! We look forward to seeing you in the future and we always wish you safe and happy travels!

4/10 Poor

Alfred

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very outdated, stains in hall carpets. Bathtub was black on the floor. Left early just not satisfied
Stayed 2 nights in Nov 2023
Response from Mike on Nov 22, 2023
Hello Alfred,Thank you for your stay and for taking the time to share your review! We do apologize that you did not enjoy your stay! We wish that we had been made aware of the issues so that we could have moved you to a different room or that we would have had an opportunity to find a resolution. We are looking to see who cleaned and inspected the room you were in so that we can address these issues with them so that we can better serve our guests in the future. We do wish you safe and happy travels in the future!

10/10 Excellent

JoAnn

Traveled with group, Business traveler
Breakfast
Stayed 3 nights in Nov 2023
Response from Mike on Nov 22, 2023
Hello JoAnn,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed your stay and that our breakfast was pleasing to you. We look forward to seeing you again when you are back in our area, and we always wish you safe and happy travels!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful, beautiful room, very comfortable and I had everything I could need!
Stayed 2 nights in Nov 2023
Response from Mike on Nov 22, 2023
Hello,Thank you for your stay with us and for taking the time to share your review! We are extremely happy that you enjoyed your stay and that everything met your expectations. We do look forward to seeing you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Davisa

Liked: Cleanliness, staff & service, property conditions & facilities
This property was right off of a strip with many restaurants and shops! The staff was friendly. The facility was clean. We had a great travel-ball stay!
Stayed 1 night in Nov 2023
Response from Mike on Nov 22, 2023
Hello Davisa,Thank you for your stay with us and for taking the time to share your review! We are vey happy that you enjoyed your stay and that everything went well while you were with us! We look forward to seeing you again the next time you are in our area and we always wish you safe and happy travels!

8/10 Good

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Would stay again.
Stayed 1 night in Nov 2023
Response from Mike on Nov 22, 2023
Hello Don,Thank you for your stay and for taking the time to share your review! We are very pleased to learn that you enjoyed your stay and that you would return in the future. We do look forward to seeing you again when you are in our area and we always wish you safe and happy travels!

10/10 Excellent

Semone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mike on Nov 9, 2023
Hello Semone,Thank you for your stay with us and for taking the time to share your review! We are very pleased to learn that you enjoyed your stay and that everything was to your liking. We look forward to seeing you again when you are in our area and we always wish you safe and happy travels!

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is a little noisy being close to Eastern Blvd. However, it has a nice little pond in the back that is quite pleasant. The breakfast area is quite clean and bright with a decent breakfast buffet. The property is showing its age a bit. I clean when I enter a hotel room and this was OK. What I thought was a dirty area was actually rust on a light fixture. The microwave needed cleaning to use it which I did. Overall, this is a good rental - not great.
Stayed 1 night in Nov 2023
Response from Mike on Nov 9, 2023
Hello Rachel,Thank you for your stay with us and for taking the time to share your review! We are glad to hear that you enjoyed your stay & that you were able to relax at the pond. I do apologize for the issue with the microwave & I will be addressing this today with our housekeeping staff & the housekeeping inspector. We hope to see you again the next time you are in our area and we always wish you safe and happy travels!

8/10 Good

Jaepil

Stayed 1 night in Nov 2023
Response from Mike on Nov 28, 2023
Hello Jaepil,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again the next time you are in our area. As always, we wish you safe and happy travels!

8/10 Good

Climmie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet and clean. Friendly staff.
Stayed 2 nights in Nov 2023
Response from Mike on Nov 8, 2023
Hello Climmie,Thank you for your stay with us and for taking the time to share your review! We are very pleased to hear that you enjoyed your stay. We look forward to seeing you again the next time you are in our area, and we always wish you safe and happy travels!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff and management were very helpful. The front breakfast area was very clean. I had a large group with me and the management was very kind in allowing me to have my team eat their dinner in the large breakfast area...We will be returning next year.
Response from Mike on Nov 6, 2023
Hello David,Thank you for booking your group with us and for taking the time to share your review! We enjoyed having y'all with us and we are very happy that you all enjoyed your stay with us! We look forward to seeing you and your group again next year and we wish you safe and happy travels!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stopover traveling home and we found it very clean and comfortable. The king bed was great. There were lots of eating places close by
Stayed 1 night in Nov 2023
Response from Mike on Nov 6, 2023
Hello William,Thank you for your stay and for taking the time to share your review! We are very happy that you enjoyed your stay and that the bed was to your liking. We hope that you were able to sample the restaurants in our area because there are many very delicious ones near us! We look forward to seeing you in the future & we always wish you safe and happy travels!

10/10 Excellent

Carlette

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay, except for checkout being at 11
Stayed 1 night in Nov 2023
Response from Mike on Nov 6, 2023
Hello Carlette,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed your stay and we do apologize if the check out was to early for you. We do offer a 12:00 PM check out most days, just check with the front desk. We look forward to seeing you in the future and we always wish you safe and happy travels!

10/10 Excellent

Remona

Traveled with family
The breakfast bar was very clean and well stocked.
Stayed 1 night in Nov 2023
Response from Mike on Nov 6, 2023
Hello Remona,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed our breakfast bar during your stay and thank you for letting us know that our attendant was doing a good job! We look forward to seeing you again the next time you are in our area and we always wish you safe and happy travels!

8/10 Good

Rev. Terry

Stayed 1 night in Nov 2023
Response from Mike on Nov 23, 2023
Hello Rev. Terry,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and we look forward to seeing you again when you are back in our area. We always wish you safe and happy travels!

10/10 Excellent

Angela, N Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & excellent staff & service . Lots of Restaurants choices!!!
Stayed 5 nights in Oct 2023
Response from Mike on Nov 6, 2023
Hello Angela,Thank you for your stay with us and for taking the time to share your review! We are very happy that you enjoyed your stay and we appreciate you letting us know that our staff did a good job! We look forward to seeing you in the future and we always wish you safe and happy travels!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on Nov 6, 2023
Hello Rebecca,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you in the future. As always, we wish you safe and happy travels!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on Nov 8, 2023
Hello David,Thank you for your stay with us and for taking the time to share your review! We are very pleased to hear that you enjoyed your stay and that everything was to your liking. We look forward to seeing you again when you are in our area and we always wish you safe and happy travels!

8/10 Good

Conita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on Nov 8, 2023
Hello Conita,Thank you for your stay with us and for taking the time to share your review! We are happy to learn that you enjoyed your stay while you were with us. We look forward to seeing you again and we always wish you safe and happy travels!

10/10 Excellent

Christine

Stayed 2 nights in Oct 2023
Response from Mike on Nov 22, 2023
Hello Christine,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay while you were with us. We look forward to seeing you again in the future and we always wish you safe and happy travels!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on Nov 6, 2023
Hello Stacy,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again in the future. As always, we wish you safe and happy travels.

6/10 Okay

SARA

Disliked: Cleanliness, property conditions & facilities
REALLY??
The room was not clean. The bath room wash cloths and towels were clearly dirty. There was hair on the sheets and pillows. There was a brown stain on the comforter seen when you turn the bed down. The room air unit buttons were very sticky to the touch. The phone to reach the front desk did not work. I had to connect the TV cords myself because they were very loose to the point of NO reception. There was no light bulb in the lamp. The WiFi is way to slow for use. There was maybe 10 pieces of facial tissue in the bathroom and a fight between staff members took place on my floor near the elevators preventing me from leaving out to attend an event. The only saving grace was Wr were moved to a new room. But we did not use their washcloths or towels. We went to buy our own. We will bring our own things in future travels.
Stayed 2 nights in Oct 2023
Response from Mike on Nov 8, 2023
Hello Sara,Thank you for your stay with us and for taking the time to share your review! I apologize that we let you down and that there were issues with your room! We pride ourselves on our customer service, which includes our rooms. I have spoken to our maintenance personnel, our housekeeping staff & our housekeeping inspector about your comments concerning the condition of your room when you arrived. We do appreciate reviews which inform us of areas which need improvement because we use these for training and information. We do hope to see you again in the future so we can show you that this is not our normal customer service! We also wish you safe and happy travels in the future!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Mike on Oct 29, 2023
Hello,We have reviewed your reservation & we see that the reservation was a no show, which means no one checked into the reservation. We are not sure if you have us confused with another property with you score since you did not actually stay with us. We will be glad to discuss this if you would like to give us a call!

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Mike on Oct 27, 2023
Hello Erik, Thank you for your stay with us and for taking the time to share your review! We are pleased that you enjoyed your stay and we hope to see you again the next time you are in our area. As always, we wish you safe and happy travels!

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly but clearly over worked and under paid.
Response from Mike on Oct 25, 2023
Hello Eric,Thank you for your stay with us and for taking the time to share your review! We are glad to hear that you found our staff to be friendly and helpful while you were here. We hope to see you again when you are in our area and we always wish you safe and happy travels.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not Bad but Not Great
Staff was friendly and helpful. The smell was awful...turned me off immediately. Furniture looked like it came from a cheap motel. Light fixtures were dusty, old and grimy. Bed was probably the only nice, upgraded item in the room. The room served its purpose for a late booking I guess. Not an awful stay, just more of a motel feel. Expected it to be more appealing like the one in Tupelo.
Stayed 2 nights in Oct 2023
Response from Mike on Nov 6, 2023
Hello,Thank you for your stay and for taking the time to share your review! We do apologize that your room did not meet your expectations! We wish you had made us aware of this during your stay so that we would have been able to move you to a different room or we could have tried to resolve the issues while you were here. We do wish you safe and happy travels in the future!

10/10 Excellent

Morris

Stayed 1 night in Oct 2023
Response from Mike on Nov 12, 2023
Hello Morris,Thank you for your stay with us and for taking the time to share your review! We are very pleased to see that you enjoyed your stay and that everything was to your liking! We look forward to seeing you again in the future and we always wish you safe and happy travels!

8/10 Good

Connie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Mike on Oct 25, 2023
Hello Connie,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and we look forward to seeing you again the next time you are in our area. As always, we wish you safe and happy travels!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and good staff
Stayed 1 night in Oct 2023
Response from Mike on Oct 26, 2023
Hello Susan,Thank you for your stay with us and for taking the time to share your review! We are very pleased that you enjoyed your stay and that our staff was helpful while you were with us. We look forward to seeing you again the next time you are in our area and we always wish you safe and happy travels!