Posted Dec 1, 2016
The staff are always inside their room, we always have to call them. The reception desk is always empty.
When it was our second night we asked for a towel and the staff accused us that we already took towels in the front entrance. Why would we even have interest in their not so soft towel. And when we asked for hot water for a drink, the staff repeated our request as if waiting for us to say "don't bother to make some for us", as he said he still have to heat it up. We left and we didn't even see any staff, when you check in, they will tell you to drop off your keys in the box before you leave. Can you imagine, we stayed for 3 days 2 nights and we just saw them when we called them for check in.