expedia
Photo gallery

Resorts World Catskills Casino

Star Rating
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
408 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Resorts World Catskills
    4 min walk
  • Popular Location
    Holiday Mountain Ski and Fun Park
    9 min drive
  • Restaurant
    Miss Monticello Diner
    8 min drive
  • Restaurant
    Fanatics
    8 min drive
  • Airport
    Monticello, NY (MSV-Sullivan County Intl.)
    12 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • Resort view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Suite, 2 Queen Beds

    Room Amenities

    • Resort view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Monticello

Located in Monticello, Resorts World Catskills Casino is near the airport and near a train station. Bethel Woods Center For The Arts and Forestburgh Playhouse are cultural highlights, and some of the area's landmarks include Bethel Woods and South Fallsburg Hebrew Association Synagogue.

What's nearby

  • Popular Location
    Resorts World Catskills - 4 min walk
  • Popular Location
    Holiday Mountain Ski and Fun Park - 9 min drive
  • Popular Location
    Monticello Casino and Raceway - 11 min drive
  • Popular Location
    Sullivan County Dramatic Workshop - Rivoli Theatre - 11 min drive
  • Popular Location
    Forestburgh Playhouse - 23 min drive

Getting around

  • Newburgh, NY (SWF-Stewart Intl.) - 51 min drive

Restaurants

  • RW Food Hall — 1 min walk
  • 24/7 Bistro — 1 min walk
  • Miss Monticello Diner — 8 min drive
  • Fanatics — 8 min drive
  • Liberty Diner — 19 min drive

About this property

Resorts World Catskills Casino

4.5-star luxury hotel, walk to Resorts World Catskills
6 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 6 bars/lounges, and a 24-hour fitness center are onsite. All 332 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, rainfall showerheads, and coffee makers.
Resorts World Catskills Casino offers 332 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In addition to a full-service spa, Resorts World Catskills Casino features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 6 restaurants. Guests can unwind with a drink at one of the hotel's 6 bars/lounges. Wireless Internet access is complimentary.
Event facilities measuring 27000 square feet (2508 square meters) include a conference center. This luxury hotel also offers a casino, spa services, and a terrace. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.
Resorts World Catskills Casino is a smoke-free property.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Crystal Life SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Policies

Check-in

Check-in between 4 PM - 4:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55 per night.
  • Cribs (infant beds) are available for USD 35 per night.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

Discover
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 5.0 percent city/local tax will be charged
  • Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping
  • Additional inclusions
  • WiFi access (may be limited)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Airport shuttle fee: USD 300.00 per vehicle (one-way)
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 35 per night
  • Rollaway bed fee: USD 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 7 AM to 10 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Resorts World Catskills Casino Hotel Monticello
  • Resorts World Catskills Casino Hotel
  • Resorts World Catskills Casino Hotel Monticello
  • Resorts World Catskills Casino Hotel
  • Resorts World Catskills Casino Monticello
  • Hotel Resorts World Catskills Casino Monticello
  • Monticello Resorts World Catskills Casino Hotel
  • Hotel Resorts World Catskills Casino
  • Resorts World Catskills Casino
  • Resorts World Catskills Casino Hotel
  • Resorts World Catskills Casino Monticello
  • Resorts World Catskills Casino Hotel Monticello

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: USD 15 per day
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 4 AM–1:00 PM: USD 10-25 per person
  • 6 restaurants
  • 6 bars/lounges

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Scooter/moped rentals

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 15 meeting rooms
  • Conference center (27000 square feet of space)

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • 150 casino gaming tables
  • 1600 casino slot machines
  • 6 casino VIP rooms
  • Casino (100000 square feet of space)
  • Casino sportsbook
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Nearby things to do

Activities

  • Casino
  • Cave exploring
  • Health/beauty spa
  • Hiking/biking trails
  • Horse riding
  • Hunting
  • Indoor pool access
  • Mountain biking
  • Mountain climbing
  • Rock climbing
  • Ski area
  • Ski lifts
  • Ski runs
  • Skiing
  • Skydiving
  • Theme parks
  • Winery tours
  • Ziplining

Where to eat

  • RW Food Hall – Serves lunch, dinner, and light fare daily.
  • 24/7 Bistro – Restaurant with a bar offering American cuisine. Serves breakfast, brunch, and lunch daily. Open 24 hours. Kids' menu available.
  • Cellaio – Steakhouse with a bar offering Italian cuisine. Serves dinner on select days. Reservations required.
  • Good Friends – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Dos Gatos – Café offering Mexican cuisine. Serves lunch, dinner, and light fare daily.
4.2

Very Good

5 - Excellent
215
4 - Good
106
3 - Okay
46
2 - Mediocre
17
1 - Poor
24
4.6
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.6
Property condition

5/5 Excellent

    Stayed 1 night in Nov 2019

    1/5

    • Liked: Property conditions & facilities
    • Disliked: Staff & service

    Beautiful hotel with very poor customer service! The staff and the management team need to take a lesson or two in business relations and customer service! After waiting an hour to check in, I was told by the manager on call that I was “lucky, I didn’t have to wait to get the keys to my room like some other people “ really, instead of apologize he was rude and condescending just like the rest of the staff! Totally unacceptable!

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Smoke free was fantastic. Staff seemed inexperienced in food/bar.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    My fiancé and I went to celebrate our anniversary for a quick weekday getaway. This hotel and casino was very relaxing. Our room was clean, the bathroom was amazing, and we had a good time. Our only drawback was that it’s in the middle of nowhere. All of the attractions were about an hour away from us, so we just stayed at the resort and played in the casino. We will definitely return soon.

    Stayed 2 nights in Oct 2019

    4/5 Good

      Stayed 2 nights in Oct 2019

      Tell us how we can improve our site