Ratings based on 1,705 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

5 nights in Paris

Posted Nov 21, 2017
This hotel is quaint and comfortable. Staff was very friendly and they spoke English, which helped a lot! We stayed a total of 5 days. Ask for a room facing the courtyard because you can hear street noise and the bar crowd from the rooms facing the street. Overall great service and location.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

nice and close to most places

Posted Nov 6, 2017
Pros: Location, quiet so good nights sleep.
Cons: Update decor, room a little small but would not put us off from going there again.
Location: Nice and quiet at night, load of places to eat, short metro trip to any of the major sites.
Very nice stay, close to most site and 2 metro stops very close by. Lots to do all around loads of places to eat all very well priced for a major city. We would stay there again. Room was small but at the end of the day we were only sleeping there. Enjoy the short break and can't wait to go back.
Comment from Hotel Management
Nov 7, 2017 by The Hotel Team, Hotel Management
Dear Simon, We are delighted to read your comment about your stay at Lenox Montparnasse. It is such a pleasure to us to learn that we have met your expectation in terms of location of the hotel and comfort of the room. As for the decoration, we plan on a renovation work starting early 2018 so we hope that next time you come visit us, you will enjoy a brand new decoration and design! Kind Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Comfortable hotel

Posted Nov 1, 2017
Hotel was ok for the price, but a bit out from the main attractions of Paris. However the metro was close by and easy to use. Our room was small even by Paris standards, but we managed to get moved to a bigger and more comfortable room. Free tea, coffee and snacks through the afternoon was a bonus and the breakfast deal was very good. Overall was happy with our experience.
Comment from Hotel Management
Nov 7, 2017 by The Lenox Hotel Team, Hotel Management
Dear Guest, First of all, many thanks for your comment, it is a pleasure to read that we have met your expectations during your stay in Paris. As for the main attractions of Paris, on the opposite, Hotel Lenox is located nearby every attractions thanks to the transportation. The longer journey to visit an attraction is maybe 30 minutes, which is an average in Paris! We are happy that you appreciated the comfort of your room and the breakfast. See you soon,
3 out of 5
by A verified traveler

Staff great, hotel is tired

Posted Oct 19, 2017
Pros: Location Staff very helpful Courtyard rooms are better Cons: Standard rooms are very tired and there is no soundproofing. Streetside very noisy. Decor is tired and in need of some repair. Grout in shower was black with dirt and mould. We had to change room and upgraded to a suite which was much better. The staff were super and very concerned we didn't have the best experience with our room and they helped move us. If the hotel gets a makeover this would be an excellent hotel.
Comment from Hotel Management
Oct 23, 2017 by Team of Hotel Lenox Montparnasse , Hotel Management
Dear Guest, We thank you for sharing your experience with us: your feedback helps us to improve everyday. Indeed : we have planned some renovation works as for the beginning of 2018. We really look forward to being an excellent hotel with this makeover :-) and hope to see you again then. Best
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2017
Great Experience with location, quaint room, and staff.
Comment from Hotel Management
Oct 16, 2017 by The Lenox Montparnasse Team, Hotel Management
Dear Guest, Many thanks for sharing your experience with us. We hope to see you soon at the hotel :-) Best,
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel close to subway and trains.

Posted Oct 6, 2017
Pros: Location. Staff. +VIP benefits.
Cons: Room cleanliness
Location: Food, Movies, Shows
Staff was very friendly and helpful. Location was great. Street was quite in the evening and you only have to walk few steps to the subway. There's also a train station nearby. They provided me free beverages for the +VIP benefits and I loved it. The only complain I have was the room cleanliness. Walls in my room looks dated and I found some dust and even few hairs in my bathroom.
Comment from Hotel Management
Oct 9, 2017 by The Lenox Montparnasse Team, Hotel Management
Dear Brandon, Thank you for the review, it is always helpful for us. And we are happy to read that you've enjoyed your stay in Paris! Concerning the rooms, we are planning a refresh starting in 2018 so we promise that when you come back, you'll discover a brand new room :-) Hope to see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great hotel in Paris!

Posted Sep 26, 2017
Pros: Everything!
Cons: Bigger beds
Location: Central to everything, restaurants , metro culture
Being American and having stayed in Paris before I was hesitant in booking a French hotel because it is difficult to get a king bed and the rooms are very small. I saw the Lenox on Expedia and decided to give it a try for. 3 night stay in Paris. Unfortunately the bed was small for me but the experience and staff were absolutely great! The hotel is on a fairly busy one way street but it is in the middle of Montparnasse very close to a number of restaurants and metro. It is a 5 minute walk to the Tour of Montparnasse with beautiful views of the city. The room was a bit tiny but very clean and housekeeping did a great job on a daily basis. No one ever came to the room to see if we were still there instead they waited for us to leave to make up the room. For a romantic get away I would definitely recommend this hotel and we surely will be back! Hopefully in a bigger bed!
Comment from Hotel Management
Sep 27, 2017 by Lenox Montparnasse, Hotel Management
Dear Alain, We thank you for your comment, it was a pleasure having you at Lenox Hotel Montparnasse! Did you know that our bigger beds are "Queen beds", you can enjoy it in our Junior Suites and some of the Club Rooms. We'll make sure that you have for your next stay with us. Hope to see you soon, Lenox Montparnasse Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Venezuela

Very good

Posted Sep 12, 2017
I thing they should be a little bit more carefull about clean at the rooms!!! But it was very good thanks!!
Comment from Hotel Management
Sep 27, 2017 by Lenox Montparnasse, Hotel Management
Dear Kelina, Thank you for you comment, it really helps us to improve our service everyday. We hope to see you soon at Lenox Montparnasse ! The Lenox Montparnasse Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Typical Paris

Posted Sep 10, 2017
Pros: Location, Staff, Access, Room, wifi
Location: Location has easy access to Metro, Cafes, Restaurants and attractions.
The Lenox Montparnasse is in the perfect location in Paris. It could be considered a part of the Latin Quarter on the Left Bank of Paris. Our room was on the top floor of the hotel and had a pull-out sofa bed, good for traveling with small children. The room was Paris of the movies. Close to the Metro, with two different lines on either end of the street of the hotel. We walked to the Luxembourg Gardens where our children played, and the next day took the Metro a few stops to the Eiffel Tower. Quick to get to all Paris attractions via Metro and lots of restaurants around the hotel. The weather was great and we walked from Notre-Dame to the hotel via Sant Michel about 20 minutes. While we were there we met other Americans who seem to know the secret of this really great little hotel. With this hotel you get the Paris experience in a typical Paris neighborhood. Staff was great.
Comment from Hotel Management
Sep 27, 2017 by Lenox Montparnasse, Hotel Management
Dear Guest, We thank you for your comment, indeed Lenox Montparnasse is a kind of secret place and we love to share it with you. We look forward to welcoming you again, during your next stay in Paris ! Lenox Montparnasse Team
5 out of 5
Recommended
for Everyone
by A verified traveler from thunder bay ontario

Posted Aug 24, 2017
Great location. Cute rooms with a very welcoming and quiet atmosphere. Very accommodating staff :) was a great introduction to Europe.
Comment from Hotel Management
Sep 27, 2017 by Lenox Montparnasse, Hotel Management
Dear Alex, Thank you for your comment ! We look forward to welcoming you again. See you soon Lenox Montparnasse Team