Lobby

Reviews of Hôtel Littéraire Marcel Aymé, BW Premier Collection

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 275 reviews" "
Rating 8 - Good. 73 out of 275 reviews" "
Rating 6 - Okay. 9 out of 275 reviews" "
Rating 4 - Poor. 9 out of 275 reviews" "
Rating 2 - Terrible. 4 out of 275 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

MARIA

Traveled with family
The hotel was in a good area and the staff was sweet however we had an issue for about 3 days straight where the cleaning people would pick up our dirty towels from the floor and just hang them back up instead of replacing them, finally on the third day the staff gave notice to the cleaning people and finally replaced the towels
Stayed 7 nights in Mar 2024
Response from Sandrine L. / manager on Mar 25, 2024
Dear Maria, thank you for taking the time to share your experience at our hotel. We are delighted to have participated in the success of your stay: thank you for highlighting the kindness of the staff and the ideal location of the hotel. I am sorry to learn of the problem encountered with room service: I am very surprised because the housekeepers are used to working with us and are very familiar with the room cleaning protocol. Rest assured that I will do what is necessary to ensure that this does not happen again.I hope that we will have the pleasure of welcoming you during a future stay in Paris: you will always be welcome

10/10 Excellent

Shani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favourite place to be stay
Stayed 1 night in Mar 2024
Response from Hanafi on Mar 23, 2024
Good evening,We thank you for leaving a favorable review.We will welcome you whenever you want with pleasure.Best regardsHanafi

10/10 Excellent

Shani Aina

Traveled with family
Liked: Amenities
I had a fantastic experience. I will definitely stay there again the next time I’m in Paris for sure! Loved it
Stayed 5 nights in Mar 2024
Response from Hanafi on Mar 23, 2024
Good evening,We thank you for leaving a favorable review.We will welcome you whenever you want with pleasure.Best regardsHanafi

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique boutique hotel. Beautiful area to explore - Montmartre is "colorful," but always felt safe with my 2 older teens. Pretty far from the traditional tourist attractions, but definitely worth considering
Stayed 3 nights in Mar 2024
Response from Hanafi on Mar 17, 2024
Good morning,We are delighted that your stay went so well.We would be delighted to welcome you again to our Hotel.We wish you a great day.Best regardsHanafi

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and very friendly helpful staff
Stayed 2 nights in Mar 2024
Response from Hanafi on Mar 17, 2024
Good morning,We are delighted that your stay went so well.We would be delighted to welcome you again to our Hotel.We wish you a great day.Best regardsHanafi

8/10 Good

Tanea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice the staff was excellent. There were some snaffoos. We got to Paris every year and we typically stay in the 17th or the 18th. The hotel was nice/small. Our first room did not work. The toilet was outside of the bathroom in a very small closet so small the my 6'4 husband could not fit inside. We got a new room with no problem. Bathroom in 2nd room much much better. We sleep with the windows open year round that was not an option at this hotel there is a lively bar right across the street and their patrons stay out talking, singing and at times yelling to 2am. Sleep was a challenge. Overall a decent stay. The staff was awesome and very very accommodating.
Stayed 7 nights in Mar 2024
Response from Hanafi on Mar 17, 2024
Good morning,We are sorry that you had this inconvenience during your stay in our Hotel.We are aware of the discomfort that the bar opposite causes and we hope to be able to redeem it so that this negative point is no longer.We still hope to see you again in better conditions.Best regardsHanafi

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location
Stayed 3 nights in Mar 2024
Response from Hanafi on Mar 17, 2024
Good morning,We are delighted that your stay went so well.We would be delighted to welcome you again to our Hotel.We wish you a great day.Best regardsHanafi

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel. The staff was exceptionally friendly and efficient. Give the place a try.
Stayed 1 night in Mar 2024
Response from Hanafi on Mar 17, 2024
Good morning,We are delighted that your stay went so well.We would be delighted to welcome you again to our Hotel.We wish you a great day.Best regardsHanafi

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! It was clean, charming, cute, modern, and had the kindest staff! I would stay here again in a heartbeat!
Stayed 3 nights in Feb 2024
Response from Hanafi on Mar 17, 2024
Good morning,We are delighted that your stay went so well.We would be delighted to welcome you again to our Hotel.We wish you a great day.Best regardsHanafi

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time and the staff was kind and helpful!
Stayed 6 nights in Feb 2024
Response from Sandrine L. on Feb 28, 2024
Dear Gloria, thank you so much for this nice review ! My team and I are delighted to have contributed to the success of your stay and perhaps, on the same time, to improve your experience of Montmartre.We hope to have the pleasure to see you again during your next stay in Paris: you will be always welcomed

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sandrine L. on Feb 28, 2024
Dear Brian, thank you so much for this nice review ! My Team and I are delighted to have contributed to the success of your stay and perhaps, on the same time, to improve your experience of MontmartreWe hope to have the pleasure to see you again during your next stay in Paris: you will be always welcomed

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, well-maintained and nicely decorated. Our room was very comfortable, and reasonably spacious (compared to other hotels in Paris, where rooms are often tiny). Staff were friendly and extremely helpful. The area felt very safe, and there were lost of nice cafes and restaurants nearby. It is also close to a metro stop, so exploring the rest of Paris is easy.
Stayed 2 nights in Jan 2024
Response from Sandrine L. manager on Feb 19, 2024
Dear Francesca, thank you so much for this nice review ! we are delighted to have contributed to the success of your stay and perhaps, on the same time, to improve your experience of MontmartreWe hope to have the pleasure to see you again during your next stay in Paris: you will be always welcomedBest regards

8/10 Good

Kenneth, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! The room was VERY dark with poor lighting. The bathroom was fine, and the separate toilet room was a nice feature. There were minimal toiletries/amenities, only a body wash pump on the wall and small soap for hand sink. The towels were plush and the linens were fine. The neighborhood is wonderful with loads of dining and shopping nearby.
Stayed 4 nights in Jan 2024
Response from Sandrine L Manager on Feb 19, 2024
Dear Kenneth, thank you so much for this review ! Your feedback is very important to improve our servicesGlobally, we are delighted to have contributed to the success of your stay and perhaps, on the same time, to improve your experience of MontmartreWe hope to have the pleasure to see you again during your next stay in Paris: you will be always welcomedBest regards

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Sandrine L Manager on Feb 19, 2024
Dear Timothy,Thank you so much for this nice review ! we are delighted to have contributed to the success of your stay and perhaps, on the same time, to improve your experience of MontmartreWe hope to have the pleasure to see you again during your next stay in Paris: you will be always welcomedBest regards

10/10 Excellent

Edel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an awesome location. Everything is walkable but it’s still quiet and away from the busy streets. Will definitely come back!
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice quiet yet central location
We had a reasonably good 3 nights' stay at Hôtel Littéraire Marcel Aymé. We checked in early about 2pm and were welcomed with 2 fresh cream filled mini doughnuts. The young gentleman at the reception was always friendly. The area was nice: Close to Sacre Coeur and lots of restaurants and shops and still on a quiet side street. The room was tiny and the storage space was minimal. There was no mini fridge. The good things about the room were that there was an espresso maker with 2 coffee pods, 2 tea bags and a kettle. There was also a carafe of mineral water on arrival and more was available at the breakfast area at any time of the day. We stayed in room 20 which was a quiet one facing the inner yard. The air conditioning was quiet and efficient. The bathroom had a shower and a bottle of Nuxe shower gel bolted to the wall. The breakfast was good quality and cost 19 euros per day per person. There was also some cake in the lobby at least on some afternoons. There was no mini market close to the hotel. The main drawback was that Wi-Fi was broken for the entire duration of our stay. Overall our stay was fine, but I am not convinced if this hotel deserves a 4 star rating. I would still stay there again because the location and the staff were nice.
Stayed 3 nights in Nov 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is terrific
Stayed 2 nights in Nov 2023
Response from Sandrine L. on Nov 27, 2023
Dear Charles, thank you to share your experience in our hotel. We are delighted to see your note and satisfaction regarding your stay with uswe hope to have the pleasure to see you again in your next future stay in Paris: you will be always welcomed

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Monmartre
Exceptional bedding and towels as well as a very good size room and shower for Paris. Really well located and super staff.
Stayed 4 nights in Nov 2023
Response from Sandrine L. on Nov 12, 2023
Dear Greg, thank you to take time to share your experience in our hotel. My team and I are very happy to contribuate of the success of your stay. We really appreciate your good note. We hope you improve your knowledge of Marcel Aymé, Montmartre.Hope to see you again in our hotel for your future stay in Paris: you will be always welcome.

10/10 Excellent

Julissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and nice place to stay!
Stayed 2 nights in Oct 2023
Response from Sandrine on Nov 7, 2023
dear Julissa, we thank you to share your experience in our hotel. we really appreciate this very good note.we hope we will have the pleasure to see you again in our hotel next time : you will be always welcome

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 3 nights in Sep 2023
Response from Sandrine on Nov 7, 2023
dear Sahron, we thank you to share your experience in our hotel. we really appreciate this very good note.we hope we will have the pleasure to see you again in our hotel next time : you will be always welcome

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much smaller than I had anticipated. However, the staff was extremely friendly. Also, they give profiteroles when you check in that are amazing. The area around the hotel was extremely pleasant.
Stayed 5 nights in Oct 2023
Response from sandrine on Nov 7, 2023
dear Nicole, we thank you to share your experience in our hotel. we really appreciate this good note.The profiterolle is (in french) "une choupette de Chouchou": all the guests like it :-)we hope we will have the pleasure to see you again in our hotel next time : you will be always welcome

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start the staff was excellent and helpful from the moment we stepped foot in the hotel. They provided us with information on the nearest train station (without the walk up the hill). We were supposed to get a welcome gift but we both forgot about it. The rooms were small but they were clean, the beds were comfortable and we had cute little windows we could open up and enjoy views of the neighborhood. The included breakfast was also pretty good which I was surprised. It actually was some of the best that I had while I stayed in Paris. I do just kinda wish that there were more vegetarian/pescatarian options, but I knew what to expect. I will say this place is perfect if you like to get your day started early, because I think there's a school nearby which can create some noise but it does get quiet at night. There are several restaurants to walk around to which benefited us on that first day when we were exhausted from traveling. The Eiffel Tower and other attractions were mostly 25 minutes away by train, but it all worked out. Overall, I would definitely stay here again because the rooms were nice, the location was nice, and the staff was nice. Thank you for hosting me and my sister.
Stayed 3 nights in Sep 2023
Response from Sandrine on Oct 13, 2023
dear Kendra, thank you so much for sharing your experience in our hotel. All the team and I really appreciate your good comments and your note. It is a real pleasure to have contribuate you enjoyed your stay with us and in Paris.You will be always welcome :-)best regards

10/10 Excellent

Alasdair

Stayed 1 night in Oct 2023
Response from Sandrine on Oct 13, 2023
dear Alasdair, thank you for taking time to share your experience in our hotel. We really appreciate your noteI hope we will have the pleasure to welcome you again in our hotel and Montmartrebest regards

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming hotel is located in the very heart of Montmartre. It is super clean and uniquely decorated with character. Everything you could ever need is within walking distance. The staff members are all extremely friendly and professional. This was my second stay and I will always return when in Paris!
Stayed 1 night in Sep 2023
Response from Sandrine on Oct 13, 2023
dear Amanda, it has been a pleasure to welcome you another time in our hotel. Thank you to notice the professionalism of the staff: All the team are mobilized to help you all during your stayAwaitting your other stay in Paris,best regards

10/10 Excellent

Patrick

Stayed 1 night in Sep 2023
Response from sandrine on Nov 7, 2023
cher Patrick, merci pour cette note parfaite. Nous sommes ravis d'avoir contribué à la réussite de votre séjour. Espérons vous revoir très vite: vous serez toujours le bienvenu

10/10 Excellent

Susan, Ashland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific, responsive, and helpful. Breakfast options were good but the price was very high. The room was small but comfortable. We would stay there again.
Stayed 3 nights in Sep 2023
Response from Sandrine on Oct 13, 2023
dear Susan, thank you so much for sharing your experience in our hotel. It will be always a pleasure to welcome youTh team and I are already waiting for you best regards

8/10 Good

Aiman, Morganville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great staff and location
Stayed 8 nights in Sep 2023
Response from sandrine on Nov 7, 2023
dear Aiman, thank you for this good score. We are delighted to have contributed to the success of your stay. We hope to see you again very soon: you will always be welcome

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very charming & unique. I loved that prior to check in, we received an email asking us what we may need for our stay and if we would like to upgrade to a room with a balcony. The balcony with such a beautiful view of Montmartre truly made our stay magical. The room was very clean and nicely decorated. All 3 staff members that we dealt with were very warm & friendly. We cannot wait to return.
Stayed 1 night in Sep 2023
Response from sandrine on Nov 7, 2023
dear Amanda, we thank you to share your experience in our hotel. we really appreciate this very good note. the whole team is delighted to have participated in the success of your staywe hope we will have the pleasure to see you again in our hotel next time : you will be always welcome

2/10 Terrible

Rick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is nice but I wouldn’t recommend staying at this hotel. Terrible customer service and extremely rude.
Stayed 5 nights in Sep 2023
Response from Sandrine on Oct 13, 2023
Dear Rick, I sincerely apologize if your stay didn't live up to your expectations. You don't speak about what happened to have this feeling. I was not the director at this period but if you have time to explain to me what was wrong. I am surprised thatt you say the personal is terrible and rude because all the guests who stayed in our hotel, are agreed to say that the personal is helpful, friendly, professionnal...!!!remain at your disposalbest regards

8/10 Good

Arthur

Stayed 2 nights in Sep 2023

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!! Very clean! Friendly service!
Stayed 4 nights in Aug 2023

10/10 Excellent

zuzanna, Old Toronto

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location and our stay was incredible.
Stayed 1 night in Aug 2023

8/10 Good

Shirley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and room is spacious for a hotel in Paris. The staff are friendly. No carpets. Definitely a 4 star hotel
Stayed 1 night in Aug 2023

8/10 Good

Taryn, Bateau Bay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, it's fantastic! Lovely little boutique hotel. Triple room was quite big by Paris standards which was good. Super comfy beds! Shower head was a bit fiddly - kept slipping out of its hold and the drain cover was loose and kept falling off and moving around. Nice breakfast and cake in the lobby. We would stay again!
Stayed 1 night in Aug 2023

10/10 Excellent

Della

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Clean and quiet, staff friendly and helpful. Quiet air conditioning! Only criticism is that it would have been useful to have a fridge in the room. Would definitely stay here again.
Stayed 3 nights in Aug 2023
Response from Chloé on Aug 25, 2023
Dear Della, Many thanks for your support! We are delighted that you enjoyed our service!Literarily yours, Pierre-François DuhamelDirector, de l’Hôtel Littéraire Marcel Aymé****

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the Marcel Aymé theme was fun
Stayed 4 nights in Jul 2023

10/10 Excellent

Rock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel near the top of a steep hill. Had a ground floor room but weren’t bothered. by any dteeet noise.
Stayed 3 nights in Jul 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Available staff, good service and excellent location. Local products were offered (soap, shampoo and pastries) that enhanced the experience.
Stayed 3 nights in Jun 2023
Response from Chloé on Jul 20, 2023
Dear Julie, Your satisfaction is our greatest achievement! Thank you for taking the time to share your positive experience with us!Literarily yours, Pierre-François DuhamelDirector, de l’Hôtel Littéraire Marcel Aymé****

10/10 Excellent

gautam

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, dining, site seeing, things to do, shopping and all of it.
Stayed 1 night in Jul 2023
Response from Chloé on Jul 20, 2023
Dear Gautam, We're delighted to hear you had a great time with us! Your satisfaction is our greatest reward!Literarily yours, Pierre-François DuhamelDirector, de l’Hôtel Littéraire Marcel Aymé****

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Good vibes. Friendly staff. Amazing beds! Amazing pillows. Soft water for lovely shower! Beautiful surroundings!
Stayed 3 nights in Jul 2023
Response from Chloé on Jul 20, 2023
Dear Katherine, Your positive review made us jump for joy! Thank you for sharing your amazing experience with us!Literarily yours, Pierre-François DuhamelDirector, de l’Hôtel Littéraire Marcel Aymé****

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay. Walking distance to the things we wanted to see. Nice accommodations and great service.
Stayed 2 nights in Jun 2023

8/10 Good

Adnan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

4/10 Poor

Sevda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very kind and accommodating. I would give them 5 stars! Unfortunately, the rooms and area of the property were more like 1 to 2 stars. We stayed two nights, one of which was the 21st of June- the date of France’s music festival- where every bar in the city plays music until well after midnight. Despite being told this is their only noise issue, we encountered nearby bar music and loud drunk patrons until the morning again the next night - a Thursday. Despite being on the 5th floor and on the back of the property, if you are affected by noise, this is probably not the property for you. Our room number 51 was on the top floor and away from the lift- our request which the staff was amazing for honoring! The room was a standard room that was for 2 people- I think it’s better for one person who is less than 4.5 feet tall. The ceilings on one side are slanted low so you are bound to hit your head often. The door handles are too large for the room so you will hit your arms every time you walk by them which is painful after 4-5 times. The toilet door is extremely heavy so you will struggle each time going in and out. There is little amenities in the room- no bathrobe, no cotton swabs, no slippers (can ask for them at front desk though and they will provide). The shower is tiny and only offers a bottle of shower/hair “gel” which is locked in such a way that it is difficult to dispense. Overall, staff is great! Rooms are not…
Stayed 2 nights in Jun 2023

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are helpful and friendly. Hotel is in a great area with lots of dining options. Convenient for sightseeing. Great choice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were welcomed with fresh cream puffs! Everyone was very friendly and Ann gave us a great recommendation for where to get fantastic chicken and potatoes au gratin, something I had been craving. When we went down for breakfast there was a huge selection and it was a cozy dining area. We stayed for several nights and had a beautiful room with a large bathroom. We came back and stayed one night and we got the top floor and had a balcony where we could sit and even see the top of the Sacré-Coeur Basilica! The room was very cozy.
Stayed 8 nights in May 2023
Response from Chloé on Jun 5, 2023
Dear Lori, Thank you very much for this very positive comment.Your compliments about the team are very heartwarming ! We hope to see you soon in our hotel, Pierre-François DuhamelDirector of the Hôtel Littéraire Marcel Aymé****

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well looked After throughout our stay. We will be back!
Stayed 4 nights in May 2023
Response from Chloé on Jun 5, 2023
Dear Charles, Thank you for this very positive feedback ! I look forward to seeing you again in our hotel for a literary break, Pierre-François DuhamelDirector of the Hôtel Littéraire Marcel Aymé****

8/10 Good

Alba

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Good customer service.
Stayed 1 night in May 2023
Response from Chloé on Jun 5, 2023
Dear Alba, Thank you for this very positive feedback. I look forward to seeing you again in our hotel for a literary break, Pierre-François DuhamelDirector of the Hôtel Littéraire Marcel Aymé****

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Apr 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The location was perfect! The hotel was clean and the rooms were bright and airy.
Stayed 3 nights in Apr 2023