Ratings based on 428 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale, CA

Modern rooms close to the old town

Posted Mar 7, 2017
Pros: Clean, modern, walkable
Cons: Parking instructions sent via email beforehand
Location: Restaurants, shopping mall, nightlife
We spent a night in a studio apartment with a kitchenette; the rooms are nicely remodeled and the place is walking distance to the city center. Approaching with a car was an issue, because there is no place to stop before getting the keycard for the garage, so we had to stop several blocks away.
Comment from Hotel Management
Mar 9, 2017 by Frederic, Hotel Management
Thank you for your feedback, we are glad to see that you appreciated our property, and look forward to welcome you again at citadines.
5 out of 5
Recommended
for Everyone
by A verified traveler

Don't look at anywhere else

Posted Feb 3, 2017
Pros: everything
Location: Huge shopping mall close by, tram stop outside taking you cheaply and quickly to centre of city. Gardens at back to relax in. Good breakfast.
Great position for city, transport, entertainment, shopping.
Comment from Hotel Management
Feb 3, 2017 by frederic, Hotel Management
Thank you for your review. We are delighted to see that you were satisfied by your stay, and hope to get a new opportunity to welcome you again in our property.
3 out of 5
by A verified traveler

Close to Tram and shopping mall

Posted Dec 20, 2016 on Hotels
The Leon Blum metro station is literally just outside the apartments. If arriving at Sabines bus station simply catch the Line 2 Tram, change to Line 1 and you can be delivered to the front door. The apartments are close to a shopping mall and there are a few restaurants near by. There is also a convenient hair salon next door to the apartments. The apartment we had was very roomy and with the exception of a sofa that required cleaning, we could not fault the apartment. The property is a little 'tired' but with the amount of room and the convenience of access when travelling with heavy luggage (without walking or taxis), this apartment can be recommended.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Thank you for your feedback. We acknowledge all your remarks, and use them to improve our performances. We hope to see you again in our property in order to deliver a better satisfaction rate next time!
5 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thank you for your feedback; Glad to see that you had a nice stay among us. Hoping to see you soon again at Citadines
4 out of 5
by A verified traveler

There is a tram stop outside.

Posted Nov 5, 2016 on Hotels
Third time I have stayed here. The staff are helpful, the hotel comfortable and easy access to the City (approx 10 minutes though the Polygon. Very close to train station. Will stay again
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Thank you for your Feedback, we hope to see you soon again in our property!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontaro

Great location, good value

Posted Oct 28, 2016
The apartment/hotel is in a great location to explore the city, several minutes' walk to the main square and even less to a shopping mall. The facilities were basic but adequate. We arrived on a Sunday when most things were closed so things improved as the days progressed and shops and restaurants opened, including just across the street. The hotel was undergoing ground-floor renovations when we were there so the reception desk was small and dusty. They told us that when the renos are complete they will be much nicer. The parking garage was quite tight but was probably the best option given the limited on-street parking. It's a lively area with lots of young people around. Overall, I would recommend staying here.
Comment from Hotel Management
Nov 3, 2016 by F. SALA, Hotel Management
Thank you for your review. We hope to see you soon at Citadines.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Enjoyed our stay

Posted Oct 27, 2016
Location: Good location. There are lots of places to shop and eat, all within walking distance.
Good location and very pleasant staff. Bath tub with half glass panel. During shower the area outside can get very wet. Tub too deep and there are no handle bar to hold on to when getting out of tub. Very narrow and poor-lit underground car park.
Comment from Hotel Management
Nov 3, 2016 by FS, Hotel Management
Thank you for your opinion. We hope to see you soon at Citadines.
4 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
Reception could not have been more helpful and we would stay there again.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Thank you for your feedback, we are delighted to see that you had a good stay among us, and look forward welcoming you again in our property.
4 out of 5
by A verified traveler

Posted Sep 17, 2016 on Hotels
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thank you for your opinion. We hope to see you soon at Citadines.
4 out of 5
by A verified traveler

Great place

Posted Sep 12, 2016 on Hotels
It was great for room and balcony.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Thank you for your comment; We hope to have an opportunity seing you again in our property.