Room, 1 King Bed, Non Smoking (Ground Floor) | Premium bedding, pillowtop beds, desk, blackout drapes

Reviews of Comfort Inn Aéroport

2.5 out of 5
Comfort Inn Aéroport
340 av Michel Jasmin, off Cote de Liesse, Dorval, QC

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1000 reviews" "
Rating 8 - Good. 427 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Stayed 1 night in Nov 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was on point, room was very comfortable and nicely furnished, staff was very helpful and friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

eric

Stayed 1 night in Oct 2023

10/10 Excellent

Natalia

Traveled with family
Liked: Amenities
Very clean, would definitely recommend
Stayed 1 night in Oct 2023

6/10 Okay

Felicitas

Liked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2023

10/10 Excellent

Heather, Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent . The rooms where clean , quiet , looked recently redecorated . The staff were all pleasant and very helpful . It is very close to airport . The hot breakfast was good and well stocked. Coffee is available at all times . The only downfall was only one eating place nearby . The hotel has a great selection of snacks and frozen meals if needed for something easy and quick . The bus stop right out front gets you into downtown Montreal . The staff were so helpful in instructions using bus and metro and even wrote out all the instructions in detail . Would highly recommend if needing a great place to stay close to airport .
Stayed 1 night in Sep 2023

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this place for my short stay. Really clean and well maintained. The lady at the front desk is very lovely and I would recommend if you don’t want to pay for a fancy place but you need a clean place to stay with reasonable price
Stayed 1 night in Sep 2023

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC didn’t work but they were quick to give us an alternate room all be it a long walk for a senior.
Stayed 2 nights in Sep 2023

10/10 Excellent

takeo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just an unexpected stay, good enough with reasonable price.
Stayed 1 night in Sep 2023

2/10 Terrible

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023

6/10 Okay

Elif

Traveled with family and small children
Liked: Cleanliness, amenities
The website stated free shuttle service when we landed we searched the entire airport with our young child but were not able to locate a shuttle had to take a cab and ended up paying a $26 fare. Receptionist apologized and gave us a voucher for the return cab.said she couldnt do anytning about the first cab ride. Other than that great location and great breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Lois

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to overnight prior to leaving for airport. The search is on for a gas station nearby for fill before rental return tho.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

8/10 Good

Bibi

Stayed 1 night in Sep 2023

10/10 Excellent

Abdelkerim

Stayed 1 night in Sep 2023

8/10 Good

Victor

Stayed 1 night in Sep 2023

10/10 Excellent

Hugline

Liked: Cleanliness, amenities
Highly recommended
Stayed 2 nights in Aug 2023

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Nul
Stayed 3 nights in Aug 2023

10/10 Excellent

Lynn

Stayed 1 night in Aug 2023

10/10 Excellent

ANA, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that they NO LONGER have a shuttle service to airport across the street (5 minutes away).Taxi service has minimum charge of $20 to airport or $25 from airport to hotel.
Stayed 1 night in Aug 2023

4/10 Poor

A. N. M.

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroach
Stayed 1 night in Aug 2023

8/10 Good

Janos, Calgary

Stayed 1 night in Aug 2023

8/10 Good

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Wagner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was available. But they should have changed the sheets everyday without asking for it.
Stayed 4 nights in Jul 2023

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service
Air conditioner was very loud but otherwise all ok. Staff very nice and helpful.
Stayed 4 nights in Jun 2023

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service
First floor hall carpet in poor condition.
Stayed 1 night in Jun 2023
Response from The Manager on Jun 16, 2023
Thanks for your advise , we will look into it and improve our service. Thank you for your stay and will look forward to seeing you soon!

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Surrounding area didn’t seam so safe, is a bit noisy but that’s expected do to airport being so close overall a great stay
Stayed 1 night in Sep 2022

8/10 Good

Donald

Stayed 2 nights in Sep 2022

8/10 Good

Vanessa

Stayed 1 night in Sep 2022

8/10 Good

Manon

Stayed 1 night in Sep 2022

10/10 Excellent

lawrence

Stayed 1 night in Sep 2022

2/10 Terrible

luc

Stayed 1 night in Sep 2022

10/10 Excellent

lovepreet

Traveled with group
Liked: Cleanliness, staff & service
Had a great stay .
Stayed 3 nights in Sep 2022
Response from The Manager on Sep 21, 2022
Thanks for staying with us, hope to see you soon !The manager

10/10 Excellent

pat, Cambridge

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness. Our room was immaculate as was the entire hotel. Breakfast hot and yummy. Staff extremely accommodating
Stayed 1 night in Sep 2022
Response from the manager on Sep 19, 2022
Dear most valued guests,Thanks for choosing to stay with us, we would love to provide a nice and clean environment for your stay! hope to see you soon.

10/10 Excellent

Maria Teresa

Stayed 1 night in Sep 2022
Response from The Manager on Sep 21, 2022
Thank you for staying with us, we will provide a better service ! Hope to see you soon !The manager

10/10 Excellent

Alice

Stayed 1 night in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service
Clean and near airport. No shuttle to airport and no resteraunt
Stayed 1 night in Sep 2022
Response from The Manager on Sep 16, 2022
Good morning, Thank you for staying with us. We appreciate your comments.Best regards.

10/10 Excellent

Humsini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here! Very comfortable and clean. After coming in late, it was a short drive from airport, and very easy to check in. I felt at home in my room, which was very spacious
Stayed 3 nights in Aug 2022
Response from The Manager on Sep 11, 2022
Good morning, and thank you for choosing to stay at the Comfort Inn Dorval. We appreciate your comments as this is the standard we are thriving to achieve with every guest. We hope to see you again soon.Regards

6/10 Okay

Hubert

Liked: Cleanliness, staff & service
There is no shuttle service to and from the airport you need to get a taxi or Uber that charge about 15$ for 4 minutes drive.
Stayed 1 night in Sep 2022
Response from The Manager on Sep 8, 2022
Good morning, and thank you for choosing to stay at the Comfort Inn Dorval. We apologize for the inconveniences caused by the suspension of our shuttle. We hope the rest of your stay was to your satisfaction.Perhaps, we will see you again soon.Regards.

6/10 Okay

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very cheap and bland breakfast, coffee debatable and room took forever to warm up
Stayed 1 night in Sep 2022
Response from The Manager on Sep 4, 2022
Dear Marc,Thank you for providing comments on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 Good

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a single night in between flights or while in transit. Very quiet and clean, comfortable bed, and fairly close to the airport (no shuttle service though, but a 5-7 min Uber ride).
Stayed 1 night in Aug 2022
Response from The Manager on Sep 2, 2022
Good morning,Thank you for choosing to stay at the Comfort Inn Dorval, and for your positive review. We are glad you have enjoyed your stay with us. Hope to be of service again soon.Regards

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At fist sight from looking at the outside of the building and location (industrial area), I thought, "Oh no." But I was pleasantly surprised. The inside was modern and pleasing to the eyes. All of the staff members were helpful and welcoming. They were fine with us speaking English to them. The facility was clean. The bed was comfortable and it was very quiet for sleeping. The breakfast was delicious. The hotel was very close to a beautiful town so it didn't take long to get out of the business of the area. The only little problem we had was with the bathroom's shower drain. It had trouble draining. We didn't say anything so we can't complain because I am sure the staff would have fixed it. We also liked the late check out time of noon. It gave us more time to explore the area.
Stayed 1 night in Aug 2022
Response from The Manager on Aug 31, 2022
Good morning,Thank you for choosing to stay at the comfort Inn Dorval, and for your positive review of our Hotel and it's facilities. We are happy to have been able to be of service to you, and we hope to see again soon.Regards.

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple updated
Stayed 1 night in Aug 2022
Response from The Manager on Aug 30, 2022
Good afternoon,Thank you for choosing to stay at the Comfort Inn Dorval, as well as for your positive review of our Hotel and its services. We hope to see you again soon. Regards.

10/10 Excellent

Anh Vu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay of 2 days and complimentary breakfast
Stayed 2 nights in Aug 2022
Response from The Manager on Aug 30, 2022
Good morning,Thank you for choosing to stay at the Comfort Inn Dorval, as well as for your positive review of our Hotel and its services. We hope to see you again soon.Regards.

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds and rooms were great, as was the breakfast included. The location of the hotel to any amenities was inconvenient and there is so shuttle provided from the airport to the hotel.
Stayed 1 night in Aug 2022
Response from The Manager on Aug 27, 2022
Good morning, and thank you for choosing to stay at the Comfort Inn Dorval. Your opinion is important to us. We appreciate your positive feedback.For the shuttle, it was stopped more than 2 years ago due to COVID. We are working to restart it under the best conditions.Regards.